Holiday Inn Express Anaheim West, an IHG Hotel
About this hotel
Nestled in Buena Park, this lovely hotel for £62 per night is a fantastic option for your next trip. Hotel with free breakfast, near Knott's Berry Farm Along with an outdoor pool, this smoke-free hotel has a health club and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and gift shops/newsstands are onsite. Housekeeping is available on request. Holiday Inn Express Anaheim West, an IHG Hotel offers 96 air-conditioned accommodations with safes and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a health club. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Gym / Fitness Center
Map of Buena Park, CA
Reviews
3.4/5.0
Average(1,000 Reviews)
2.0
The hotel gave away our rooms so they didn't have king bed appointed rooms for us. They gave us queen rooms instead. They gave no price adjustment for this mistake. They did give us a bottle of water, a granola bar, a little bag of cookies and a small package of fruit snacks to say they were sorry for the error.
We were moved on the second night of a three night stay to the type of room we reserved.
There were dead bugs on the desk.
The shower pressure was ridiculously low.
Late night doors opening a slamming constantly made it tough to rest very well.
The breakfast was a welcome bright part of our stay.
4.0
Hotel was nice. Breakfast was a great perk. The only downside was the wifi didn’t work and our cell service was bad from our room
5.0
My 21st anniversary haven’t been to California since Covid. So we enjoyed our time.
3.0
Was a safe, clean place to stay. No frills. Nothing extra. Breakfast was minimal, boring, and not very tasty. Had a two queen room with 4 people and was only stocked with 2 towels and 2 wash cloths. Room did have a mini fridge, individual kerig, microwave, and in room safe. Location was okay. Within easy driving distance of all attractions. Not walkable though. No nearby stores or restaurants to walk to. Parking lot very small with only one entrance/exit.
5.0
My family and I stayed a few days for my son’s birthday trip to Knotts, and we were really happy with pur stay. It didn’t break the bank and it was close by the park. The free breakfast came in clutch for the kids and our room was comfortable and clean.
5.0
Great staff/breakfast and clean rooms thank you
1.0
This was the nastiest place I have ever stayed, the toilet didn't work, carpets look to not have been cleaned in years, cockroaches in room. Told front desk we are not staying here tonight, staff said they will have a Manager reach out to me, no call returned, they still charged me for the room, I had to find another hotel at last minute that cost me $250.00.
1.0
Great location for the parks. Right on the road so the road noise was horrible. The building is in need of so repairs as it’s showing its age.
5.0
I really liked the property and everyone is very polite. Also so clean , I appreciate it as well.
3.0
Nice hotel, affordable and delivered everything we expected.
6.0
It was a full hotel, granted. There were several high school parties staying, and they were pretty loud late into the night (past midnight). I did call front desk to ask about it, but they brushed me off as just a large group checking in; but that was not the case, the noise was above and around us (we were on the second floor). I don't necessarily blame hotel staff for the noise, but they didn't attempt any intervention.
Our room key didn't work on day two when we arrived back at our room in the evening (after already paying for the 3 days), and we waited about 30 minutes at the front desk to get our keys reactivated while one person, apparently the only employee on duty, was checking others in. Other guests were also waiting to get clean towels and had keys that didn't work.
The breakfast attendant, Christine, was lovely and accommodating. She should have been in charge of housekeeping!
We stayed 3 nights, and our room was not serviced at all while we were there. We had to request fresh towels, which they left on the second day, but did no other cleaning. The room was otherwise well appointed. The carpet seemed sticky in some places though.
It really was not a bad stay, but I expected a bit better from the Holiday Inn brand.
10.0
Very clean amd friendly people
8.0
The breakfast was great, service was good.
AC of the room didn't work.
1.0
Rooms are run down, beds are full size not queens. Carpets were filthy, blinds broken and didn’t open. People were loud everyday starting at 5 am. Yelling up and down hallways, elevator and ice machine loud which was right outside our room. Called about the blinds and they said someone would come help with them and no one ever showed up. One of the reasons for staying here was full breakfast was included. Yet the pancake machine was broken and orange juice was out of service.
3.0
Staff was extremely helpful and friendly. Building in excellent condition.
6.0
Great staff the breakfast could need more help but besides that it went good. The outside area is beautiful!
2.0
Blood on sheets
10.0
Friendly staff, clean rooms, fair price
8.0
None at this time.
8.0
the cleaning service mis 2 of 4 days not come my room. Overall I am till recommend to stay this hotels.
6.0
Pros:
The staff was nice.
The bed was comfortable.
The location of the room we were in was in the back corner so it was quiet.
Parking was included.
Cons:
The local “live” entertainment that occupied the corner a few streets down.
It didn’t appear that the facility was vacuumed as the same trash remained on the floor the entire 4 days we were there.
I was looking for a hotel. While this is a hotel, it had a motel feel and was very dated.
The ironing board desperately needs a new cover.
The shower had hair in it, the night stand with the alarm clock had hair on it, and the bathroom floors were dirty.
The sink smelled pretty foul.
4.0
Pro: The gentleman was in front desk was super nice, he will be work on Disneyland hotel 😀 and the breakfast was good for free 😉
Cons: I think the rooms are rust
2.0
Property location was good. Easy access, we stayed during the week and off peak. Standard hotel room. We would stay here again.
2.0
When we got there to check in, we got our room key and went to the room. It was locked from the inside. We went back to the counter and the room was already filled, it was the only king bed room they had and that’s what we paid for. We were offered 2 queens with no discount or room comp. We took the room and in the bathroom there was dirty rags in the bathroom and what appeared to be boogers wiped on the wall by the toilet. We were on the 3rd floor and the ice machine wasn’t working so you had to go to the first floor. There were spider webs in the hall ways that you walked thru. Also, for what ever reason our TV was unplugged from the back of tv. I wouldn’t stay here again if they paid me.
1.0
Rented out 2 rooms, one of our rooms the air wasn’t working, the other the tv wasnt working, the bath tub was separating from the wall, the room smelled like piss, on one of the days breakfast didn’t start till past 7, they never came in to clean the rooms, half the time our keys weren’t working so we had to keep going back to the front desk to get it fixed, there was also blood on the hallway, basically I would not go back to this specific Holiday Inn.
3.0
Family mini vacation. Victoria provided very excellent service. Checked us in fast and easy. In addition Elena also provided great service and attention to detail with are needs. Thanks to all your staff for all your hard work.
1.0
Older hotel, needs some work. Not up to Holiday Inn standards I would expect. Broken TV, dirty towels. There was a 'clean ' washcloth with the previous guest hair still in the washcloth. Not a great neighborhood. There was a lady in the front of the hotel/parking lot that appeared to be very drunk or high on meth. Call girls down on the corner day and night.
Bright spot was the front desk staff
They did a good job getting us a decent room after the first two were unacceptable.
4.0
Hotel was great, clean, very friendly staff. The surrounding area made me very uncomfortable.
3.0
The hotel was booked for a visit at Disneyland.
That being said i though it was too far to the park and did not improve anything compared to the hotels near Disneyland.
The staff was at best disengaged but got the job done.
The pool and gym quite frankly were just sad.
I would rate this one on the lower end of the holiday inn express hotels. I generally am very pleased with this chain.
For the purpose of my stay I would try another property next time
3.0
Alberto from the front desk is so helpful, I love staying here in this hotel, this is my second time here with my family. Highly recommend the place to stay.🤓🤓🤓
3.0
Had tile on first floor so was very noisy to try to sleep. Could hear everything outside of our room including the use of the ice machine, people rolling their suitcases and talking
4.0
Everything was god and very clean staff was very helpful the small market chould have been restock
2.0
The location was great! Clean room 1st day room was cleaned picked up and we received new towels, 2nd day no one had been In to pick up trash in garbage bins nor gotten new towels ( I had to call for new towels.) 3rd day prior to leaving room for the day I requested the sheets to be switched out, that wasn’t done when we arrived and our key cards were no longer working and once I walked into the office, there was a note saying they were closed if I needed anything to contact them so we did. They gave me a new key to enter the room and that is when we realize nothing had been done, the sheets were the same. The towels weren’t replaced. The trash wasn’t taken out.
2.0
Stay was comfortable however our key card kept deactivating and I didn’t realize that the rooms are technically open to the elements. We had a huge water bug that startled me in the middle of the night when I went to the bathroom and I know that wouldn’t have been the case of it wasn’t for the layout of the hotel.
5.0
Great and clean place to stay near Disneyland. Good service and breakfast. I’ll be coming back here next time I visit Disneyland again.
1.0
Property and rooms were dirty. Keys constantly having to be reactivated. Breakfast was a nightmare.
4.0
Overall stay was good, cleanliness was good, room painting and construction was nice, Bed was good, breakfast was good, only see problem one they do not have enough dishes for breakfast
Changed the towels after asking
4.0
We had no clening service , just came in and dropped of towels. Never got a copy of receipt sent to my email.
2.0
I inquired about early check in and was denied right after a couple comes and said they can check in right away 3 hours before check in time. On top of that something was wrong with their washer and didn’t have any towels in the room and didn’t notify us upon Check in.
3.0
Hotel need some maintenance, 2nd floor no ice machine and what looked like mold on the wall. A guest asked for towels and the front desk said she didn’t have any to use their room towels . Bathroom fixtures were all raggedy . Despite all that it suited all our needs it had internet and beds were clean .
FAQs
How much does this hotel cost compared to others in Buena Park?
The average price for a rental in Buena Park is £82 per night. This rental is £20 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Anaheim West, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Anaheim West, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Anaheim West, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Anaheim West, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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