Grand Mercure Agra - An Accor Brand

About this hotel

Situated in Agra, this lovely hotel for R 331 per night is a fantastic choice for your next break. Offering free WiFi, Grand Mercure Agra is situated in the Taj Ganj district in Agra 1.9 km from The Taj Mahal.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Agra

Nearby attractions

Tour Guide TAJ MAHAL (Agra)

0.64 miles

Grand Mercure Agra - An Accor Brand

4.1

Excellent(270 Reviews)

Hotel in Agra

5-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Agra

Nearby attractions

Tour Guide TAJ MAHAL (Agra)

0.64 miles

Reviews

4.1/5.0

Excellent(270 Reviews)

100% verified reviews

10.0

Apr 2024

Great value for money and rooms are really comfy! Taj view is a plus plus plus!

View of the Taj Mahal was the key! Room was even better than expected. Clean, well maintained, great decor. It was really close to the Taj Mahal and that allowed me to have ample time to come back to the hotel for breakfast after the sunrise tour, and check out before heading out to the Agra Fort.

The reception was a mess and the staff looks flustered. The common spaces (corridor, upper floors) smells musty and could be maintained better.

10.0

Apr 2024

I like your hotel

Great service, nice hotel and so clean Hotel location in the city and and go anywhere easy

Nothing all is the best for me

9.0

Apr 2024

Overall the stay in the hotel was good including the food. Even the location was idle for our travel

Rooms were clean and even the food in the restaurant was good.

Changing two lifts to reach the room

8.0

Apr 2024

Boa estadia com facilidade de locomoção.

Tudo a contento.

9.0

Apr 2024

Wonderful hotel in a great location

The hotel is clean and wonderfully maintained. Our room was comfortable and the food selection at breakfast and dinner was excellent. The staff were friendly, helpful and attentive. They helped us organise a tour of the Taj Mahal and our transport to the train station (plus generally being happy to help with any questions we had about sightseeing etc.). The new Agra Metro is directly outside the hotel and is a great way to access the Taj Mahal and Agra Fort without having to deal with traffic (also very easy to use).

Our stay was really great, but our only comment here would be that at times during the breakfast/dinner service the staff were perhaps too attentive (e.g. multiple people asking the same question, coming over very frequently when trying to eat).

10.0

Apr 2024

Brilliant stay, great breakfast!

The room was clean, spacious and designed well. Bed was very comfortable and we enjoyed our stay. The partial view of the Taj was an added bonus. The breakfast that was included was amazing and had a huge variety of choices. Staff were couteous and lovely too. Highly recommend!

8.0

Feb 2024

Very good and enjoyable stay.

Very clean. Excellent staff. Excellent food.

Few episodes of power cuts and issues with Air con.

5.0

Oct 2023

Wish we stayed somewhere else

Breakfast was nice, particularly the guy making fresh dosas

Staff were incredibly pushy and in your face looking for tips - until you actually need them to help, at which point they quickly found excuses to go find other guests to annoy. The gym/fitness centre was terrible, most machines were broken and random staff members would just stand there and watch you working out - very uncomfortable! The lights in the room are all controlled by one switch - if you want to go to the bathroom at night you either have to go in full dark or have all the lights in the room turned on full. Location is on a big noisy road.

10.0

Oct 2023

We could see the Taj Mahal from our window

The location of the hotel was very good, we went to the Taj Mahal walking. The breakfast was excellent; lots of options for everyone. Our room was comfortable and spacious. We had a view of the city and could see the Taj Mahal from our window, and added bonus. The hotel pool on the rooftop is great. The rooftop restaurant has good options at reasonable prices.

Our hot water kettle in our room was broken, so I explained that and ordered a coffee. The hotel wanted to charge me around the equivalent of $6 for it, not taking into account the situation. I thought that was inhospitable. I don't think the buffet restaurant is well managed. I'm not sure what the solution is, but breakfast was a madhouse, and the one time we had dinner there, we felt we were being rushed to eat and leave so our table could be used. People don't want to eat and run when they are on vacation, they want to relax. In my opinion, paying for the dinner buffet is not worth the headache or the price.

9.0

May 2023

Superb

Nice experience

5.0

May 2023

a good one.

it was clean

staff was exhausted as they had weddings day in and out so we’re unable to attend guests with a smile.It showed on their faces.They should not over utilise their staff

10.0

Apr 2023

Hotel room was clean and comfortable.

Staff was really good and helpful. Property was very clean and in good condition.

10.0

Apr 2023

It was a delight staying in Crystal Sarovar

Excellent, excellent, excellent!

That I did not stay longer

9.0

Apr 2023

Superb

no bar open in day on roof top

9.0

Mar 2023

Superb

Room confortable and clean. Staff very nice and helpfull. They kept us the luggage and we were able to use the facilities of the hotel after check out. They also helped us to arrange a taxi that inclusive waited with us until the bus arrived.

Nothing negative to appoint

8.0

Mar 2023

great, clean hotel with European 4 star standards

good location close to Taj Mahal, cleanness, rooftop bar and the very nice concierge who has organized our day and trip and made our trip very pleasant- would happily return

- noise in the room, our suite room was located just under the swimming pool, so from 8am-6pm the room is noisy from the pool cleaning engine - way too many staff members going around you wanting to get a tip for not necessary services, that is overwhelming

9.0

Mar 2023

excellent stay

very clean

all well

8.0

Jan 2023

It was good but breakfast charges was very high.

Breakfast amount was charged way too high as mentioned in the booking.com Also the items kept in the room was not mentioned as it is chargeable.

6.0

Jan 2023

Expensive for what it offers

Very good service while staying there. The food was nice too.

The hotel doesn’t seem to have been kept up properly. The bathrooms smell quite badly, and if you leave the door open, the whole room smells too. You can see the carpets are old and look quite dirty. Also, the good customer service stops once you leave the hotel. We forgot a bag there in the chaos of leaving and it was extremely difficult to get any sort of information or assistance from them.

5.0

Jan 2023

Good but Not recommend for leisure stay

Location and room size, bathroom condition.

Check in process was terrible. Bed mattresses has shrinkage over 40-50%, difficult to breathe while sleeping. Restaurant staff is attentive towards special category of guests only, not towards all. No resolution of issue on spot. This much space is not enough to explain the issues. Mailed to GM of the hotel. Hope will get response accordingly. Suggestions for other : Do check twice if you have other options.

8.0

Jan 2023

it was a pleasant stay close to Taj Mahal, nothing major to complain about

It helped us accommodate 3adults and 1 kid in single room. The room was ready when we reached with all requirements we had specified. clean and neat hotel.

The property seems a little old and a little more maintenance would do. for example, the fittings were rusted, one of the paintings from our room was torn.

7.0

Jan 2023

Good hotel in Agra

Good bed and decent breakfast, personel dedicated

9.0

Jan 2023

Great stay

Room is great and breakfast is great!

I chose the hotel because it claims that we can see the Taj mahal view - but actually it is not that obvious, there are building and constructions around so, the view is not that as beautiful as it shows on the hotel's pictures.

1.0

Dec 2022

disgracefully bad, the worst hotel I’ve ever stayed in

absolutely nothing - to anyone reading this, please avoid this hotel at all costs

where to start? - we were initially put into a room below the bar, which was so loud we couldn’t sleep - we were then moved to a room which was even louder from the bars opposite; our glass of water on the bedside table was shaking from the bass - we were finally put into a room where we could still hear music, but it was the best of 3 bad options - our key didn’t work for any of these 3 rooms, despite numerous trips to the front desk - check in was a mess, we queued for 15 minutes before being rudely spoken to by front desk - all of the rooms smelt strongly of cigarette smoke, so did all of our clothes after spending one night there - the bins weren’t emptied from the guests before - we were promised we could change currency at the front desk in the morning… of course come morning, we were told by somebody else we couldn’t - breakfast was average to poor, both the food and service

8.0

Dec 2022

pleasant stay!

comfortable rooms, clean and comfortable bed! generous breakfast buffet !

5.0

Dec 2022

Welcoming staff but a very tired and damp room, the photos do not reflect the reality of the hotel.

Staff were lovely

The room was very tired and extremely damp (mould smelling). The bedsheets felt damp when we returned home and it didn’t feel healthy to stay in a damp room.

9.0

Nov 2022

Recommended to all. Stunning views of Taj Mahal from the Rooftop pool.

Very modern & clean hotel with fast efficient service. Thank you to Heena on reception for sorting room & Suchan for looking at AC issue & management (Hemant & others) in giving a great service as required. Priya is a huge smiley asset in the restaurant 😃& Badal was so helpful. Have recommended to our tour operator. Thank you.

2.0

Nov 2022

Avaoid this hotel if you can

travel desk was helpful.

amateur staff, leaking bathroom, break fast was not included thanks to booking.com.View from room ( 118) was dirty and unpleasant. overall a bad experience. I will never stay in a Sarovar again ever.

FAQs

How much does this hotel cost compared to others in Agra?

The average price for a rental in Agra is R 745 per night. This rental is R 414 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Grand Mercure Agra - An Accor Brand. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Mercure Agra - An Accor Brand. Enjoy the water!

Is Grand Mercure Agra - An Accor Brand pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Mercure Agra - An Accor Brand?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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Grand Mercure Agra - An Accor Brand

About this hotel

Amenities

Map of Agra

Nearby attractions

Grand Mercure Agra - An Accor Brand

Hotel in Agra

Reasons to book

About this hotel

Amenities

Map of Agra

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Agra?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Mercure Agra - An Accor Brand pet friendly?

What amenities are available at Grand Mercure Agra - An Accor Brand?

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