Home2 Suites By Hilton Richmond Short Pump
About this hotel
Located in Short Pump, this charming hotel for R 1,785 per night is a great option for your next break. Set within 23 km of Greater Richmond Convention Centre and 22 km of University Stadium, Home2 Suites By Hilton Richmond Short Pump offers rooms in Richmond. This 3-star hotel offers a 24-hour front desk.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Map of Short Pump, VA
Reviews
4.5/5.0
Excellent(188 Reviews)
100% verified reviews8.0
The hotel has more amenities than I expected. There were was a full refrigerator, dishwasher, and cutlery like an extended stay hotel. The location had a lot of great food and entertainment options. There was a heavier inflow of traveler this weekend with graduations and proms at the same time but the floors were relatively sound resistant.
Not enough room for breakfast. Great food but the line for waffles was always too long. Other than that not much of to complain about
9.0
The location, cleanliness,mini kitchen setup and breakfast.
Needed more pillows. Minimum should be 4 in a king size room with a pullout bed.
10.0
Beautiful hotel, love the layout and room amenities. Room was clean and stocked properly, front desk staff was professional and efficient. Location was perfect!
Pool water was a little too murky for my taste.
9.0
The rooms were spacious and comfortable. Will be back again
I booked two rooms. Unfortunately they were far apart. One on the second floor the other on the fourth floor so we had to decide how to split the kids. I would thought they would book the rooms close together since they suggested the rooms to book for our size family.
9.0
Big comfortable rooms
Breakfast Sunday didn’t have a lot, no cereal :(
10.0
Aaron went out of his way to set us up in a room when our Booking.com reservation was not received by Home2 Suites. He was more stressed than we were but got us in a room and comfortable as quickly as he could. Mya, the manager, also went above and beyond in helping us confirm our lodging for the remainder of our stay. She also introduced me to the Hilton Honors program which made making reservations much better than Booking.com, and for the same rates.
That our Booking.com reservation was never sent to the property, thus when we tried to check in there was no room reserved. That's when Aaron and Mya went into overdrive to accommodate us.
8.0
Mattress can be better. Sheets too. Also no hot water.
Great location. Great staff. Great room.
See review
10.0
We loved everything, the hotel is new. We would definitely come back.
A bit far.
9.0
Clean, spacious room. Great sevice
Breakfast could.have been a little better
9.0
Breakfast was what I expected of a hotel. It was fine,, coffee was good and offerings were typical.
10.0
Breakfast and clean
N/A
10.0
Options
Ended too early
10.0
Beautiful comfortable place
9.0
It was very comfortable
It was just a tad bit dirty but it was Christmas Eve maybe not enough staff
7.0
Close to shops and restaurants.
The water pressure was awful. Hot water took forever to warm up. The shower could’ve been cleaned better. There was hair in there.
10.0
Nice location to shopping. Breakfast is a plus. Quiet this year. Was a plus having soccer kids on separate floors from other guest. They have been very noisy and annoying in past years
Not enough wash cloths. Had to ask three separate times for those and would only give you two. Well it was two of us.
10.0
New
10.0
Everything was great!
Nothing to complain about
10.0
The location, cleanliness and the room set up. It was great for our girls weekend.
Don’t have any dislikes.
10.0
Very clean and modern
N/A
9.0
The pool, the size of the room. The staff was great.
Beds could have been a little more comfy
10.0
Even though it has been built for a year and half, it looks BRAND NEW, as if opened the day before. It was that clean, the staff has taken exceptional care of their facilities. The bed was the most comfortable I've slept on in a hotel. The accomodations of the kitchen, fully stocked with dishes was something I've never seen before in a hotel. I loved the fact I could pull the curtain to divide the living room and its lights while I was in bed. And the blinds actually blocked out All the morning light so i could sleep in peacefully the next morning. I truly enjoyed our room.
I'm not a lover of animals being inside, especially where I plan on sleeping. I always look for bedbugs and the possibilities of roaches, but to be able to spot flees before checking in is a lot more difficult until you start feeling them bitting you. (Luckily I did not feel or see any type of bug) There was 2 rooms on our floor alone that dogs were constantly barking, luckily we had a fan to drown out their noise plus i wear earplugs. I do realize you have a facility that accommodates animals so I will keep this in mind. This is in no way a negative against the facility, but the guest them self.
9.0
Safe area
10.0
Everything was clean and comfortable
9.0
The property was very nice. In a great location.
This was about booking.com error. You messed up my reservation, which you acknowledged, we asked you to cancel the reservation but you wanted to charge us or make the hotel absorb the fee. You wanted us to move to a new hotel the next morning but we paid to extend the stay at this hotel. Your customer service was horrible!! HORRIBLE!
8.0
nice room for my family
Clean and inviting
ample storage and nice well stocked kitchen area
good shower and bathroom
very few towels in the room
breakfast was lacking though what was available tasted good.
privacy curtain gave zero privacy
8.0
I liked the spacious room and bathroom and the kind gentleman (Scott) who greeted me at the front desk at a very late hour and after a long day of driving.
it’s a nice place. definitely a cut above.
I have nothing negative to say.
9.0
I really enjoyed my stay this hotel has everything you need, minus a view.
The eggs in the morning was a rubbery omelet with Velveeta cheese in the middle and its probably not something I'd ever want to eat again, but other than that they had milk cartons and French toast sticks (never seen that and they were pretty good) and lots of other options
10.0
Great breakfast, great location, beautiful grounds, beautiful shopping outdoor center and restaurants close by. Home 2 Suites is our favorite place to stay when on the road! Paper towels ,dishes, salt and pepper in the room. Bbq pits on patio if you want to cook a steak. They do it right!
1.0
I booked the hotel room at 9pm on the 5th for the 7 for my sister and her husband. When they arrived at the hotel they was told I booked the hotel for the wrong night and I had to pay again. So I payed 2 nights for the price of one. We are traveling back and forth to see a sick relative but we will not be using this hotel again.
1.0
I booked the hotel room for one night and winded up paying for 2 nights because the staff said I booked the wrong date which was the night before
FAQs
How much does this hotel cost compared to others in Short Pump?
The average price for a rental in Short Pump is R 2,289 per night. This rental is R 504 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Home2 Suites By Hilton Richmond Short Pump. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home2 Suites By Hilton Richmond Short Pump. Enjoy the water!
Is Home2 Suites By Hilton Richmond Short Pump pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Home2 Suites By Hilton Richmond Short Pump?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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