Hotel Zendero Tulum

About this hotel

Situated in Tulum, this charming hotel for £162 per night is a great choice for your next trip. Conveniently situated in the centre of Tulum, Hotel Zendero Tulum provides free WiFi throughout the property, an outdoor swimming pool and free private parking for guests who drive.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony / Patio

Map of Tulum

Nearby attractions

Hotel Zendero Tulum

4.0

Good(333 Reviews)

Hotel in Tulum

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

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££££

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony / Patio

Map of Tulum

Nearby attractions

Reviews

4.0/5.0

Good(333 Reviews)

100% verified reviews

9.0

Mar 2024

Casi ideal

Todo el hotel y el personal muy amable

Que no incluyan en el cobro un impuesto que tuve que pagar en efectivo.

7.0

Feb 2024

Razoável

Pequeno almoço. Após ficar em vários alojamentos na zona, foi onde tivemos melhor pequeno almoço

Poucas espreguiçadeiras junto à piscina. Sem bar no alojamento

8.0

Jan 2024

Tolle Dachterrasse mit Pool

Schön eingerichtet, schöner Rooftop pool und Sonnenbereich, gute Auswahl beim Frühstück, ruhig gelegen

Baulärm Tagesabhängig teilweise sehr schlechter Service beim Frühstück. Besteck wird auch nach Nachfrage nicht gebracht, Joghurt vom Müsli vergessen, ein Tag war top der andere flopp

5.0

Jan 2024

Lage top, die Rezeptionistin top, alles Andere ein Flop :(

Sehr guter Lage für Party, Strand und die City zu erkunden. Die deutschsprachig / englischsprachige Receptionistin war super nett und hilfsbereit :)

Das Zimmer und Badezimmer war sehr rustikal. Beim Preis wurde noch eine nicht erklärbare weitere Gebühr drauf gerechnet, die von Booking nicht genannt wurde. Der nur spanischsprachige Mitarbeiter konnte uns dies nicht genauer erläutern und auch einen Rechnungsbeleg gab es nur erst Checkout nach mehrmaligem Nachfragen. Das „Frühstück“ ist leider sehr stark rationalisiert. Es gibt pro Person zwei Scheiben Toast, etwas Butter und Marmelade. Alles weitere nur mit Aufpreis…

8.0

Mar 2023

Very good

Room was fairly small. Breakfast was a la carte. The selection was good but the portions were small. The receptionist was friendly and efficient. The staff spoke English.

The road to the hotel is in dire need of repair.

8.0

Dec 2022

Very good

More or different types of food needed we have been here before amd its the same menu.

The staff working in front desk and also the two people working in the kitchen need better people skills they are not motivated at all they are not profesionals if it was up to me i would replace them promptly.

4.0

Dec 2022

i would not call the hotel a 4 star, more a 2 star place

location quite good nice beakfast

no hot water lock on door broken loud music every evening in neighborhood

9.0

Dec 2022

This is our second time here and will be back!

Great Free Breakfast! Clean newer property with very comfortable beds. Very convenient location. Staff very polite and helpful.

Wish they had more English TV stations

9.0

Oct 2022

Cosy and perfect to stay in Tulum

Great hotel. Clean, well located. Very nice staff.

Nothing much could be better, considering the reasonable price.

10.0

Aug 2022

Exceptional

The hotel was incredible! We love the people, the vibes, the pool and the breakfast!

4.0

Jun 2022

Small room, not good service, noisy environment, good breakfast

The breakfast is prepared by 2 nice people, it is good! You can reach the Tulum ruins by a longer walk, and there are beautiful beaches in the area, our favorite was Playa Paraiso.

The hotel expects online check-in, but at arrival the room was not ready, we had to wait 45 minutes. The boss gave us a bottle of wine, which we appreciated. The room is small, there is no furniture to place clothes, you have to get dressed from your suitcase. The room was not cleaned during our 4 days stay, I don't expect some huge effort, but the very minimum is to empty the bin... I did not complain, I threw out the rubbish myself. Late night the iron door of the parking place was constantly moved by the ocean wind, and it made a loud disturbing noise, I went down and fixed it with a stone. At midnight the door was closed, but it still made loud disturbing noise constantly, I had to go down again to fix it with some small stones. There is no paved road in front of a hotel, on the other side of the road a hotel is under construction, which is noisy. The beach is far away by foot, which is true for all hotels in Tulum city. Bicycle rental is 10 USD/day/person.

10.0

May 2022

Exceptional

goog

no hair dryer

7.0

May 2022

Good

The hotel looks relatively new! Every room has its own balcony! Fancy swimming pool on the roof top. Fantastic breakfast.

Despite the hotel is new there’s a water problem (weak pressure, drain issue). Quite expensive.

8.0

May 2022

In the heart of downtown Tulum

The staff are super helpful and friendly. Breakfast has a small but good selection. The location is in the heart of downtown Tulum and walkable to great bars and restaurants. They also offer a bicycle rental to see the city.

The rooms were smaller than we imagined, hot water in the shower had an inconsistent schedule. Apart from this, we really enjoyed our stay

7.0

Apr 2022

overall enjoyed my second stay there

location- we enjoyed that it was nearby everything and could easily walk downtown. they also have a good breakfast and staff will help with anything you need.

the pool seemed a little dirty so we didn’t get to enjoy it.

10.0

Apr 2022

Very good option in Tulum.

Delicious breakfast - I recommed to take french toast :). Nice rooftop swimming pool.

4.0

Apr 2022

Disappointing

location

rooms were not cleaned throughout our stay . Tv did not work and no one came to sort it

10.0

Apr 2022

Exceptional

Very good value for money, location and the staff were very friendly and helpful

10.0

Apr 2022

Exceptional

Perfect accomodation with very kind staff, nice roof terace and super-delicious breakfast incl.in the rate!

1.0

Mar 2022

Very low quality hotel

Only the location

-No cleaning of your room unless you hang the cleaning sign on the door handle -No ventilation in the floor hall which made it very humid and hot -No ventilation in the bathroom which made the bathroom very hot and stink of vomit when the bathroom door was closed -The towels were stinking of vomit, I had to ask for some new towels, which I got -No soap by the hand wash, I had to ask for some soap, which I got -Because of the low number of cooks and the high number of hotel guests waiting for their breakfast plate, I waited for more than 30 minutes until I was picked up by a tour guide for a trip to Chicen Itza , so I didn't get my breakfast. -Bad internet connection -When I checked out, the receptionist didn't even look at me and did not say good bye and thanks for the stay

3.0

Mar 2022

Awful service, not recommended for non-Spanish speakers

The location and the infrastructure were very good. nice pool on the roof top. good breakfast.

The service was awful. There was always a problem or issue and the service was unable to fix anything or give a proper solution. We were constantly asking for things missing in the room like towels, water, shampoo. The hotel doesn’t provide hair dryer for every room but you have to ask for it at the reception in exchange on an ID, still they ran out of them. The cleaning was ver very poor.

10.0

Mar 2022

I will definitely come back and stay at Zendero in the future

Excellent customer service, amazing breakfast, clean and calm environment

10.0

Mar 2022

Exceptional

Very cool and unique

7.0

Feb 2022

good value but noisy

comfy large beds, clean, good breakfast, good value for money

poor noise insulation, you can hear everything from the hallway and from surrounding areas. you need earplugs to be able to sleep. shower head was blocked with limescale, water was splashing everywhere and only half would make it through. I did tell them about it but they haven’t done anything while I was there.

10.0

Feb 2022

amazing!! would highly recommend

really friendly helpful staff, rooms were soo quiet and comfortable, amazing breakfast in the mornings and lovely pool on the roof terrace

a little bit of a trek to the beach however perfect location as the path was leading straight down to the beach and the town was great. few building sights around the area but nothing too disruptive

1.0

Jan 2022

Checking on this hotel was my worst nightmare and ruined my holiday

Location was near many eateries

Issues with the balcony door not closing. The Manager said this was an issue with all the rooms. if you have kids wouldnt recommend this hotel due to health and safety. On our second day the electricity and water went and we couldn’t even use the bathroom. They Didn’t offer any solution and had no choice but to check out to the fact that I need access to the toilet at all times due to my medical condition. The manager was not helpful in resolving anything and they kept saying its not their fault. They refused to give me a refund for the day I didnt stay. I have submitted a complaint to booking.com. The hotel didnt have a generator unlike other hotels. I would not recommend anyone to stay in this hotel as the treatment we received was completely unacceptable.

8.0

Jan 2022

Very good

Location was good. Close to bars and restaurants but quite area. Helpful staff. Clean rooms.

Towels were not particularly clean and they were very old. No additional hand towel and when we asked we never got one extra. Slightly overpriced but hotels on the area are mostly overpriced.

1.0

Jan 2022

Not happy with it

The location.

Service here was horrible. No water, no cleaning during our stay. The staff were not friendly . It was not a good experience

FAQs

How much does this hotel cost compared to others in Tulum?

The average price for a rental in Tulum is £167 per night. This rental is £5 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Zendero Tulum. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Zendero Tulum. Enjoy the water!

Is Hotel Zendero Tulum pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Zendero Tulum?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

Hotel Zendero Tulum

About this hotel

Amenities

Map of Tulum

Nearby attractions

Hotel Zendero Tulum

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Tulum?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Zendero Tulum pet friendly?

What amenities are available at Hotel Zendero Tulum?

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