Doubletree by Hilton Salem
About this hotel
Upscale hotel with fitness center and 24-hour business center An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Doubletree by Hilton Salem offers 80 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Salem hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Laundry
TV
Gym / Fitness Center
Map of Salem, OR
Hotel in Salem, OR
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.8/5.0
Good(1,029 Reviews)
4.0
Very clean and comfortable bed and pillows. Room was spacious. Shower was wonderful but disappointed we didn’t have a toilet paper holder in the bathroom. Other than that, easy check in, felt safe and comfortable. Convenient location. A great hotel for the price.
4.0
The bed was clean and the room was comfortable. Shower was awesome. The deadbolt for my door did not function properly. Also I was hit by surprise with the $10 parking fee. Paying additional money to park at a hotel I paid to stay at this is very discouraging.
2.0
Hotel was adequate. Clean, comfortable beds, nice lobby/bar area. But rooms keys did not work even after exchanging several times. Frustrating when you have to go back down to lobby and wait for help every time you can’t access a door. We were not the only ones to experience this as other guest told us they also had to request a new key several times
3.0
Everybody that worked there is super nice.. Four a hilton though it's a little worn . And the area is sketch.. I had some questionable other guest. That wouldn't leave from around my car while I was on a phone call. I had to wait about thirty minutes and then act like I was leaving and come back about another thirty minutes later, and he was still waiting outside for me to come back.. Then when I parked he walked in the side door so that he could end up in the lobby at the same time as me and tried to get on the elevator at the same time all while staring at me.. I felt so uncomfortable. I sat in the lobby while he got on the elevator slowly. Because he was disappointed. I wasn't getting on and I Told the gal at the front desk That I was super uncomfortable and she walked to my room with me. Which was very nice of her.. But I just had a weird vibe for the rest of my stay and could not wait to leave..
5.0
My room was extremely clean and comfortable. The desk staff were extremely accommodating and I totally enjoyed the in-house bar and the drinks I had were delicious and the bartender friendly making great drinks.
10.0
The price was fair for the room I received.
8.0
Hotel was nice, and staff was kind. Area around hotel was not very nice.
6.0
The staff were so very kind and helpful, the beds were pretty dang comfortable, the room was clean except the floors as carpwts had lots of stains and rhe hard floor was sticky in places which was super gross. The area is swarming with homeless and many waiting on the street by the hotel for their daily drug fix, that was sure the craziest thing to witness out our window daily. There was no laundry facility, the pool and hot tub were both freezing and the price for breakfast for qhat was available was very disappointing. If you have any dietary restrictions, such as gluten free, go elsewhere for breakfast as this one will leave you starving.
6.0
Freeway and side road very noisy. Hotel needs some updates. Door had a missing latch plate on door jam, so key wouldn't work very well. Friendly & helpful staff.
1.0
the hotel was under a remodel it stunk I couldn't get a copy of my receipt from them. their was no bar even though it was in your pictures. why should i use your service?
4.0
Beautiful hotel room convenient location but also very noisy due to high traffic and construction early in the morning. Charge for every little thing. Overpriced in my opinion. Front desk was very helpful.
8.0
On-going constructions and way too much freeway noise
10.0
Very clean property!!!!!
6.0
I found the bed and other furniture to be quite uncomfortable. Breakfast for $9.95 was of poor quality and the hotel is located at a very uncomfortable neighborhood.
10.0
Landscape under construction at the moment
4.0
I would not stay here again. Poor complimentary breakfast, missing items in room, thin towels...
6.0
Spent a night after a long drive. Convenient for traveler who wants to sleep after a long drive. Situated right next to the freeway.
6.0
The gal who was at the front desk was very nice, pleasant and helpful.
The room was supposedly remodeled. But carpet had all kinds of nasty stains. The bed linens were dirty I had to put a blanket over the bed and sleep, plus the bed was not very comfortable kids running in the hall was very. Loud and the road noise was hard to sleep through.
4.0
The staff entered room before we checked out. Just strange and asked every time I walked by the desk asked if I was checking out not very friendly staff . But facility was clean and well maintained
3.0
Friendly, helpful staff. When the neighboring room was extremely loud, the staff was notified and IMMEDIATELY remedied the problem! Beds and room very comfortable. I would recommend this Doubletee to any traveler.
2.0
Fabulous stay at a really nice Doubletree! The room was comfortable and large, and the shower was great! There were only a few needs inside the room: the shower gel container was empty, the freezer compartment of the small fridge was almost completely frozen over so nothing could be placed in it, and there was a stain on one of the sofa cushions.
8.0
Quality was great, clean, quiet.
3.0
Great location and amenities
10.0
Great customer service. Staff was very friendly and helpful.
8.0
Staff is super friendly attentive to their clients needs.
3.0
Staff was courteous, helpful and professional. Room was clean, quiet and located well for our needs.
10.0
THE rooms were super nice and bigger than I thought
8.0
Free WiFi was not available. Pool was too cold to swim.
6.0
There was a strange odor, it smelt like new construction and mold.
1.0
The first room had a door that didn’t lock and a rip in the curtains that made it look like a knife was used. Room 401. Then we got moved to 417 and I heard a trick getting plowed in 414. Nice to know prostitution is okay at the Double Tree.
2.0
They did not have the warm cookies they advertise at check-in, although when you step in the elevator the first thing you see is a huge sign that advertises them as well. Also their bar and restaurant were closed and this was the main reason we chose this hotel, so that we would not have to drive anywhere while in the city. There was no deli option as stated, there were basically chips and candy available. The pool was not accessible due to construction. As far as what they're calling newly remodeled rooms, they were absolutely terrible. They were fairly clean and the one thing I can say is the bed was comfortable; however, there were no holders for towels or toilet paper on the walls. You had to step out of the shower and out into the room to get a towel. Because the drainage was terrible in the walk-in shower I fell going to get a towel because there was probably a half an inch or more of water all the way to the door and over to the toilet as well. Also in the room they put the coffee maker in a small alcove and there's absolutely no light there, so I had to get a flashlight in order to see to make coffee. And back to check in, the gentleman who checked us in was fairly pleasant but when I came back about the bar the woman there was an absolute word that I can't use here. This was by far the worst stay I've had in all my years of travel!!!!
8.0
clean room
3.0
I enjoyed the stay. The hotel is convenient and close to freeway. I would have liked to have known about the construction going on in the lobby, but I was on the 3rd floor and did not hear anything. I will be reserving a room later in December.
4.0
Hotel was ok, but under renovation. Our room was nice
5.0
The service and rooms were great!
3.0
There should have been a notice that there was no wifi available during our 2 day stay. I wouldn’t have booked rooms there. Should have given us a option to cancel reservation. Reno’s happening noise wasn’t an issue but our room needed the faucets done as they were pretty loose.
2.0
This hotel's website advertises an on site restaurant. I specifically was searching for a hotel in that area that has a restaurant on site so not to have to get back in car and drive to one. It does not have one. It provides an area for a breakfast "buffet" for $9.95/person. I found a nice restaurant in the nearby Holiday Inn. Next time I'll stay there. Hilton charges $10 for parking and is under construction. The window in my room would not close as the metal frame is warped so all night long I could hear the freeway noise.
3.0
Fix sink in the room.. You guys need to clear the drain and not reduce water flow of faucets as it is not the correct solution to the problem. Otherwise friendly staff and decent beds.
1.0
Hotel is in a stage of renovation. Rooms is full of dust. Nevertheless you can still hear anybody walking in the floor above… all night
No warning about this. Rates do not vary from having to withstand this, or a option to change hotels
3.0
They don’t clean the rooms until the 4 days of your stay that’s really bad
FAQs
How much does this hotel cost compared to others in Salem?
The average price for a rental in Salem is $181 per night. This rental is $11 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Doubletree by Hilton Salem. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Doubletree by Hilton Salem. Enjoy the water!
Is Doubletree by Hilton Salem pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Doubletree by Hilton Salem?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, laundry, and tv.