The Portman Ritz-Carlton Shanghai
About this hotel
Situated in Shanghai, this lovely hotel for R 1,930 per night is a fantastic option for your next vacation. The Portman Ritz-Carlton, Shanghai is located along the bustling West Nanjing Road, thus provides easy access to numerous shopping and entertainment options, as well as cultural attractions.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Shanghai
Reviews
4.2/5.0
Excellent(274 Reviews)
100% verified reviews
7.0
location
lack of restaurant
10.0
员工素质总体很棒
卫生间的硬件设施要完善,还有电视机时好时坏
8.0
welcoming service
good location
comfy room
-special approach of room assistant with handwritten messages and small gifts
there was a day when the bathtub did not look like cleaned with some stains left, which looked like blood.
after sharing this next day they made sure it was clean.
9.0
Friendly staff and good hotel amenities
Location was a bit further from the Bund
9.0
The location of this upscale hotel is excellent. Close to metro stations and a short taxi ride from Shanghai Railway Station and with good transport links to the airport - metro, Maglev and taxi are all viable and economic options. The reception and check-in process was smooth and professional and was followed by courteous guidance to the room. The room itself was scrupulously clean and welcoming. I was pleased to see that shampoo, conditioner and shower gel was offered in dispensers, not those silly and wasteful tiny bottles. After a restful night's sleep breakfast awaited. The ground/first floor offered a dazzling array of dishes to suit the everyone from the health concious to those who enjoy a hearty egg and bacon feast.
The food was fresh and and regularly refreshed. You eat as much as you like and, the service was attentive and courteous. The breakfast is at a reasonable price, especially when included in the room price for two people - worth having!
Not much to report on the negative side. I suppose the price of the stay was a little higher than I would have liked. The experience was great, but I have stayed in less expensive hotels that offer equally good service. I also think that the bar and restaurant were over priced. If memory serves, a plate of lamb chops, couscous and a glass of wine came to about 400RMB and a cup of latte coffee was about 80RMB. The quality was good, but better and more affordable options aboud in Shanghai. (message to the managment - your restaurant wouldn't be empty in the evening if you offered a wider menu and competed with the local restaurants)
3.0
The lobby is nice. Staff is so friendly and helpful.
The facility is so old. Room is old and dusty. TV is blurry.
8.0
Very good
9.0
The staff
The shower window is not sealed well, water leaks out
5.0
Shower walls not cleaned properly, dirty and grimy
Facility dated and poorly maintained. Buffet breakfast not just catering to hotel guests, but open to public at reduced rates, buffet not properly replenished close to 10.30 and removed promptly, creating a chaos for both guests and staff in terms of wastage and lack of amenity.
6.0
Location
Carpets, bed and furniture very old
9.0
Excellent location, same metro line to both airports, bed, breakfast. Nice old-style fast elevators.
The most annoying thing is the green flashlight all night from the fire detector. Any light there shall not be in visible range.
10.0
the hospitality of staff especially Carson Zheng , the staff serving us at the breakfast buffet.
no
8.0
Location for business. the team were kind to extend my check out time beyond regular times.
language was an issue and it was a bit hard to communicate. Yet its a general challenge across country and the team were friendly. It was hard to find the concierge at his deck, and i had to sort out things myself and asked for help from other team members who were welcoming guests in the corridors. also, last day of my stay i struggled to use the freeWifi in my room but not sure if its my iphone, hotel Wifi or something else. i didnt call for help given the mentioned language challenge and it will take time to explain my simple issue
7.0
Location is great
The rooms are nothing special, they should renovate a little.
10.0
superb hospitality, staff couldn’t be any more helpful, excellent breakfast - I’ve rebooked for later this month! excellent gym!
check in took longer than usual but the world in which we live
9.0
Location was superb, the room with stunning views and very comfy. Staff was very friendly and personalized attention.
A bit of harassment to do Covid tests when I was aware of doing them and already proved I had done. Facilities not open (due to Covid).
FAQs
How much does this hotel cost compared to others in Shanghai?
The average price for a rental in Shanghai is R 1,090 per night. This rental is R 840 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Portman Ritz-Carlton Shanghai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Portman Ritz-Carlton Shanghai. Enjoy the water!
Is The Portman Ritz-Carlton Shanghai pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Portman Ritz-Carlton Shanghai?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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