Comfort Inn & Suites
About this hotel
Situated in West Springfield, this charming hotel for $137 per night is a fantastic option for your next trip. Hotel in West Springfield with 24-hour front desk and indoor pool This hotel features an indoor pool, a spa tub, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Comfort Inn & Suites offers 75 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. An indoor pool and a spa tub are on site.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Map of West Springfield, MA
Reviews
3.8/5.0
Good(672 Reviews)
5.0
It was lovely and short.
4.0
My stay at Comfort Inn was very enjoyable. The staff was very friendly and helpful. The hotel could use some updating in some areas.
5.0
Was good
10.0
Love the stay
10.0
Comfortable beds! Convenient location. The hot tub was hot and large. Only downside was a shower in need of repair, and cleaner water in the pool.
2.0
I stayed with my wife and two kids and the place smelled like cigarettes all over. Was very noisy Breakfast was good Room was dirty coffee maker was nasty. I guest I wasn’t lucky this time cause the reviews here look good
5.0
It was good for our nights stay. Hot tub was nice. Pool is cold.
3.0
The front desk staff were very king and helpful! We found the hotel to be comfortable but dated and smelled.
1.0
Not good at all. Got vids & pics. Don't stay here. Trust me!
4.0
It was easy to get to the highway, gas and food. Seemed like a safe location.
5.0
This was possibly the cleanest motel I have ever stayed in. Very good breakfast and workout room. I had to make a business call immediately after checkout, and they helped me find a comfortable place to sit. A skating rink and window showroom were nearby, so the area could not be called residential or charming, but parking was spacious and that's what mattered to me.
10.0
Quiet and good service- closevto Northampton
4.0
The pillows were awful bed could have been better. But breakfast food and staff and pool and jacuzzi were great. But rooms need to be updated. There were tons restaurants and several store to shop at down the road.
4.0
IT WAS CLEAN AND COMFORTABLE, GOOD PLACE FOR BASE CAMP - SLEEPING AND CHANGING
4.0
Room smell like smoke
2.0
This particular Comfort Inn is very poorly maintained, which is noticeable even before you get in the door. The front entrance is like red with cigarette butts, the shrubbery is unattractive due to large weeds, the floor in the entrance is dirty. The screens on windows are torn. If we had had another option we wouldn’t have stayed , but it was just a place to lay our head as we were passing through. Very disappointing.
2.0
The room has a moldy smell and windows don't open.shower had what looked like mold and rust on the floor
2.0
The staff were really nice
The hotel itself is pretty dark… All of the rooms smelled a little musty
3.0
Dining room attendant couging and not covering her mouth. Front desk & Dining room attendant Staff talking in hallway early in the morning near my room. Hotel room was clean but dishwasher small with large open space on top showing insulation
2.0
Dis not get the king size bed i paid for got 2 double beds then was told they couldn’t do anything even though i had it on my reservation they told me to contact travlocity and refrigerator did not work had to be given different room next room nightstand lights did not work husband said room Had a nasty smell and eiim had nata flying around the roim
10.0
The room was very clean and pleasant. The bed/pillows were very comfortable! We had a wonderful l stay !
5.0
The only thing was the jets to the hot tub wasn't working the second day I was there but other then that it still feeling nice to sit in the hot tub. Keep the good job up. I would recommend anybody here nice, clean, quite and respectful place.
3.0
This is a very nice Hotel Stay-beyond what I expected. Staff is friendly. The rooms are spacious. Our's had a Fireplace! Awesome. The fire alarm sounded at 10 pm. Thank goodness false alarm. Good Breakfast..Overall, a good experience.
5.0
Nice nd quiet
5.0
This was hidden away in an industrial park. with that it was nice and quiet.
2.0
Outrageous price for what you get. Extremely run down. The wallpaper in the hallways is held up with nails. Mold in showers. Poorly lit hallways and some suspicious activity in the parking lot at night. Not worth the price.
2.0
We ate the breakfast and I threw up for the rest of the day and missed my daughters lacrosse tournament and had to drive home 2 hours while pulling over to throw up.
Awful!!!!
5.0
Belle place
5.0
Would definitely stay at this location again.
5.0
Excellent customer service. Quiet, Nice place, breakfast is good. Lights feature is not bright enough in the hallways.
5.0
Great
1.0
Pool was closed and that was part of why we rented from this hotel. Room was dingy and outdated.
3.0
The accommodations were suitable for an overnight stay. The hotel needs updates, however the location is poor. Somewhat desolate. Next time I will choose another hotel.
5.0
The location to the rink next door was excellent. I wasn't expecting the breakfast which was a bonus. The staff was obviously working hard to make sure it was as clean as possible.
5.0
Love hot tub shower is good breakfast
4.0
Clean, friendly staff, decent location, at a reasonable rate.
3.0
This Comfort Inn is clean and perfectly fine to stay at. However, the building and amenities are getting very old and they are using some kind of disinfectant that has a very strong odor.
It really needs a face lift.
5.0
Great location for attending events in the area. Staff was friendly and the rooms were very quiet.
4.0
Nice service. Prop needs a little talc but in general fine.
1.0
Shower door broke and hot water wouldn’t work
FAQs
How much does this hotel cost compared to others in West Springfield?
The average price for a rental in West Springfield is $148 per night. This rental is $11 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Inn & Suites. Enjoy the water!
Is Comfort Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn & Suites?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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