Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel
About this hotel
Situated in Playa del Carmen, this lovely hotel for R 2,115 per night is a fantastic choice for your next break. Located in Playa del Carmen, Holiday Inn Express & Suites - Playa del Carmen has an outdoor swimming pool, fitness centre and free WiFi.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Playa del Carmen
Reviews
4.3/5.0
Excellent(1,346 Reviews)
100% verified reviews
8.0
Clean and spacious rooms. The hotel had an amazing location and great facilities.
No smart TV in the room in 2024 is definitely disappointing. And the airconditioning was old, outdated and very noisy unfortunately.
10.0
Dentro de lo que mas destaco es la Ubicación, la calides del personal, las instalaciones y detalles como el agua caliente/cafe/te las 24 horas, crema en el baño, marcan la diferencia.
.
7.0
Ubicación
El baño no estaba limpio al 100%
10.0
La ubicación las instalaciones y el personal súper atento.
9.0
The beds are comfortable. The rooms are big the location was absolutely perfect.
Could easily hear the noise from the hallways
9.0
De locatie dicht bij 5th Avenue, goede wifi, heerlijke douche, top zwembad
Niets
10.0
La cercanía y lo limpio que es el hotel.
8.0
Bra läge och pool.
pga Covid serveras frukosten över disk..först får man ta nummerlapp och invänta sin tur.. maten var helt okej men inte tillräckligt varmt,
6.0
Close to restaurants and other activities.
Not sure about breakfast, both my wife and I had diarrhea an hour after breakfast. Room was not very clean. Would not stay more than a night. We live in the Yucatan and have been to Playa del Carmen for 12 years.
10.0
Me encanto el buffet de desayuno
Estuve un piso bajo la piscina y de noche se escuchaba el sonido del agua cayendo.
9.0
La ubicación, muy cerca de playa y 5ta avenida. La habitación super amplia con buenos colchones y frigobar.
No podíamos abrir el ventanal de ma habitación y estaba muy húmedo
9.0
The location is excellent and very close to the 5th avenue, the supermarket and many good restaurants.
The toilet didn't flush consistently. Although our room was cleaned, they didn't restock some of our amenities like toilet paper and the coffee supplies.
7.0
La limpieza y la tranquilidad
El desayuno es pésimo
7.0
La ubicación es muy buena, se puede ir caminando a la playa.
El desayuno es realmente malo para ser un hotel de esta cadena. Apenas tiene opciones, y había que avisar continuamente al personal de que algo se había terminado para que lo repusieran.
7.0
Excellente situation.
Petit déjeuner moyen.
8.0
buen desayuno
el aire acondicionado, fallo
6.0
The location is the best part
The facility is old and simple
8.0
The breakfast was a nice variety. The room was comfortable and matched expectations. It is walkable to lots of restaurants, currency exchange. The front desk staff was helpful when asked questions and helped arrange taxis.
Breakfast staff fishing for reviews.
10.0
The beds, the staff, the cleanliness
The pool :) and that has bathrooms and the showers closer to it.
9.0
Great location, one block from 5ta Avenida, and short drive to parks such as Xcaret. Nice breakfast. Staff really nice and helpful. Our room was not the best at the beginning, we explain the issue and quickly they change us to a new room. Really happy with the place, fully recommend it. Tours info & booking in lobby, really helpful advice. Nice restaurants infront
Little parking space in basement, have other external parking that solve the need. But when arriving when basement is full, you have to walk into lobby or use a doorbell to request access, and a staff member walk to the external parking to open it. Not a big deal but makes parking little complex at times.
9.0
Nice breakfast, excellent location.
No comments
7.0
Clean environment.
There is no openable window even if there are lots of moisture. We could not stay in std room(can not open window) due to bed smell. You should build your windows like a Holiday Inn Niagara Hotel(Canada)
8.0
The location and the cleaning.
The breakfast, it can have a gluten free option.
7.0
Confortable in 75 %
The rooms in the first flor has a lot of humedity
9.0
Huge spacious room, very clean - with all the usual amenities one expects at Holiday Inn Express. Location is great for access to the main shopping street or the beach - everything is within 5-10 minute walk. You can enjoy the nightlife and walk back to the room without needing a taxi. Lots of restaurants and Oxxo / 7-11s nearby.
7.0
Parking so small. You have to leave car on another parking side. It was raining hard and everybody got wet and suitcases too
1.0
After booking a room with a King size bed,the hotel gave me a room with a double bed on the ground floor with a window facing a concrete wall ,the window can't open so the room has no natural ventilation.The condition of the room and the bathroom is horrible.
7.0
goood location,near beach,close to city centre
no natural light in room,windows only to breakfast area, room was not very clean when we arrived
9.0
The breakfast was very good Lots of variety. Staff was excellent
Room was cleaned on the days I wanted and cleaned well. On the days I didn’t want it cleaned I asked the housekeeper for what ever I need and she was great. Also liked the roof top pool, hot during the day but nice to sit up there at night and cool off and visit
9.0
Great location. Excellent mattress!
The mini bar in the room wasn’t working.
7.0
location was great and breakfast was good to start your day. rooftop pool was entertaining for the kids and adults.
We had three room and one of the rooms, in of of the rooms, the shower celling was falling apart and in fact some of it fell on our head while showering. the second room had a leak from the celling by the seating area.
4.0
The stuff was great! really helpful and kind.
The hotel is super close to the 5th Avenue which is the busiest street in Playa del Carmen.
The room was super unclean, lots of ants on the bed, in the bathroom, basically everywhere.
We asked the stuff to take care of it but it didn’t happen.
The cleaner came each day and just remake our bed instead of replacing sheets, and didn’t even mopped the floor.
9.0
The hotel is situated very close to the 5th avenue and close to the beach - a perfect location. Even though it's close to all the action, it's very quiet in the evening so you can sleep. The staff is very friendly and helpful. You can use hotel towels for both the pool and the beach.
The breakfast could be a bit more varied.
FAQs
How much does this hotel cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is R 2,144 per night. This rental is R 29 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites - Playa del Carmen, an IHG Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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