El Andalous Lounge & Spa Hotel
About this hotel
Located in Marrakesh, this charming hotel for R 1,279 per night is a fantastic choice for your next trip. Featuring a spa with hammam and fitness centre, this 4-star hotel is located in the Hivernage residential area. It offers a shaded terrace by the swimming pool in the garden.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Marrakesh
Reviews
3.5/5.0
Average(3,168 Reviews)
100% verified reviews
6.0
Goeie locatie
Oud,niet veel keuze voor ontbijt
1.0
Non, je n’ai pas aimé le établissement car le personnel s’est moqué de moi
Ils m’ont arnaqué et beaucoup de choses étaient sales et la douche ne marchait pas
10.0
Le personnel est toujours au petit soin et disponible. L’hôtel est très bien située, vous avez tout à proximité.
9.0
One of the best hotels in Marrakesh for our summer tour, friendly staff, good room, the only hotel with working wifi, relaxing pool area and hotel overall location
The breakfast was a buffet but with not much choices, that was my only disappointment in the hotel
1.0
the location.
the hotel was dirty smelly bed covers with white liquid on them blocked bathroom not clean sink no towels I got one beds after I paid and booked for 2 so bad
9.0
Swimming Pools
Locality of the hotel
8.0
Staff was friendly. Our bikes were parked just outside the hotel door. The rooms were nice and quiet.
The location of the hotel is great, quite close to the centre (Jemaa el-Fnaa square and Koutoubia Mosquée). Breakfast is good, with a nice selection of food and drinks.
6.0
Schone kamers
We had to wait 2,5 hours for the check in
6.0
Nice hotel, clean and good location also breakfast was good
Hotel is nice Staff in reception very unprofessional had to wait for room for very long time even check is 15.00 hours queues on reception and staff was very poor in dealing with allocation of rooms
6.0
The stuff was helpful
Bad food and really bad internet connection
8.0
I don't understand why I can't tell the pool bar my room to pay up in the end.
Also the spa and the restaurant.
5.0
design and staff are very good
Very poor ftoor during ramadan
8.0
Everything was fine
The cost was a little high for booking single room
10.0
Everything was perfect
The lightings
10.0
Amazing stay food personnel spa pool indeed an amazing experience
6.0
The service was good. People are friendly. Reading previous reviews about internet, our room on the 3rd floor was internet. The rooms were clean.
Breakfast was the same. From the photos, the outdoor area seemed larger than it actually is.
8.0
The location excellent! the outside hotel very nice, the swimming pool beautiful and comfortable. overall I would go again for the outside area. the rooms were old and not too clean. the lady who organises excursions was very kind and helpful.
The receptionist staff were very unwelcoming, the air conditioning in the room didn’t really work. The rooms were very old and not too clean.
7.0
Special thanks to Mrs. Khawla from the front desk. Very helpful, professional service.
Thank you so much for help :).
8.0
it was very friendly
4.0
Situation
Staff is not professionnel
1.0
This is the worst hotel I have stayed in. We faced countless issues however I will only list a few as I will likely reach the word limit for this review.
1. The staff have no manners or people skills at all. The staff just watch you walking past, can't even say hello or good morning- basic people skills.
2. The rooms had stains everywhere and looked worn out. They could really do with a deep clean or renovation. We also located a spider crawling on the bathroom curtain.
3. The walls are extremely thin and we could hear the smallest movements from the neighbouring rooms. It sounded like we could hear furniture being moved in the rooms above us every night.
4. We were requested by staff on two occasions to pay city tax even though we had paid this when checking in. We clearly informed the staff members that we had already paid, however it appeared they did not believe us. Don't the staff keep a record of when payments are made? This was really embarrassing for us, as though the hotel staff were accusing us of trying to avoid making the payment.
5. We also had a similar experience to one of the guests below. When Morocco were playing, we were sent to several locations within the hotel where it was clear the staff were wanting to charge us to watch the game. Why should hotel guests have to make a payment to watch a football match in the bar/restaurant? It seemed like everyone in the hotel just wanted our money.
6. There are no tea/coffee facilities in the rooms. How can a four star hotel in this day and age not provide these facilities. Again is this so we can be charged extortionate rates in the cafe?
7. The hotel charge 100 dirham an hour to use the gym. Probably explains why I didn't see the gym being used on a single occasion during our stay. It is cheaper in many countries to purchase a monthly gym pass.
8. The WiFi is extremely slow in most areas of the hotel, especially the rooms.
1.0
there were nothing good about this hotel
1: they was asking and except only cash
2: in my life I never see people work in hotel with such attitude
3: hotel was so dirty
4: food can not be more then this bad
must see to believe how bad management is there
FAQs
How much does this hotel cost compared to others in Marrakesh?
The average price for a rental in Marrakesh is R 1,460 per night. This rental is R 181 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at El Andalous Lounge & Spa Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at El Andalous Lounge & Spa Hotel. Enjoy the water!
Is El Andalous Lounge & Spa Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at El Andalous Lounge & Spa Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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