Extended Stay America Suites - Springfield

About this hotel

Located in Lake Springfield, this lovely hotel for $75 per night is a fantastic option for your next vacation. An indoor pool, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Map of Lake Springfield, IL

Nearby attractions

Lincoln Home National Historic Site

Extended Stay America Suites - Springfield

Hotel in Lake Springfield, IL

Reasons to book

Great for pets

Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more

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$$$$

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Map of Lake Springfield, IL

Nearby attractions

Lincoln Home National Historic Site

Reviews

2.7/5.0

Average(266 Reviews)

1.0

Feb 2024

Tv did not work it wasnt even plugged in Ice machine on my floor did not work Hallways smelled like cigarettes

1.0

Feb 2024

Not great. Texture falling off ceilings, trim coming off, “tile” backsplash just screwed in, not straight. Outlet covers missing, cable TV outlet just hanging out of the wall.

2.0

Jan 2024

The lobby is pretty and everyone that works here was very friendly. But the actual condition of the room was just off. The room could be a lot cleaner, the paint in the bathroom was peeling off the ceiling, and the toilet paper dispenser was broken. We could never figure out how to work the TV or they don’t pay for cable. The linens for the bed need to be replaced. The room is a decent size, but the massive regular fridge needs to be smaller so it looks less awkward in the room. The price is what you pay for but it looks like the hotel is in a middle of a remodel and it just kinda stopped.

2.0

Jan 2024

It was very strange as it is like they expect the room to not be good as they have you visit the room to see if you will accept it before they will even let you in the room plus they have you sign multiple documents about accepting the stay the way it is. They also were aware all of their vending machines were empty and the only solution they had was to leave the hotel to get some out.

1.0

Jan 2024

THE WORST HOTEL IN EXISTENCE!!! Ended up not even staying here as is was so disgusting. Smelled, filthy, suspicious people hanging around. I can’t even believe this place is even offered as a hotel! Shameful!!!

1.0

Dec 2023

This hotel needs some help. The room looked like they started a renovation, then stopped midway through.

5.0

Oct 2023

The beds and pillows were awesome. The shower was the bombshell

1.0

Oct 2023

When I arrive from a three hour drive via Ohare airport on a business trip to Springfield, I was expecting a clean and quite environment. I’ve stayed in many hotels and by far this one was the worst. In the lobby, people were drinking beer and were very loud yelling and playing loud music. It looked like the people were running the hotel instead of the staff. That wasn’t the worst part, there was only one room left, it was a mess. The bed was not made up. It looked as if someone had slept on it and checked out. The cleaning staff didn’t clean the room and make up the bed.

1.0

Oct 2023

Made a reservation and got there and there was no rooms

1.0

Oct 2023

My room was dirty. It wasn’t vacuumed, someone else’s soap from a previous shower was still in the soap dish in the shower, the sink wouldn’t drain, no hairdryer and no bath towels. Was not what I expected.

2.0

Oct 2023

Great location for my stay, very clean with exception of everyone places there bags of trash from their room next to the elevator, kinda funky smell but room was quiet and comfortable

2.0

Oct 2023

Price was fair but the room was not very clean

2.0

Oct 2023

Rooms were not clean. Juice stains on counter. Tub and bathroom not clean. Carpet was not vacuumed.

2.0

Oct 2023

Very disappointed with our stay.

1.0

Oct 2023

I arrived and was informed that the hotel was overbooked. No rooms were available and we had to leave. We drove to another town and found a hotel there.

1.0

Oct 2023

There were roaches in the bathroom, ceiling was cracked & peeling and falling down, the microwave was dirty still had chicken pieces in it, needs vacuum bad plus underneath the bed realy dirty

2.0

Sep 2023

When I arrived, the lobby was a zoo - loud noisy kids runn around screaming, a lady doing laundry right in the lobby, a group of 5 adults trying to have a conversation over all the noise - loud! The receptionist was off doing repairs so had to wait awhile to check in. She was very nice. The hotel is very dated - old dingy while boasting a larg sun outside newly opened. There were 3 bags of groceries sitting in the hallway just outside my door. Can’t wait to see what breakfast will be like. I did sleep well

3.0

Sep 2023

Rented a room to get here and checked in told water was off for a hour and then would be turned back on and hours later still no water and said wont be on till morning!

2.0

Sep 2023

Outdated,dirty and a unpleasant staff

2.0

Sep 2023

Very little housekeeping.

1.0

Sep 2023

I had a reservation o I got there, the were overbooked the assigned rooms that were already assigned, I’ll never go back there

1.0

Aug 2023

Bugs in the room, no desk to work at, slow wifi.

2.0

Aug 2023

Checkin starts at 3:00 PM; arrived at 2:50 PM and they had ZERO rooms clean and ready. We had traveled all day and on a tight schedule, on our way to a family funeral. They asked if we could come back in an hour. It took so long to check in that we were late for the funeral. There were people hanging out in the parking lot drinking at night. Someone wedged a rock into an otherwise locked side door. The entire place wreaked of strong, cheap air fresheners - lobby, hallways and rooms. It was overwhelming. The dingy room had a huge full-size refrigerator that dominated the small space. It was 5 feet away from the small double bed (not a queen.) The walls have lots of small damaged areas, and so did the tub trim. The toilet was dirty and unflushed. The alarm clock was sticky. The air freshener smell was awful. They charge an additional fee for hi-speed internet. They charge $25 for 2nd a guest in your room. They charge $20 every time a pool towel is found in your room. They charge for housekeeping services if needed more than once per week. Signs are posted by the elevators warning guests not to leave dirty dishes in their rooms. Also, key cards must be returned to front desk, visitors must register at the front desk, borrowed dishes must be washed and returned to the front desk, and guests must sign up to use pool. They also require that you sign a form promising not to smoke or have parties in your room. I felt like we were staying at a homeless shelter.

1.0

Aug 2023

There were a lot of issues with this stay. They refused to let us check in stating that we had not paid them for the stay. I contacted Hotels.com and they made it very clear that this hotel accepted our payment. We asked for room service to change our sheets and towels daily due to different staff using the room and this was not done a single time during the stay. Every day there was a new problem I had to deal with while staying at this hotel. I would highly not recommend this hotel due to service.

1.0

Aug 2023

check in was long elevator was trashed and squeeky 4th floor was very hot room smelled terrible one bed is all the way against the wall carpet torn in several areas walls not clean windows let light pour into room showers get water everywhere pictures online were very misleading compared to the room we had

1.0

Aug 2023

Dirty, smelled only had one towl that had holes in it. Took twenty minutes to check in. No coffee maker in room, no sheets on bed laundry was in the lobby. No breakfeast just a coffee and juilce machine with bags of oatmela. bathroom was filthy room stunk.

1.0

Aug 2023

Something sharp under the carpet that cut my foot. Only 1 VERY thin bath towel in the room. Asked for a couple more. Never received any! Nasty grime in elevator, lobby and room. AC not very good. Happy to check out

1.0

Aug 2023

Would not recommend this place.

1.0

Jul 2023

This is the worst hotel or extended stay I have ever booked. I was booked for a stay in my room from Monday to Friday. When I first checked in, the room was filthy, dilapidated, and smelly. The sheets and bathroom floor were badly stained. The iron provided in the room stained my white shirt. The chair in the room was broken and could not be used. The bedside lights did not work, and I had to use the bathroom lights. There was a mysterious hole in the floor underneath the desk. There was no Kleenex. The coffee stand/base had no pot or cup to use for making coffee. I was given only one towel for my entire five day stay. The list of issues with this room was endless, but I checked into the room late at night and was very tired, so I could not do much to address the situation that night. The next day on Tuesday, I complained at the front desk, and the woman there brought me some more towels. A man she came with also fixed the broken chair in my room. They tried to fix the lights but, unfortunately, could not get them to work. The general manager or owner Ben Anthony is very unprofessional. When I presented him with the issues I had with the hotel, he kept on calling his dad to help him. I had to check out earlier than my original booking because I was very uncomfortable. When I complained about about the condition of the hotel, Ben became angry with me. I would not recommend staying at this hotel under any circumstances. I had a truly awful experience that I would not wish

1.0

Jul 2023

Will not stay again

1.0

Jul 2023

DO NOT STAY HERE. This hotel was awful!! I wouldn’t even call it a hotel, it was more comparable to low-income housing apartments. The hallways smelled of smoke, and old takeout food. The sheets had stains all over them. The shower didn’t drain. The room itself was barely even cleaned. I checked in at 9:00pm and checked out at 10pm. I couldn’t even sleep there, and ended up getting another hotel down the street. I am NOT high maintenance by any means, but this place was the furthest thing from comfortable.

2.0

Jul 2023

Property was under construction which was fine. The smell of Marijuana was everywhere and the noise level was terrible. Was there 2 weeks and received no housekeeping. I used thr bathmat as a towel as it was bigger thwn the one bathtowel that was in the room. Cooktop did not work. No coffee maker or toaster in the kitchenette. Multiple times there were large piles of trash by the 2nd floor elevator. Overall a bad stay.

1.0

Jul 2023

Dog poop in the hall and vomit in the elevator. Walls dirty, staff unfriendly and not helpful with needed.

1.0

Jul 2023

Place was dirty and way over priced. They where taking advantage of people during the power outages. We also had to put a $700 deposit for being a resident of the town it was in. You will be disappointed in your stay here.

2.0

Jun 2023

I wouldn't recommend my family. I don't like giving bad reviews, but this was unacceptable. The swimming pool was nasty and not sanitized with chlorine, water was green. My original room was not cleaned. I was moved to an upgrade but found the top sheet had something on it, which makes me feel the sheets were used and not washed. Just very disappointing.

1.0

Jun 2023

The first room had no working lights and it was filthy even the microwave and toilet, so they put me in a suite the tv was missing and we found fake fingernails in the bed, when leaving the computer was down also no Wi-Fi working, pools were dirty could not use pool.

1.0

May 2023

Not good. Dated dirty hotel with no amenities. Thankfully staff was kind.

1.0

May 2023

Did not like that I had to pay a $5.00 charge because I used Expedia. Cancelled stay because of room condition.

4.0

May 2023

Room was clean, but other areas not so much. Staff were kind and helpful. I was concerned about how safe area was.

1.0

May 2023

Unsafe drug infestation hookers in an out cars getting broken into employees don’t do there jobs was just horrible and as a gay man I figured it would be nice but now once nightfall hit, it came alive

FAQs

How much does this hotel cost compared to others in Lake Springfield?

The average price for a rental in Lake Springfield is $141 per night. This rental is $66 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Extended Stay America Suites - Springfield. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Extended Stay America Suites - Springfield. Enjoy the water!

Is Extended Stay America Suites - Springfield pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Extended Stay America Suites - Springfield?

We found 9 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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Extended Stay America Suites - Springfield

About this hotel

Amenities

Map of Lake Springfield, IL

Nearby attractions

Extended Stay America Suites - Springfield

Hotel in Lake Springfield, IL

Reasons to book

About this hotel

Amenities

Map of Lake Springfield, IL

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Lake Springfield?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Extended Stay America Suites - Springfield pet friendly?

What amenities are available at Extended Stay America Suites - Springfield?

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