Country Inn & Suites by Radisson, Lubbock Southwest, TX
About this hotel
Situated in Lubbock, this attractive hotel for R 976 per night is a great option for your next break. Hotel in Lubbock with full-service spa and free breakfast Along with a full-service spa, this smoke-free hotel has an indoor pool and a snack bar/deli. Free breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Country Inn & Suites by Radisson, Lubbock Southwest, TX offers 88 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an indoor pool. Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Garden
Map of Lubbock, TX
Reviews
4.0/5.0
Good(1,018 Reviews)
3.0
Our room was fairly clean, but could have been better. The room seemed a little bit run down as well. Unfortunately we made the mistake of staying during Texas Tech graduation weekend, so we had some loud neighbors next to us.
While walking down the hallway to our room, we noticed someone's leftover fried chicken laying on the carpet by their door. That was kinda gross.
The breakfast was not good at all. The eggs were cold, potatoes were undercooked, and the gravy was like soup. There was also "stuff" floating in my water that came from their juice/water machine. There was also a sign that asked guests not to bring food up to their rooms, so that made me a little suspicious.
Overall, I wouldn't stay here again.
4.0
Nice enough hotel room. Clean and convenient. The area around the hotel is in disrepair but once inside it’s decent. We didn’t use any of the amenities, so I don’t know about the breakfast or other extras. Our room was not cleaned at all during a 4 night stay, so the trash in the room collected and we had to ask for additional toilet paper. It served its purpose, but I wouldn’t choose it again.
3.0
Excellent customer service but the rooms could have been cleaner. Bedding was old and had an old smell not fresh water pressure in shower needs more pressure
5.0
My husband had stayed in this hotel a few months ago and liked it. Hotel staff was friendly and helpful. Coffee and tea were available in the lobby when we got there, which was much appreciated. Beside the reception desk was a tiny convenience store with toiletries, snacks, drinks, and several varieties of Blue Bell ice cream in $5 pints.
Our room was comfortable and clean, with mini fridge, microwave, and coffee maker. The closet had an ironing board and iron. (There was a former guest's bra hiding on the high shelf in the closet, but it wasn't in a place where the cleaning staff would have normally seen it.) There were four pillows on the bed which were soft but thin, which was fine because they could be stacked to make a thicker head support.
The bathroom was beautifully updated with a walk-in shower, and well equipped with generous travel-size bottles of shampoo, conditioner, body wash and lotion. One of the towels was frayed, but they were all clean. The hair dryer worked well.
Breakfast was ready at 6am and included scrambled eggs, sausage patties, fried potatoes, biscuits and gravy, and make-your-own waffles. Milk, yogurt, fresh fruit and juices were available, as well as cold cereal and oatmeal packets. There were also several varieties of individually wrapped pastries. There was plenty of seating at tables.
We did not use the indoor pool but there were several guests who seemed to be enjoying it. We did use the guest laundry room, and it was fine.
5.0
Very clean and tidy, my stay was great. Only complaint is front desk personnel need to work on their customer service, lacking professionalism.
4.0
Good hotel, spacious rooms, clean and modern. Wifi was challenging and the staff was not clear about which network was theirs. EV charging available
4.0
The gentleman at the front desk when we checked in was awesome. We were there for softball and he talked to my kidos about baseball and softball. The room was pretty clean and than I saw the bedside g it looked like ours had stains everywhere of make up and such. I feel Like if there are a lot of stains and after washing it over and over and it looks bad than it’s time to toss it. The pool was freezing cold and the hot tub water was super cloudy and very dark looking . I had to keep going down to get my room keys activated. I didn’t put them but my phone or anything that would have demagnetized them .
2.0
Pillows were not comfortable. The AC will not stay on constantly after putting the AC on blast. There was dry blood stains under all sheets in the bed. I guess they didn’t want to throw away the bed or anything since they try to cover it
3.0
Walls are super thin. Floors super thin. You can hear everything
1.0
There were several family in different rooms were so loud thru the night and we couldn’t get any of sleep
5.0
The customer service was excellent and the front desk people were very nice!
4.0
Four stars - the overall stay was okay. I wish they stocked things like sheets and bedding for the pullout in the room. It's a pain with kids to have to go back and forth.
The other thing that was lacking was the breakfast. The person in charge didnt keep stuff stocked and they had to be asked for things like cups and napkins. They also let food and items run out and had multiple people asking for more items to be brought out (around 930am). Most of the tables were dirty as well. We amd a few others, cleaned our own areas so we could sit and eat.
Overall it was an okay stay and worked for our purposes.
3.0
It was really good, beds are comfortable, room very clean, breakfast good. The only thing i complain is the pillowsbut other than that everything was really good.
2.0
It was not a place I would recommend staying. The walls are paper thin, could hear everything going on, all through the night. No rooms available to move me. The breakfast was not good, all the fruit was gone halfway through. Eggs were crumbling. Floors were dirty. There is not really a filtered water station like all the other hotels. There are better hotels for this price in Lubbock.
10.0
Great hotel, staff very friendly
1.0
It was actually horrible. Walls are so thin, I could hear everything above our room. The people were up past 3am and I had to get up around 6am. I kept calling front desk both nights. Different people in room above us each night. I have never been able to hear people above me in a hotel room. Workout room is tiny and hot bc in sane area as pool. Breakfast was not very good. do not recommend this place.
4.0
Cockroach in my room
8.0
We just had ants.....they sprayed thats all carpet outdated but pool did get serviced breakfast was great and the service and ppl was the best part 💚
3.0
Good location, but the overall cleanliness of the building/property definitely needs to be addressed. All staff were very kind. But the hot tub is disgusting, and there was blood or something that resembled it anyways on the floor and side of one bed that we did not see right away. Definitely check all around your room before getting comfy. The bed was very comfortable. However, I would have liked something other than fether pillows… (I’m pretty sure that’s what they were anyways) those get a 0 rating from me lol.
10.0
First time staying at Country Suites and enjoyed it. Zack at the front desk is a great representative of the hotel. Would recommend and will stay again in the future.
1.0
I ended up getting Covid and they would not waive the fees. It was really disappointing because it was not intentional that I couldn’t appear.
10.0
Staff are always super friendly and helpful. This is truly the only place I will stay while in Lubbock. Keep being amazing!!!
10.0
Very enjoyable experience
10.0
I had surgery on a Wednesday and was staying in Lubbock until my follow up on Friday. I had to walk a lot, so I walked up and down the hallway on my floor. The housekeeping staff were very friendly. We had a flat on the car and one of the housekeepers put air the tire so we could get to a repair shop. The housekeeping manager check up on me daily, to make sure I didn’t need anything
2.0
Unprofessional and unorganized staff and business management.
2.0
Everything except the room was excellent. In the room, it appeared to have been carelessly cleaned between guests. e.g., used washcloth (ewe) under the bathroom counter, trash can sitting on top of the toilet, no shampoo but two conditioners, etc. Leaves one wondering what else was not cleaned. Very nice hotel otherwise.
10.0
The gentleman at the front desk from 3-11pm offered the best customer service I have ever experienced in my adult life. I'm sure that sounds like an exaggeration but he called on the night of my arrival to be sure I was still coming (I flew in late), was attentive the entire stay and by the time I left, I felt like I'd made a friend. Please treat him as well as he treats your patrons. As a business owner, I can tell you that he is an asset to this property. Best!
3.0
Great stay. I stay weekly at this hotel and the customer service can't be beat! Thanks for a comfortable stay, clean rooms, and good breakfast. It is my home away from home.
10.0
Pool
10.0
Love everything
10.0
Very reasonably priced for a weekend stay. Indoor pool and hot tub was a bonus specially that they stay open until midnight.
2.0
Thanks for the friendliness
1.0
I chose this hotel based on reviews. It's definitely not clean. Elevators are very dirty, breakfast area floors also dirty. I accidently spilled my tea and when cleaning it up notice the floors didn't look like they were mopped in quite some time-lots of dirt built up. Overall, it doesn't seem like there's much pride in cleanliness here. Rooms were decent but didn't get face wash clothes. Definitely should have paid a few more dollars to stay next door at the holiday inn.
3.0
I have stayed at this hotel many times and it’s always clean. The beds are always very comfortable and they have a pretty good breakfast. I definitely recommend this hotel.
8.0
Clean space, courteous staff.
10.0
Great place
3.0
Everything was great!
2.0
Property looks good as far as cosmetics go but once to pull the covers down and try to relax you realize the springs are digging in your back. We inspected the bed further and when we striped the bed we noticed a smell and huge pee pee spots. Notified management and they moved us to a different suite but that one was worse. The bed even had dried up blood on the mattress. We decided to drive home at 1:00am in the morning. The workers were really set on not giving us any information or even a check out receipt. We recorded the conversations and took pictures as supporting documents. Sincerely grossed out customer.
10.0
Average breakfast, but clean rooms, good bedding and the friendliest service ever found in a hotel. Found an amazing deal, I haven’t paid so little for a room since that dingy motel in 2011. Again, best staff! Just up the breakfast it real eggs and a toaster.
3.0
Everything was great. No complaints. Good breakfast. All at a great price.
FAQs
How much does this hotel cost compared to others in Lubbock?
The average price for a rental in Lubbock is R 2,247 per night. This rental is R 1,271 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Country Inn & Suites by Radisson, Lubbock Southwest, TX. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Country Inn & Suites by Radisson, Lubbock Southwest, TX. Enjoy the water!
Is Country Inn & Suites by Radisson, Lubbock Southwest, TX pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Country Inn & Suites by Radisson, Lubbock Southwest, TX?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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