Hotel Indigo Columbus at Riverfront Place, an IHG Hotel
About this hotel
Located in Phenix City, this charming hotel for $208 per night is a fantastic choice for your next vacation. Comfortable hotel with fitness center and business center Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking. Hotel Indigo Columbus at Riverfront Place, an IHG Hotel offers 107 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Gym / Fitness Center
Map of Phenix City, AL
Reviews
4.7/5.0
Outstanding(280 Reviews)
4.0
Very nice hotel and have stayed there several times. However, for the the first time they had a very very loud DJ playing music (if one can call it music) on the rooftop bar. Could not even hold a conversation—even after it was turned down.
4.0
The hotel was nice, clean and comfortable. We enjoyed the restaurant for all our meals. The staff was friendly. We would stay again. Please note that there is valet parking only. We had no problems with valet although there is an extra charge.
5.0
From the moment I arrived, I knew I had made the right choice! Louis, who parked my car seemed as if he’d been waiting on me to arrive, and Maureen, who checked me in greeted me like an old friend. The room was beautiful and clean. The server at the Rooftop bar ( which was BEAUTIFUL !!) was very friendly, efficient and could mix great drinks! For some reason, e we couldn’t get the A/C in our room to cool below 72 degrees. Fortunately, it wasn’t a hot weekend, so it wasn’t unpleasant, just not as cool as I typically like my room to be. However, when I told Tyeshia at the front desk, about it, she sent someone to look at it and gave me vouchers for free breakfast! She was so kind and tried to make it better. They weren’t able to fix the problem, but it wasn’t enough of an issue for it to ruin our stay, and breakfast was fabulous!! I will definitely be back!
3.0
Really loved the property.
However we had booked a double room and the hotel and they where over booked which made the stay a little uncomfortable for my so who had to sleep on the chaise in the room.
3.0
A modern, very clean hotel with yummy food.
10.0
Everything was wonderful. Favorite place to stay there in Columbus
2.0
My husband was washing his face with a face cloth in the bathroom. A long strand of hair ended up in his mouth that was on the cloth. He was completely disgusted and called the front desk immediately. The front desk offered complementary breakfast. The next morning at breakfast, I ordered the brisket and egg meal. As I was taking my third of fourth bite of food, I noticed a short curly hair in my eggs; possibly an eyelash or facial hair. I immediately notified my server, who notified the manager. The manager offered to remake the meal. We got it to go because at that point it was close to checkout time. The brisket in the re-cooked meal was over-cooked and tough. No hair in the food, but the meal was horrible. Just a horrible, hairy experience for NYE.
6.0
I was excited about staying here when I came to see some family and friends but the ball was dropped when someone decided that the kitchen should close an hour earlier than it should have been. There wasn’t really a reason given, but what I can assume is that the folks on the rooftop were too cold and didn’t want to stay out much longer. That was a bit disappointing.
8.0
Clean and lobby bar
3.0
My stay was wonderful, the location was excellent.
10.0
really nice and love the rooftop bar...rooms were nice I would have liked to have two chairs at the table in the room other than that..everything was great
3.0
My husband and I were in for just one night. The staff were very friendly. The hotel is beautiful and very clean. Beds are comfy and roof top restaurant had yummy food and a great atmosphere.
2.0
The check in was fine. However, when we tried to check out and get our vehicle out of the Valet, my husband stood out in the cold this morning for over 45 minutes waiting for the valet to bring us our car. After waiting over 45 minutes and the valet still had not brought us our car, we remembered we had an extra fob in my luggage and went to the garage and retrieved our car ourselves. Then it took another 5 minutes for the valet to find our original fob. Very frustrating!!
3.0
Excellent service. Rooftop had a few heaters out. Great location.
3.0
Friendly and respectful staff, food was great. The whole aura was definitely high class.
5.0
Loved our stay from start to finish.
5.0
Very nice place really enjoyed staying there with my family! 10/10 recommend definitely going back!
1.0
I was in town on business. My favorite hotel in Columbus was fully booked, so I booked this similarly price hotel. I've stayed at Hotel Indigos in other towns, but this one failed to live up to any reasonable standard of quality or guest comfort. My cutesy room had no desk and intermittent heat. The indifferent staff was barely competent and mostly unhelpful. I will never again book a Hotel Indigo any where in the world.
1.0
Booked here and they over booked-with no where else to go in town. I would not recommend staying here.
5.0
Its clost to the river and has a walking area
3.0
Very nice place to stay right on the riverfront with great views of the Chattahoochee river. It's a little pricy for Columbus, GA but not out of line with other places we've stayed recently. The rooms a well appointed and the beds are comfortable. All of the employees we interacted with were very friendly and helpful. Really fun rooftop bar. You can walk almost everywhere you would want to go in Columbus. Be prepared for about a 30% upcharge for local taxes and fees on your bill.
3.0
Great location. Beautiful views of the river. Restaurant and lobby very nice. Pool great as well.
1.0
There were several issues regarding our stay. The issues started with the fire alarm that went off early evening that everyone had to go up and down the steps until it was all clear. Our next issue was regarding the phone in our room not working to call down for in room service or valet. Another issue was someone knocking on our door on two separate occasions and took off. We believe it was due to us being 1 room down from the stairs. Our last issue was there were hairs around the base of the left side of the toilet that were wiped up by my fiancé. All in all, those were the issues we had. The hotel itself is a good hotel but the issues we had weren’t received well by my fiancé and myself
1.0
Everything was great till check out. I ask for a rescipt
for my stay and was told it would be sent to my e-mail but as of now I still have not gotten one
1.0
First, the staff was friendly and I do not blame them for the issues I encountered. I was placed in a room on the 7th floor near the restaurant. For whatever reason people kept going in and out the doors that lead into the room hallways. This was so loud and continued late into the night and again in the early morning. I got maybe 3 hours of sleep because of the noise levels. Yes, I called to politely complain about the noise and the staff were nice but first said it was the restaurant people and then she was corrected and told to tell me that it was just people going in and out of the hallway. Either way, nothing was done and getting this room was entirely pointless. The room itself was nice but it needs to be maintained better, there was sticky stuff on the floor, hand prints on the mirror and window, a broken to holder and random white paint smears. The fact is, this hotel is way too expensive to have these kind of issues. Shame.
3.0
Close the city center. The surroundings are beautiful. Nice Restaurant and the fried pudding dessert is outstanding. The Roof top just Breathtaking. The Valet guys very friendly and very promptly to help and serve. The fitness center very complete! I love the cozy lobby. The people that work at the hotel very courteous. The interior decoration design beautiful, you have to stop and observe every detail.
5.0
Excellent customer service and friendly staff. Felt like I was at home.
5.0
This hotel is awesome. Very upscale and the decor of the lobby and rooms are like no other. Phenomenal quality and friendly atmosphere. Everything is within distance and Agave Mexican restaurant have a outstanding menu to enjoy, it's right down the street. The hotel restaurant and bar is definitely exceptional as well. Just come and see for yourself. Won't be disappointed 😌.
5.0
My stay there was amazing
3.0
Really impressed with both staff and accommodations. Would definitely stay here again.
3.0
The hotel was very clean and had every amenity that a guest could ask for. On the other hand, the hotel was severely understaffed. It took almost 20 minutes just to check in. The valet was run by one person and had me standing around with my toddlers for 15 minutes waiting. The text for retrieval valet service did not work. On top of all that, the walls are very thin and my adjacent room blasted bass heavy music until 3 am. And neither of the phones worked in my room, so I had to walk downstairs to the front desk. Where I had to wait another 15 minutes to be seen..at 3 am..
2.0
The hotel is beautiful and the area is a little congested but thats to be expected! My 1st room smelled like urine( I don't know how house keeping thought that was okay). I called downsides and the young man did move me but the bed was so squeaky ( horribly squeaky ) for the prices of the rooms this should Not have happened! The customer service is Great and food was Good as well!
3.0
They upgraded us
10.0
It is a great property!
5.0
Major construction in the area, but rooms were great, staff super friendly!
5.0
We stayed for a week and I would absolutely come back here. The staff was amazing, beautiful river view from room and very clean
5.0
This place was wonderful! Great service! Great food! Great pool! I am disabled and so and it was very easy to get around. It is also very walkable to the main areas.
10.0
Loved our stay here. Great location right by the rapids.
5.0
The staff at the Hotel made us feel very welcomed. Wonderful service.
5.0
The property is beautiful, new and clean!
FAQs
How much does this hotel cost compared to others in Phenix City?
The average price for a rental in Phenix City is $135 per night. This rental is $73 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Indigo Columbus at Riverfront Place, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Indigo Columbus at Riverfront Place, an IHG Hotel. Enjoy the water!
Is Hotel Indigo Columbus at Riverfront Place, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Indigo Columbus at Riverfront Place, an IHG Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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