Hotel New Otani Tokyo The Main

Hotel New Otani Tokyo The Main Hotel in Shinjuku

About this hotel

Nestled in Shinjuku, this attractive hotel for R 1,145 per night is a fantastic choice for your next vacation. Surrounded by a beautiful 400-year old Japanese garden, Hotel New Otani Tokyo is situated in central Tokyo and offers comfortable accommodation less than a 10-minute walk from 5 subway lines.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Garden

Map of Shinjuku

Nearby attractions

The National Art Center, Tokyo

1.15 miles

Hotel New Otani Tokyo The Main

4.3

Excellent(592 Reviews)

Hotel in Shinjuku

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Garden

Map of Shinjuku

Nearby attractions

The National Art Center, Tokyo

1.15 miles

Reviews

4.3/5.0

Excellent(592 Reviews)

100% verified reviews

10.0

May 2024

ホテルが観光地と感じさせてくれました。

とても綺麗、ロケーションは最高でした。ただ　ニューオータニクラブに入って行ったのにローズガーデンへの入りかたが分からなかった事が残念でした。

少し気になった事は　上司のかたが　私達のいる前で若い子を注意している事が気になりました。服装の事や手順が違っていたと言う事なのはわかりますが、客には見せない方がいいかと思います。サービスが良くなることとは思いますが若い方の事が心配になります。

8.0

May 2024

würden dort wieder übernachten

ausreichend Restaurants, gute Betten, sehr gutes Bad

Kaffee und Kuchen waren sehr teuer

10.0

May 2024

Australians visiting New Otani Hotel

The whole experience was wonderful, making my visit to Tokyo an amazing experience. My family also loved their stay, especially the buffet breakfast, staff hospitality, cleanliness, and grateful to have toiletries available during our stay.

* The bed was slightly too firm. * Would have been great to have self-service laundromat facilities at the hotel for guests to use. * Expensive laundry services.

10.0

May 2024

not enough time to see more of japan

a lovely large room with garden view great city location good facilyties

nothing

8.0

May 2024

pretty good especially the adjacent gardens

except reception which was somehow duplicated for coming early everything was allright

a better english speaking reception knowingly it is not the maternal language

7.0

May 2024

Nice to stay here but too far from shops

Good

Not good location

8.0

May 2024

Empfehlenswert

Sehr sauber. Fantastisches Bad und täglich erneuertes Zubehör (Kosmetik, etc. von guter Qualität). Die Grösse des Hotels, viele Einkaufsmöglichkeiten unter einem Dach.

Zu harte Betten - schlaflose Nächte. Check in nach 24 h ermüdender Reise grundsätzlich ab 15:00 Uhr.

3.0

Apr 2024

Good location but below par customer service

Location

Overall service level was disappointing, the staff seems disconnected and lacks hospitality. Wouldn’t be staying at the hotel again and I’m afraid shall not be recommending to other travellers

8.0

Apr 2024

I think the location of this property is impeccable. Gorgeous waterfall and GARDEN!

Room- It was spacious and overlooked the japanese garden and had a view of mount fuji on clear days. Garden- Oh my god i was transported when I was in the garden and I will visit again simply to experience it again! It was marvelous! Location- Spectacular location away from the crowded neighborhoods and felt safe and was clean and beautiful! Coffee- Very tasty

The enthusiasm in staff was missing and although this is a luxury 5 star hotel, it doesn't show in aspects of interior and the hallways and in the taste of the food. It was a bit dark and you can tell there is a bit wear and tear in the rooms. The bed was a bit hard bit really big. I think there is room for improvement in terms of style and decor and lighting.

9.0

Apr 2024

Very restful

Rooms were well appointed and very quiet, the Japanese garden was beautiful

I would have liked more translation in the room information for things like room service, it may have been there, I probably missed it

9.0

Apr 2024

Besonderer Ort

Einmaliger Park mit Wasserfall. Alle Angestellten überaus freundlich und hilfsbereit. Frühstüch auf der 40. Etage mit Supersicht! Erstaunlich gut organisiert bei den Massen, die da beherbergt werden.

Anstehen fürs Frühstück. Wurde aber immer recht gut gehandelt und es gibt div. Möglichkeiten. Alles recht weitläufig, die Orientierung ist nicht immer einfach

9.0

Apr 2024

Very nice

Beautiful garden. Spacious room with nice view.

Would like complimentary use. Of spa & gym

7.0

Apr 2024

Jardim lindo, o resto nem tanto.

Café da manhã ok, bem padrão. Não era ruim, mas normal. O hotel tinha três restaurantes disponíveis sem custo adicional na minha reserva. Um deles, exclusivo de comida japonesa, estava bem vazio. Os demais, muito cheio, sempre com fila. O hotel é utilizado para eventos, como congressos e casamentos. Nesse sentido, tem várias lojas muito bonitas no andar térreo e no B1. O ponto alto desse hotel é o jardim, que é lindo, tem mais de 400 anos.

Não é segredo atualmente que o cartão Wise funciona mal no Japão. Mas ele funcionou bem nas transações online. Todas as outras três reservas que eu tinha feito com a Booking, eu pude pagar adiantado, em ienes, pela Wise. No New Otani, eles têm uma política de cobrar somente na saída. Eu até solicitei a cobrança prévia, logo após o checkin, porque o valor era significativo e precisava saber se precisaria trocar dinheiro no caso do cartão não ser aceito. Mas não pude ser atendido (e eu falo japonês), devido à política do hotel. No final, no checkout, o cartão Wise não funcionou e tive que usar um outro cartão. Não foi legal isso. O hotel é grande, então tem muitos hóspedes. É sempre muito cheio.

10.0

Jan 2024

Friendly, Clean, and comfortable

When you check in, they escort you to the room and explain everything

9.0

Nov 2023

War mir zu groß

Gute Lage und Ausstattung

Zu groß

10.0

Nov 2023

全てにおいて完璧

スタッフの対応が完璧でした。まずフロント対応のスタッフも英語と日本語両方で説明してくださり、ディナーや日本庭園など親切に教えてくれました。ルームカードを持って出るのを忘れ入れてしまいましたが丁寧に対応してくれました。また、彼の脚が捻挫してしまったことを伝えると応急処置もしてくださり、とても助かりました。本当に感謝しかないです。

なし！！！！！

9.0

Nov 2023

Loved the people and the place

Even though I’ve seen more beautiful hotels and bedrooms, what I loved was how nice and helpful were the concierge and people inside the hotel. All of them were really nice, they helped in all different ways, they spoke good English. The breakfast was good, there’s also a nice garden in which you can have a nice walk. Really suggest this place :)

9.0

Nov 2023

If you are looking for a traditional high quality 5 star hotel in Tokyo and are prepared to pay for it, this is the plac

Very clean and comfortable rooms and a very nice breakfast restaurant overlooking a beautiful Japanese garden. Excellent service.

A bit pricey

7.0

Sep 2023

Old hotel with good location

Very convenient location It's in the centre of Tokyo

The building is old. The lobby and shopping arcades are like from the 80s. There was a USB charging port at the bed side but when the room light was off, the elect supply was turned off too. so we couldn't use the charger while sleeping. Not very convenient.

10.0

Sep 2023

Highly recommend explore the hotel, the bars and the gardens.

Most amazing place stay. Magical experience.

9.0

Sep 2023

Though not the most modern of hotels, it was certainly comfortable and not lacking in facilities.

The location and the facilities were excellent. There was a good choice of restaurants in the hotel.

The bathrooms were a bit dated though they did function well. The outdoor swimming pool could do with a revamp.

9.0

Aug 2023

Comfortable and relaxing with great services by the staff.

The cleanliness and the service of all the staff. Breakfast at the Main was outstanding.

The bathroom could use some renovation as well as the room. The bed was a bit stiff. The location is a little far from points of interest

10.0

Jul 2023

Would want to return.

A little dated but nonetheless exceptionally good.

The staff the good the gardens.

9.0

Jul 2023

Superb

The elegance and the gardens.

The pool was closed.

4.0

Jul 2023

Not worth it

The garden and some of the restaurants and public areas are great

Our bathroom and bedroom were very dated and there was absolutely no soundproofing, we could Very clearly hear both rooms next to ours. Not what I expect from a five star hotel

9.0

Jun 2023

Superb

location! Concierge was very good and very helpful; doormen were always respectful and cheerful (good way to start and end a day)

10.0

Jun 2023

Wonderful stay, would love to do it again!

Accommodations were wonderful and staff very helpful!

no concerns

10.0

May 2023

Exceptional

The staff was exceptionally kind and hospitable. The room was beautiful and the Hinoki wood bathtub was perfect for soaking after a day of sightseeing. The selection of amenities in the room was also great. Easily accessible by subway.

FAQs

How much does this hotel cost compared to others in Shinjuku?

The average price for a rental in Shinjuku is R 1,497 per night. This rental is R 352 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel New Otani Tokyo The Main. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel New Otani Tokyo The Main. Enjoy the water!

Is Hotel New Otani Tokyo The Main pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel New Otani Tokyo The Main?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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4.3

Excellent(3,349 Reviews)

Hotel New Otani Tokyo The Main

About this hotel

Amenities

Map of Shinjuku

Nearby attractions

Hotel New Otani Tokyo The Main

Hotel in Shinjuku

Reasons to book

About this hotel

Amenities

Map of Shinjuku

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Shinjuku?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel New Otani Tokyo The Main pet friendly?

What amenities are available at Hotel New Otani Tokyo The Main?

Explore similar vacation rentals in Shinjuku

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