Viola Hotel Suites

About this hotel

Nestled in Israel, this charming hotel for $61 per night is a fantastic option for your next break. Set in Amman, 4.9 km from Zahran Palace, Viola Hotel Suites features views of the city. This 3-star hotel offers a shared lounge, room service and free WiFi. The accommodation offers a concierge service, a tour desk and currency exchange for guests.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Israel

Nearby attractions

Viola Hotel Suites

4.1

Excellent(436 Reviews)

Hotel in Israel

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

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About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Israel

Nearby attractions

Reviews

4.1/5.0

Excellent(436 Reviews)

100% verified reviews

10.0

Jan 2024

it was perfect

The staff are very very friendly clean good location price is good

8.0

Oct 2023

Very nice stay. Happy with it.

Staff ( good job Ahmad ). ok room . ok breakfast

Small parking.

6.0

Sep 2023

Needs more attention

The staff are very helpful and kind as per usual, the breakfast is good and the bathrooms are spotless.

The bedding, living furniture and walls are worn out and in need of renovation. The bathrooms were not supplied with towels until I asked for them, and even when I did they only brought 3 towels in total - one for each individual - and the house keeping do a lousy job of making the rooms. They used to be better than this and I hope they manage to bounce back, as I'm a regular customer and I do like it here.

9.0

Jul 2023

Excellent stay with more than expected services compare to value.

Excellent location with nearby restaurants. Well maintained hotel having nice ambience. Continental Breakfast was up-to expectations. Daily room cleaning services. Very friendly staff, especially Mr. Ahmed who is a gentlemen and was very helpful. I stayed during Eid Ul Aadha. He provided valuable information about culture, tourism and food.

Nothing that I observed.

7.0

Jul 2023

Good

good value for what we paid. Staff are amazing and very friendly and helpful

location was awful. main intersection. very noisy. very difficult to cross the street

7.0

Jul 2023

Good

Rooms are good, clean & comfortable breakfast are good

Reception staff ask me not to book via booking.com He said it is better to call hotel directly & pay at hotel This is wrong & staff turn up one's nose at

6.0

Jun 2023

Pleasant

Staff were helpful Rooms had all required equipment

Breakfast was the worst ever see. it doesn't worth 5 dirhams The rooms were not clean enough (walls, doors and windows)

8.0

May 2023

Very good

Very friendly and helpful staff. Nice clean room with many amenities. Good to have the possibility to park the car. Location is ok

8.0

May 2023

Great hotel and staff. Bad internet service

breakfast was good. There were a lot of options. The room was big, bed was nice, everything modern and good quality, and it was very clean. Staff was very helpful, they sent someone to purchase a sim card for me which was super nice and i didn't expect. They also provide complimentary water bottles which was also super nice :)

The internet was not reliable at all. It would stop working every 10 minutes. Overall it wasn't a problem, since i purchased a Jordan sim card with internet. But when i arrived I had some work things to do and it was really hard to finish it because i depended on internet. Overall, if you are going to jordan as a tourist and you are not planning on working or staying much in the hotel this is a great hotel to stay. But if you plan on working from the hotel or staying in this will be a frustrating option for you. I hope the hotel management takes this feedback into consideration and fixes the hotel internet. This was the only thing that prevented me from giving a 10 as a note. I had taxis in Jordan that provided better wifi to its passangers than the wifi the hotel provided, that's not acceptable in this day and age. Amman is a big city, so i'm pretty sure there are great internet providers that the hotel could be hiring.

5.0

Apr 2023

Functional hotel let down by unreliable WiFi and insulting handling of customer complaints

Room size was good and overall things seemed to be clean. Buffet-style breakfast was quite good.

WiFi: The hotel's WiFi was terrible and dropped out every 15-30 minutes. Disconnecting and reconnecting would sometimes fix it, but usually not. Even worse was the staff's attitude about the issue. I spoke to a receptionist about it (politely) on my first full day in the hotel, and they told me the problem was with my phone, despite me saying that my laptop had the same problem. They also told me they were fixing it. The next day the connection was even more unreliable, so I spoke to a different receptionist (again politely) who also tried to blame my devices, and also told me that they were fixing it "today". The same thing happened the following day – no internet connection, the receptionist (same one as the first time I complained) pretended to speak to someone on the phone who was initially the "manager", but then later in the same conversation was an "engineer" – clearly just trying to placate me. In the afternoon there was STILL no internet connection, so I went to the receptionist again and confronted them about the fact that I'd been told 3 times the issue was being fixed when clearly nothing had been done. This member of staff then had the audacity to later refer to me to other hotel guests as the "angry man" – after lying to my face about their failure to provide something which in this day and age is an essential service for any kind of accommodation. Kitchen: I booked a suite with a kitchen. The kitchen had a fridge/freezer, stove and a few plates, but only one set of cutlery and nothing at all for cooking e.g. pots/pans, utensils etc. Noise: The room I had directly overlooked a very busy street and the soundproofing was quite poor. Local drivers love to use their horns all through the night, so don't expect a peaceful or relaxing stay.

9.0

Mar 2023

best value & best location , reasonable price

nice and helpful staff , it’s in one of best locations in Amman , all facilities it’s walk distance near the hotel , supermarket, exchange, restaurants, cafes ..

nothing

8.0

Mar 2023

Value for money

Location and price

WiFi and AC was controlled by the Hotel. So, everytime we had to call the reception to on the AC.

8.0

Jan 2023

Good

front desk and staff were amazing. always clean

5.0

Jan 2023

The stay was fair.

Big Fridge, Microwave.

I booked for 10 people. The beds for 4 people were not ready when I checked in at 3.30am. There were not enough towels and linen for the first night. The shower door in one of the rooms was not opening and closing smoothly. It needed repair which was not done. The security safe was left loose in the cupboard.

10.0

Dec 2022

fab stay. recommend to all

spotless. very clean. staff very friendly. loved our stay!

nothing. absolutely brilliant.

8.0

Dec 2022

We went back again.

The breakfast was good. They have an “egg man” who will make omelettes or eggs to your liking.

Additional kitchen ware would make an improvement e.g. pots, pans, utensils etc.

9.0

Dec 2022

Perfect stay. We recommend.

Perfect service, absolutely clean.

Everything was ok.

9.0

Nov 2022

good and valuable.

I had four nights. nice, clean, near to everything you need and very good value for money.

small space coffee.

FAQs

How much does this hotel cost compared to others in Israel?

The average price for a rental in Israel is $209 per night. This rental is $148 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Viola Hotel Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Viola Hotel Suites pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Viola Hotel Suites?

We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.

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Viola Hotel Suites

About this hotel

Amenities

Map of Israel

Nearby attractions

Viola Hotel Suites

Hotel in Israel

Reasons to book

About this hotel

Amenities

Map of Israel

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Israel?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Viola Hotel Suites pet friendly?

What amenities are available at Viola Hotel Suites?

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