The Waterfront Hotel

Club Floor Family (City View) | Premium bedding, minibar, in-room safe, desk

Daily buffet breakfast (MYR 65 per person)

Shower, free toiletries, hair dryer, bathrobes

Club Floor King | Premium bedding, minibar, in-room safe, desk

Junior King Suite (Compound View) | Premium bedding, minibar, in-room safe, desk

About this hotel

Located in Kuching, this attractive hotel for R 1,471 per night is a fantastic choice for your next trip. Central Kuching hotel connected to a shopping center, walk to Plaza Merdeka Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Gym / Fitness Center

Map of Kuching

Nearby attractions

Kampung Budaya Sarawak

13.40 miles

Borneo Cultures Museum

0.26 miles

The Waterfront Hotel

4.4

Excellent(499 Reviews)

Hotel in Kuching

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

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About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Gym / Fitness Center

Map of Kuching

Nearby attractions

Kampung Budaya Sarawak

13.40 miles

Borneo Cultures Museum

0.26 miles

Reviews

4.4/5.0

Excellent(499 Reviews)

4.0

Apr 2024

We first stayd 5 nights in pullmann hotel, and then 4 nights in waterfront. Waterfront had a much nicer feeling, the breakfast was much better, the pool 100% better with a nicer feeling, and rooms was nicer. You get alot more for your money other places in Malaysia, but we had i nice stay.

10.0

Dec 2023

The property was spotless, well maintained and attractive. Beautiful Christmas decorations. Super friendly and helpful staff in all aspects of the hotel.

5.0

Nov 2023

good location !

2.0

Nov 2023

The pool is cold and covered, so there is no sundeck, we did not enjoy it. Drinks are not the best. Rooms are fine, but even we stayed on the executive floor with a great view, the aircon was noisy and vibrated the entire room, and it was just on or off, no settings worked. The bed was old and we didn't sleep to well. The breakfast buffet looked good, but the bread was stale and the cakes dry and the service crew looked to care about nothing. We would not recommend to stay here if you like to use the pool and bar and sleep well. Location is great in the middle of the Waterfront area, but can be noisy around weekends.

2.0

Oct 2023

A good place to stay with great location.

5.0

Sep 2023

Attached to shopping mall and next to chinatown which has thr best food.

3.0

Sep 2023

Old fashioned but still nice hotel, with dated facilities. Pool is great but very small, a bit cramped with 4-5 persons. Had a great view of the riverfront.

5.0

Sep 2023

The property is brightly lit and faces the museum

3.0

Jul 2023

Excellent value. Large rooms. Comfortable beds and bathrooms. Very obliging and friendly staff( who actually rang us to tell us our door was not closed firmly !) Very convenient to Carpenter st and walkable to many good restaurants

4.0

Jun 2023

highly recommended this hotel, very convenient nearby with shopping mall and eating places. hotel stuff are very friendly

5.0

Jun 2023

It was such a delight, staff were very friendly

2.0

Jun 2023

Very nice hotel with good facilities and good location in the centre of Kuching. However, I paid extra for a club room and while afternoon refreshments were available, there was NO Club breakfast. I found the breakfast was in a VERY crowded dining room in the 4th floor and that spoiled my enjoyment of breakfast!! I think if you pay extra for Club, then you must have your breakfast in peace & quiet on the club floor

3.0

May 2023

It was a decent hotel for Kuching where there are limited options.

5.0

May 2023

Property is okay, not excellent.

4.0

Apr 2023

Spend 1 night with family of 4

5.0

Apr 2023

Nice location, easy to walk around the city. Room is clean and bed is super comfort !

3.0

Mar 2023

Excellent stay at The Waterfront. The service was impeccable, the bed and pillows were the comfiest I've experienced, breakfast had a wide selection of foods The airport shuttle service was great. I especially liked the hotel cat called Orange. I didn't get a chance to use the pool area as it was closed for VIP events when I tried.

2.0

Mar 2023

Not a bad place, relatively clean and comfortable. Location is great as every place in old Kuching is just a short walk away. But as usual, it takes one staff to spoil the stay. We booked 2x family rooms on the Club Floor, so that we could use the Club. We got to check in at the Club, and we were told that we could use it, all 6 of us, as long it was open. However, for breakfast on the 4th floor, it would only be for 4, and we'd have to pay for 2. No issues there. On the 2nd day of the stay, we were told that only up to 4 could use the lounge, and that we would have to pay MYR39 each for the other 2 pax. What?!!! And that is for each entry, i.e., for tea time, and then for "Happy Hour" (inverted commas because there's no alcohol served). We just needed to use the lounge to discuss our activities since we weren't in adjoining rooms. Some times we didn't even take a drink. The charge didn't make sense, and I told the staff that was not what we were told at the start. She later came back to say she spoke to the manager and we'd all get 'complimentary' lounge entry for the rest of the stay. Strange, I thought that's why you pay the extra for the Club Floor to start with.

5.0

Mar 2023

This feedback is for management, Actually my review on staff is solely based on ONE staff member, the lady that looks after the pool and sauna for me every single day, she was so good, attentive and always positive. The rest of the staff needs to have better training. Some staff walk around bare feet, sometimes during quiet times the staff are talking to family loud and friends on their mobile phones disrupting the guests. Really weird, the only noticeable staff member that provided me EXCEPTIONAL service was the lady that looked after the pool and sauna in the mornings. She was fantastic, deserves a payrise

4.0

Feb 2023

The internet was rather weak at times

4.0

Feb 2023

We stayed for 9 nights at the Waterfront Hotel when visiting family in Kuching. Our room was large, quiet and bright and we enjoyed our river view. The area is very convenient and we strolled around the old town and ate out in the area. There is a shopping mall attached and the food court is very convenient. Breakfasts at the hotel were quite good. The only slightly annoying situation was the shower which leaked onto the bathroom floor. Installing a rubber strip at the bottom of the door would be a good idea. Otherwise, we would stay again on our next trip.

3.0

Feb 2023

Reception area too small, thus makes the whole area seem totally crowded. Booked the club floor, all day dining food was left in the open, doesn't look appetizing at all. Food served during cocktail hour was mediocre, totally unexpected that alchohol was not served at all. But hotel is clean and staffs very polite.

5.0

Jan 2023

Comfortable and beautiful view from my room

5.0

Jan 2023

Ideal location, next to historical Carpenter St., and India St. Very accessible to local kopitiam foods.

5.0

Jan 2023

Average

2.0

Dec 2022

Very comfortable. Room bright and well furnished

2.0

Dec 2022

Located in the historic heart of the city which is great (but does comes with city sounds). The view from the pool deck is perfect for iconic pictures, especially for the bonus night fountain show across the river. The pool itself is a little too cold without any sun on it. The highlight of our stay was the customer service. Frankie was like our personal concierge, he granted us a wonderful room upgrade and arranged a rental car for us in the most seamless car hire experience I’ve ever had. The attached shopping mall is great to have right there for anything you need or just a break in the A/C.

4.0

Nov 2022

Hotel located at Waterfront with bridge to Kuching North. Close to Chinatown and easy access to lots of local food places. Nice walking along the Waterfront and the local shops, like going back in time to earlier days in Singapore. Ventilation in room not too good. Woke up each morning with smoke smell in room. Aircon can be a bit noisy when turn on high. Had problem with WIFI for the first 2 days, until the hotel provided a dedicated device for the room. Nice hotel. Clean and very convenient. Will certainly return with other family members for a holiday, and travel out a bit to the surrounding areas and explore the various cultural offerings.

1.0

Nov 2022

After checking into our room we discovered that the air-con and TV was not fully functioning. Calls made to maintenance who responded quickly however they were unable to adjust the aircon and it was a wintery blast for the whole period we were in the hotel. We had to go down to the pool area just to get away from the wintery blast. Would not recommend this hotel.

5.0

Sep 2022

The location,the friendly staffs

5.0

Sep 2022

convenient location

4.0

Aug 2022

Friendly, helpful staff, nice swimming pool, convenient location

5.0

Aug 2022

A very nice hotel. My room was spacious and comfortable. Unfortunately, I got sick shortly after arriving (Covid) and had to leave for quarantine.

1.0

Jul 2022

Uncontrollable water temperature for the basin and shower. Water was so freaking hot and water pressure was so small, it was a nightmare taking shower. Some furnitures were not in good condition, side table was broken, TV channel not in good reception. One of my favourite hotels before the pandemic. Hopefully the housekeeping n maintenance can do something fast. Front service was all awesome and excellent.

4.0

Jul 2022

Good

5.0

Mar 2022

terbaik

5.0

Mar 2022

terbaik

5.0

Jun 2021

Great hotel in Kuching, location wise is good, Plaza Merdeka is below it and interconnected. Located near to India Street and Waterfront.

4.0

May 2021

Attached to a good mall

4.0

Mar 2021

Staff needs to improve customer service quality....

FAQs

How much does this hotel cost compared to others in Kuching?

The average price for a rental in Kuching is R 745 per night. This rental is R 726 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Waterfront Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Waterfront Hotel. Enjoy the water!

Is The Waterfront Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Waterfront Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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The Waterfront Hotel

About this hotel

Amenities

Map of Kuching

Nearby attractions

The Waterfront Hotel

Hotel in Kuching

Reasons to book

About this hotel

Amenities

Map of Kuching

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Kuching?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Waterfront Hotel pet friendly?

What amenities are available at The Waterfront Hotel?

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