Good hotel and amazing staff - very kind and hospitable esp Tey - the location is ideal - area resembles a Japanese village with numerous local restaruants

The hotel is nice however the room layout is not so good. The light enter through the hot-tub area. There is not closets to put the your clothing in. The staff were not so accommodating as well.

My friends and I stay here in February 18-21, The room is beautiful, the staffs was amazing and helpful, polite. The location is very convenient. I only give 4 stars because of the functions in the room is very unpractical the bathtub have half windows so I can hear all the outside noise while taking a bath which is not relaxing, no side table next to the bed but there in spots from both side of the bed to put things like your phone etc, having a hard time with the light on and off, The restaurant is in front of the hotel so it’s not very private , The pool is a little small and not enough lounge chairs but overall we had a great time in Chiang Mai, The room is clean and comfortable bed. The location is fantastic

Hotel closed to everything, very convenience, hotel is clean, staffs arevery polited.

Overall, our hotel stay was fantastic. Our only complaint was how dark our room was.

Absolutely avoid this place like the plague. I’m still stunned by the shocking dishonesty they perpetrated on me when I booked the room. Not a word about the loud music and partying until 3:00am. I left this place after one night of zero sleep and they make it impossible to get a refund since I booked it through hotels.com site. The rooms are dark and seedy like a dungeon, I actually wanted to run for a taxi to get away from the place after walking in to the room. I can’t imagine anyone staying here and assume all the reviews are totally fabricated. I’m out over $800. and will learn from this horrible experience. Karma will come back to these people. I will be going on every social media account I have to share this awful place. Don’t ever stay here, you will regret it…… TRUST ME!!!

My husband and I enjoyed staying 6-nights at this hotel in the Manor Suite. We found it had a Boujee Boutique vibe and was perfect for that "getaway" vibe. Breakfast was included, and we could eat from the buffet and/or order two dishes from the menu. Everything was delicious. We ate in the main restaurant one night for dinner and enjoyed that also. But we frequented the rooftop bar/pool area at night quite often. 😅 The bartender was very nice and social. The drinks were fancy and tasted nice. The "bar food" was posh and delicious! The area the hotel is located is very safe to walk around. It's actually the more upscale area of Chiang Mai central. Loads of locals and expats live in the area, so there's plenty of reasonably priced places to eat, drink, and use good cafe wifi. Needing to work while traveling, we found the size of our suite adequate enough with the powerful wifi included to not need to go out too often... Only for sightseeing, night markets, shopping, etc. We would definitely stay here again if in the area. It's in a great location, great staff, everything you need for a city stay. Oh, and the hotel shuttle pickup from the airport was awesome and I would definitely recommend it.

The hotel has a great location in the Nimman area - conveniently within walking distance of plenty of restaurants and the One Nimman mall. All of the staff were amazing; extremely kind and attentive. The room itself was relatively standard, no complaints.