Hotel Des Alpes
About this hotel
Located in Lucerne, this lovely hotel for R 2,106 per night is a great option for your next trip. The 3-star Hotel DES ALPES is ideal for city travelers. It is located directly on the Reuss River in the picturesque, car-free old town of Lucerne right next to the world-famous Chapel Bridge.
Amenities
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Family friendly
Map of Lucerne
Reviews
4.2/5.0
Excellent(1,790 Reviews)
100% verified reviews
8.0
Excellent location near the train station and across from the main wooden bridge. Breakfast voucher was a bonus and the breakfast was nice. Staff was very welcoming.
Nothing
8.0
Location and the staff were great. This is our second visit in 3 weeks.
This visit we were given a room next to the elevator and the cleaning staff closet. It was very noisy and the room was much smaller than the room we got for our first visit. I was quite disappointed as I had high expectations from last visit.
8.0
Excellent, informative staff, with excellent English. Restaurant dinner was superb. Vouchers for restaurant given at check-in were very helpful. Housekeeping did a very good job. Ask for Room 230. Great view of historic Chapel Bridge
Water temperature in shower fluctuated too much.
10.0
The location is amazing. The people at the desk were friendly, knowledgeable and welcoming.
It was perfect!
8.0
La vista dal terrazzino
Il fatto di dover fare un po’ di strada con i bagagli e non avere il parcheggio dell’albergo ma solo parcheggi a pagamento publici
10.0
Lovely room with balcony & lake/alps view - fantastic breakfast menu - staff were always friendly & obliging - so comfortable & quiet - great beds, coffee machine with replenished capsules, little box of local chocolates on arrival couldn’t ask for more!
Nothing
9.0
Family owned. Outdoor space with views. QUIET, great lobby space. true alpine feel
hike to the village tough location
9.0
Great location close to the centre and train station. The staff were lovely. There was a coffee machine in the room and biscuits were left for us which was a nice touch. The hotel breakfast in the restaurant was lovely.
The room was a bit small and hot. There is no air conditioning but we were provided with a fan. There was a duvet and no sheet which made it hot to sleep.
8.0
location is perfect, central to everything, train station, shops, and sight seeing.
lacked air conditioning, and room felt like it was in a slope..
8.0
Location, breakfast, restaurant
Our room was on the 5th floor, top floor. The room was small with tight bathroom, tight closet.
10.0
Perfect location! Gorgeous views from our room window! Lovely restaurant and super friendly staff.
10.0
Every thing,really every thing was so fantastic for us....specially balcony and view of chapel bridge.
Nothing
7.0
Great location and super nice staff. Breakfast is super - not a buffet though.
No air conditioning so very warm in the room. Very loud and noisy street especially when you need to keep window open. Super tiny shower I could barely move in and bathroom was sooooo small
10.0
Excellent location.
Our room was at top floor. Elevator was not working for one day. I had walking issues; still had to walk the stairs without any option … Repairs done in 1 day …
8.0
Central location - perfect for discovering the city on foot. The staff were very helpful and even provided a parking pass for us to unload our bags before parking across the river. The hotel has a preferential rate for parking so be sure to ask. The hotel has a lovely restaurant and bar on the lakefront which we used a few times; very friendly staff.
he hotel does not have air conditioning; open your windows at night and keep the lights off and you will be fine. Request a room on the lower floors which are cooler.
3.0
The location and view were nice. The staff was also friendly.
You are not allowed to open the windows due to bugs and mosquitoes because of the lake, however there is no air conditioning in the entire hotel. The room was an absolute sauna sweat box. There is zero air flow but they do provide a fan. I requested a second one and even with that it was unbearably hot. This hotel needs to either install screens on the windows so you can open the windows for air and cooling, or install air conditioning in the rooms. For 400 Euros a night I would absolutely stay somewhere else.
4.0
Location was great
There was no air conditioning and there were bugs all over our room when we got there. The beds were quite uncomfortable and the shower was very small and difficult to use. Really bad value for what we paid
6.0
Position
Breakfast was not included and very expensive ( 25 CHF)
Check was at 3.00 PM thus was expected to be earlier
Reception is not open until 8.00 AM in the morning
10.0
The location is 100% spot on. The restaurant is wonderful!
there was no beauty mirror in the bathroom
8.0
best location, very close to everything, comfortable room with balcony
balcony with city view, and very good location
8.0
The hotel was centrally located with the prime attractions just at stones throw.
Staff was not very helpful when asked about wifi connectivity and was blunt to say that it was working for them so it was my problem. Not very courteous.
10.0
convenient location. easy to tour city. room overlooks covered bridge and river.
6.0
Nice chocolate treats on arrival.
The Internet didn’t work and I couldn’t contact my family. Had to go out in the street to find service.
unacceptable.
There were other guests complaining of the same issue.
The heating in my room also didn’t work.
9.0
Stayed here for 3 nights and enjoyed our stay. The location is great, close to shops and restaurants and we had a room overlooking the bridge which was lovely and still very quiet. The room was very comfortable and the staff were incredibly helpful. Our breakfast wasnt included but we ate at the restaurant and staff were friendly and efficient and the food was good (it was just expensive compared to other European cities, but that is Switzerland).
FAQs
How much does this hotel cost compared to others in Lucerne?
The average price for a rental in Lucerne is R 2,587 per night. This rental is R 481 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Des Alpes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Des Alpes pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Des Alpes?
We found 9 amenities for this rental. This includes pets allowed, kitchen / kitchenette, internet / wifi, parking, and laundry.