Comfort Suites Airport
About this hotel
Situated in Boise, this charming hotel for £52 per night is a great option for your next break. Situated within 4.3 km of ExtraMile Arena and 4 km of Morrison Center for the Performing Arts, Comfort Suites Airport features rooms in Boise. With free WiFi, this 3-star hotel offers free shuttle service and a 24-hour front desk.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Boise, ID
Reviews
3.7/5.0
Good(444 Reviews)
100% verified reviews
2.0
I have stayed previously at this hotel and given much better ratings. This Hotel is clean and rooms are spacious with good amenities. Breakfast is acceptable with multiple options, juice, and strong coffee.
The stay was ruined when I was belittled in the lobby by the general manager Gina, in front of another hotel employee and possibly other hotel guests. Her voice, tone, and gestures were very confrontational and condescending. I cannot recall ever being treated so poorly by a hotel's staff. Usually, hotels' staff go out of their way to make guests feel welcome. Good customer service is typically a corporate priority. Gina would not let me explain about the honest mistake I had made while making the reservation, and which I had tried to remedy earlier and immediately with Booking,com. She then stated she was paid to uphold the policies of her employer and would not help me in any way. (I will continue to pursue this matter with Booking.com and the hotel owners, if possible.) I will not be returning to this hotel as I was made to feel unwelcome, and the hotel obviously does not want my business.
6.0
It was okay but the waffle station was awful. It was a mess and people were waiting for people to make 2-3 waffles each
When I used the bathroom once, it flushed.After that it would not flush again. Water had been shut off. The TV also did not work correctly. Stations did not match guide and could not access local stations.
2.0
The carpet looked as though teenagers just had a rave. There was moldy paint peeling of thr wall in the shower. There was dust on all the furnishings. The matress was straight out of the 70's, springs hurt.
Everything! The best thing about the stay was the receptionist. She was spot on ! Very helpful young lady.
10.0
The staff was absolutely amazing
3.0
Location was great!
Sofa and carpet were very dirty!
7.0
good value for money hotel ideal for families with the indoor pool
the staff weren't very customer friendly in general
3.0
Not much
Cleaning service was once every third day — garbage cans not emptied, no clean towels or linens service, no vacuuming of the room, desk staff unfriendly
5.0
Decent location. Bed was good. Room clean. Breakfast Ok.
Tons of deferred maintenance. Place could be 6 to 7/10 with painting touch up, tile replacement, elevator service, working ice machine, carpet cleaning, etc. Not worth the price and below average for a Choice Hotels property.
5.0
Mmmm, not too sure, maybe breakfast and coffee in the room. Behind it was a pasture and some cows which was sort of cool…
was about a 4 mile walk to downtown where we ate. can’t remember too much about this place but think it was just ok.
10.0
Staff very friendly
Everything was great, no dislikes at all
9.0
The location
3.0
Nothing. Would not stay or recommend. Disappointed.
Conditions of facility worn and outdated. Help often not at desk at check in. Though bkf choices OK none of the food was warm.
1.0
Nothing..they charged my credit card but said I didn't have a reservation..refused to talk to my credit card comt about a refund ..and left me homeless in another state because there were no rooms available for 100 miles.
see above
7.0
as always it’s a great place to stay and we love that it’s like home away from home! staff is EXCEPTIONAL!
our next door neighbors were quite noisy :(
6.0
The breakfast was great and the gal who made the breakfast was awesome
We were towing a trailer. We were on our way back from Montana to Oregon. It was late and we had my mother inlaw who is in a trailer with us. The time was already almost midnight and the man who checked us in wasn't very nice. Also we asked him if we could park the truck with the trailer on the property. He rudely said that we couldn't because he was still expecting 8 more guests for the night. My husband and I counted 22 empty parking spots. We will not be staying at this location again.
5.0
The property was nice and clean in the lobby
there was mold on the top of our shower. There was old pop, bottle and junk underneath the bed. The clerk that checked is in overcharged me three times and my son one extra time he did a reversal, but that held up my money for the weekend.
1.0
Nothing
Horrible front desk staff, service.
Staff unprofessional
10.0
We loved the spaciousness, the layout, the comfort, and cleanliness of the room, especially for the price! It was so nice! And the breakfast was wonderful! The nighttime desk staff was so kind and welcoming (I didn't catch his name but I remember that he was in a wheelchair). Very enjoyable experience, we will stay here again next time we're in the area!
8.0
Breakfast was great, location was good for us, our room was terrific and we enjoyed having the jacuzzi in our room. The pool and spa were a plus.
Sometimes staff was a bit slow in responding at the front desk and catered more to the sports team than our needs for our group to have our rooms close together, but, I should have requested that before we got there.
8.0
Missed breakfast clean friendly staff beds good
If all third parties like yourselves would communicate what we needed at each hotel not one of them did all hotels we stayed at 4 in all all said the same thing why ask us what we want and need you don’t tell the hotels my handicapped had to sleep on the floor she couldn’t get in bed and the toilet was so low I had to help her on and off I had never seen one so low we will call hotels first so we get what we need
4.0
The staff is super friendly and very helpful!!
It's an older building that needs updating. Our toilet was like a rocking horse although they did try to fix it. Elevator is scary...people are super nice though
5.0
Great location near the airport
Furniture was showing considerable wear.
1.0
I did not stay due to unstated policy of if you live within a certain. umber of miles, you cannot rent a room there. I’m an older business professional looking to crash for the night for an early start at work the next day.
Rude customer service who put me on hold while he attended a phone which came in after I arrived. Shouldn’t the customer who is physically there be taken care of first?
4.0
As one of the more expensive Boise airport hotels I was dissatisfied with room, furniture was shabby, bathroom showed signs of deferred maintenance
Breakfast was very standard American motel fair - high fat and carb, few healthy options
9.0
close to the airport and freeway
staff rude front deck
FAQs
How much does this hotel cost compared to others in Boise?
The average price for a rental in Boise is £98 per night. This rental is £46 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Suites Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Suites Airport. Enjoy the water!
Is Comfort Suites Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Airport?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.