Countryside Suites Kansas City Independence I-70E Sports Complex Hotel
About this motel
Located in Independence, this lovely motel for £38 per night is a fantastic choice for your next break. Adventure motel with seasonal outdoor pool connected to a shopping center in Independence A restaurant, a coffee shop/cafe, and self parking are available at this motel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and concierge services are onsite. Countryside Suites Kansas City Independence I-70E Sports Complex Hotel offers 80 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Independence motel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested. Recreational amenities at the motel include a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Garden
Map of Independence, MO
Reviews
2.6/5.0
Average(54 Reviews)
1.0
Carpet in room was soaking wet from tub leaking, No Hot water in shower, microwave ran non- stop or left open with the light shining, seen a roach packed up and went to get refund ear only in room 1hr, hotel owner refused to give refund, so gave me room and 2nd room had zero microwave and zero fridge!! Was told room was not required to have either in it!!WILL NOT RETURN TO THIS HOTEL!
1.0
Quality of room was poor, 2 out of 4 lights in the bathroom were out, odor in the room, paint chipping / water marks on walls, bed didn’t have enough pillows, website said it was pet friendly and then front desk said they weren’t.
4.0
Check in staff was helpful. No toilet paper in the bathroom. No hot water for a shower and pubic hairs in the tub. Won’t be going there again!
6.0
for the price was ok, they need heat in the hallways, you could see your breath.
1.0
I travel a lot. This hotel was a special kind of garbage. In December it is cold outside. I booked this hotel because it says it has a 24 hr front desk. There is a piece of paper taped to the front door with a phone number on it. You call and a guy comes down the steps in his pajamas and tells you to go around to the boarded up side door accessed through the landscaping in the dark. Before allowing entrance to the hotel (outside in the cold!) you must verbally agree to a $100 deposit. Once inside he demands that it be cash. I say I don't carry that much cash. He motions to a cash machine behind me. So strange.....Every other hotel takes a credit card. The room seems clean on the surface. But permanent stains adorn almost all the surfaces - counter tops, bath tubs, carpets, walls, etc. The in room furnace is loud and walls are thin. In the morning (830 am!!) I step outside the lobby to my car before returning to the front desk to check out as there was no one there. I had the room key on the counter. The FRONT double glass doors of the hotel LOCK you out in the cold with no permanent attendant at the desk!!! After waiting and knocking repeatedly staff come & doors are opened. When I'm shocked that the main entry doors are locked in the daytime they reply that there are - and I quote - "so many homeless people that will steal the things out of your room" so they lock the doors. The Hotels.com description says it's pet friendly. It is not. No breakfast.
1.0
First, They didn't have our reservation - but gave us the last two rooms ( or so they said). No towels in one room , Tv didn't work but they did fix it , bathroom dirty - I'm guessing it hasn't been cleaned. The good thing was the manager fixed all our problems promptly - but the property needs help
3.0
Check in was easy and staff was very friendly and nice. You do have a $100 deposit which I recommend paying in cash so you get it as soon as you check out. Room was clean with no issues. Close to many restaurants and things. Easy to find and easy on/off the highway.
4.0
No amenities whatsoever. No refrigerator in the room. No microwave, no coffee pot. They don't even have coffee in the lobby.
2.0
The owner lied about my booking and tried to charge me more, even though I pulled up my booking. Also no guests are allowed other than who rents the room. May be a front because the hotel was almost empty and he didn't seem to mind losing business.
1.0
We came for a 3 night stay for a football game. We had 4 rooms booked on Hotel.com but when we came to check in we were told the computer system was down so they gave us a room. The second room booked in my group didn’t get to the motel till 3am and they were told they could not find their reservation even after showing them the hotel.com confirmation so my friends left and went to another motel. My family had 2 rooms reserved and had a confirmation and they had no record of them either! When my family came in town they made a new reservation for them and they stayed. The beds were comfortable and the heat and a/c worked fine in our rooms! The photos on the website for this motel is not correct being it shows rooms with kitchenettes and our room had no microwave,fridge or coffee maker or hair dryer! The location to the stadium was convenient!
5.0
great place to stay
1.0
Crack heads were hanging out outside. We got our room keys and the room was filthy beds not made. Food everywhere. It took them 2 hours to get us new room keys. When we got into our new room the TV did not work. The bathroom mirror was ripped off of the wall. The safe looked like someone tried to take a blow torch to it
1.0
Honestly, this was a last minute choice cause it was cheap. The staff gave us a room that wasn’t cleaned yet and then later in the day almost got into a fight with one of the guests. No hot water for the showers, the ac isn’t that good sometimes it smells really bad. Only decent thing about this place is the bed and pillows. I just wish I could take a hot shower.
1.0
My son got sick while staying there, the air quality was AWFUL in the room and it was hard to breathe. He had to miss more school because of his fever and just had no energy.
1.0
The entire hotel smelled terrible, a mix of smoke, mold, and chemicals, if i were to guess. Bathroom was filthy. Sheets were clean, and bed was ok. Had terrible getting the tv remote to work. The outside doors require a room key to unlock, but the latch was broken, so you could just pull it open anyways. I don't know if they offered a breakfast, but there's no way I'd touch any food prepared here.
2.0
Rooms could probably be updated but beds were comfortable and the man at the desk was very nice
2.0
We booked a nonsmoking room. The room reeked of smoke. We talked to front reception, the only thing they did was give us a scented spray say that there is nothing they can do. And the hallway leading up to our roomed smelled of musty
1.0
They check in was horrible, they gave me a room that had someone already in there and we walked into a room with a naked person. Then the receptionist asked me, “why are they in your room, If that room is yours”. They finally gave me another room which had cockroaches, the bathroom broken, just over all bad experience, I asked for my refund as obviously I didn’t stay for the two nights, I originally had booked, and the hotel denied it. If I could rate this negative numbers I would. DO NOT STAY HERE. Not worth the time and money, and hotel is filthy. Might be better off sleeping on your car.
1.0
Where do we start killing cockroachs in the room and in the bed. Gross that is just not goid service and yes wedid tell the front desk about tbem and wastold they are in e ery room. Are you kidding me. And thefree breakfast no thank you that was just nasty and gross. Do not stay at this establishment they do not care about tbe hotel or the customers, that is very clear. We will never stay here again.
3.0
Nice friendly staff
5.0
It seemed to be under new management but the rooms were clean. The staff were friendly. It was a pleasant stay and quiet.
2.0
Basic room. Basic comfort. Easy to find off the interstate. Standard hotel room
1.0
Nasty nasty motel and room
3.0
We arrived late after a concert. When we got to our room, there were no towels. We called the front desk numerous times to ask No one answered. We went to bed. Called in the morning numerous times, no answer. Went out to find someone to ask for towels, found an employee who didn't speak English and did not help. Was offered towels at checkout. Too late.
2.0
They do not have breakfast and the pool is closed due to covid. They do not have extra pillows. Bed are extremely hard. Room was dirty when we checked. The door got stuck every time you closed it so it was hard to open from inside the room.
2.0
Our one night stay was was OK considering the $68 rate. There was no chair in the room despite the room having a desk, go figure? The bathroom floor was not cleaned, hair was on the floor. The carpet needed vacuuming. The room had a bed and shower.
1.0
I booked my room at the Countryside Suites through Hotels.com for the weekend of the Ed Sheeran concert at Arrowhead. I booked a single king sized bed room. The pictures on the Hotels.com app didn't make the rooms look great but they didn't look terrible either. We arrived well after the 3:00pm check in time, around 4:30pm and were given room 220. After going to my room to find that it was a single full sized bed, maybe a small queen size, I immediately went back to the front desk to get it corrected and was told that a room was not immediately available and to come back after 6 to get the room that I booked, the front desk said they'd give me the best room they had. But based on the condition of the original room, stained carpet, someone else's hair in the shower, lights not working properly, toilet running constantly, sink not draining, weird smell mixed with cigarettes and to pile on that, the pool was covered up, in the beginning of August. We were so disappointed at the original room we decided to throw our bags back in the car and we were going to leave after our Uber ride back to the hotel, we looked in the room to check to make sure nothing was left behind and handed the key card back to the front desk where I told them about our "stay" and that we'd rather drive nearly 4 hours back home than to stay in their hotel whereupon I would contact Hotels.com to get a refund. After a chat with them, their only offer to make it right was a $25 voucher toward future services👎
1.0
The room appeared to be clean the sheets we examined for bed bugs that was ok. But, the had white stains on the chair yuck. The toilet was clogged as soon as we entered the room and as we was leaving we say a roach. Yuck. There was no fridge and no microwave. The outside appearance is AWFUL screams roach infested. They need to remodel it sooooo bad. I was trying to add a photo of the roach but it didn't let me.
2.0
no chair for desk, no extra roll of toilet paper, office not open when we arrived (5:30 p.m.)
1.0
Hour to check in after arriving to a locked facility with sign on door to call a number that noone would answer. Several other people sitting in cars also trying to figure out what to do. Finally get someone on phone had to wait longer till they gotthry opened the doors. Then had to wait while they checked everyone in. Get to the room and it was absolutely disgusting. Bathroom was gross, linens were filthy, pillows stank, floor was loaded with dirt, bed was worse than anything I had tried to sleep on at any other hotel in the country. Do Not Stay Here! Not even if they give you a free room.
1.0
The hotel was closed and condemned. Why did Expedia allow a reservation at a hotel that was not even open for business?
4.0
Was very convenient place to stay after chiefs game. Check in person was helpful
1.0
First room we received had cockroaches all over, only half the lights worked
The second room the replacement room was cleaner no roaches to freak out on
Tv worked for a awhile but then the remote battery died
2.5
Hotel needs to be bulldozed in. The rooms are not up to date. The air conditioner caseing fell off the unit. The had no soda machines or did not even offer a continental breakfast. Really geto.
1.0
At check in they told me that my business hadn’t been charged via the app so I would have to redo everything. Finally got to the rooms only to find they were both king sized beds which wasn’t what We wanted. Then the AC didn’t work. Got switched to different rooms and all seemed to be fine until the next morning the roof in the bathroom started to leak. This happened ever morning. Lastly lady walking down the halls asking people for money almost daily. Definitely won’t stay again
2.0
Do not recommend staying here. Rude, unwelcoming staff and horrible smell. Rooms not clean. Extremely sketchy
1.0
i was there 5 minutes before i was sexually harassed by some guys just hanging out in the hall, offered drugs, solicited for sex/drugs, and this website doesnt seem to think thats reason enough to grant me my 103 refund. the hallway smelled like bedbug infestation and i couldnt attempt to stay in that room even if my life depended on it. didnt help that the front desk guy went on a rant about how HE didnt even feel safe, that he had been given death threats from residents of the hotel. and its too much for me to ask for my money back? after being assaulted in the hallway leading to my room i opened the door, said NAH, closed the door and went to the front desk where he did not try to help me at all with my refund, the confirmation number hotels.com gave me wasnt found in their system. The room shown to me online was a king non smoking when i checked in i was given a double bed, smoking. what the actual F***??
1.0
Check in was good but that was it. Suppose to have a queen bed. Ended up with a full size bed. Only 1 light stand worked. Only 2 plug in works out of 6. And seen bugs on the room. Saftey door latch was broken. Only dead bolt worked. Had to brace door with 2 chairs for peace of mind. Over all a 2 out of ten. I've stayed in other motels for half the price and and was ten times better in price and quality.
1.0
We left. The room was awful, smelled like smoke, did not feel clean
1.0
It was absolutely worst hotel stay! They put us in a room with no lights at all! Broken glass all over the bathroom! The second room was disgusting. Definitely wear shoes! We could smell weed very strong! Definitely not a safe environment. The pool was completely green! The staff there was rude! Especially when asked for a different room. Like she was acting annoyed! We were also refused a refund! Save your mo ey go somewhere else!
FAQs
How much does this motel cost compared to others in Independence?
The average price for a rental in Independence is £113 per night. This rental is £75 less expensive than the average.
Is parking included with this motel?
Parking is not specified as an available amenity at Countryside Suites Kansas City Independence I-70E Sports Complex Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
Yes, a swimming pool is available for use at Countryside Suites Kansas City Independence I-70E Sports Complex Hotel. Enjoy the water!
Is Countryside Suites Kansas City Independence I-70E Sports Complex Hotel pet friendly?
Unfortunately, this motel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Countryside Suites Kansas City Independence I-70E Sports Complex Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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