MainStay Suites Oak Brook Terrace-Chicago
About this hotel
Situated in Oakbrook Terrace, this attractive hotel for R 1,635 per night is a fantastic option for your next break. Art Deco hotel with free breakfast and 24-hour fitness center Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite. Weekly housekeeping is available. MainStay Suites Oak Brook Terrace-Chicago offers 60 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Kitchenettes offer refrigerators, microwaves, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Dishwasher
Map of Oakbrook Terrace, IL
Reviews
3.9/5.0
Good(88 Reviews)
5.0
Everything was brand new, shiny and clean. Service desk was polite and professional. Great stay for the price.
3.0
Customer service at front desk, two very nice woman helped with my ongoing day to day change of my schedule. And also with a B2B small discount.
3.0
It was comfortable
10.0
Thw property was updated stylishy, the room was updated nicely minus some stains in the tub surrounding and the ac/heat unit made horrrid noise all night. But other than that, thw stay was very good.
1.0
-We stayed 7 nights at this hotel and since we arrived the first impression was bad, there was no one at the front desk so looking for a person to help us we found the person drinking alcoholic drinks with another person who was not a hotel worker at the back of the front desk, she acted as if nothing had happened and served us in a very poor manner
-Of the 7 nights they only did room service on 1 day and why did we do it otherwise it would never have been done and it was a bad service they only made up the bed they did not change the sheets or clean it was only a change of towels and they threw away the garbage
-Breakfast is the same every day
- Our room was apartment type and the kitchen had very few cooking utensils so if you go for a room like this be prepared to bring your own utensils
- the rooms are not in very good condition, I was even able to find several small cockroaches. We stayed there for work and the hotel is actually in a very good area but it is not worth the price
5.0
The rooms are very nice & very clean. Love the kitchen too!
3.0
Everything was nice and clean.
5.0
Everything was great.. Only complaints were about cleanliness.. hallways was filthy and a few mold spots on the shower ceiling.. overall I'll book with them Everytime I'm in Chicago
4.0
Good.
5.0
Nice hotel very helpful staff will stay there again
5.0
Wish happy hr was longer
5.0
Front desk man made it fun
3.0
The room was very nice and clean but there was no hot water in the room! Then there was a very loud party involving teenagers and young adults that were roaming all around the facility throughout the night!
3.0
1 of the best hotels I've stayed at in a while. Clean rooms as well as lobby area, nice friendly staff and the hallways always had a pleasant smell. Would definitely book again!
4.0
The hallway needed to be vacuum. The breakfast wasn't the best.
2.0
There was water damage on the floor of the living space the floor was flexing up, likely because the shower is wheelchair accessible and the bathroom flooded every time we showered and the water didn’t drain to the drain in the room. The shower curtain was moldy and the bathroom was not clean I found that out when I was mopping up the soaked floor with our towels.
5.0
Nice stay! Very friendly staff and convenient location with lots of restaurants close by
5.0
Super clean and very comfortable
1.0
Great shopping and food .
5.0
Free parking , exercise room and a very friendly staff
1.0
The room was dirty. The sheets smelled bad. It was very loud with people partying in the hallway and blasting loud music. The hallways were filled with garbage not picked up.
1.0
I get that the hospitality industry, as well as other businesses, are challenged with labor issues. Regardless, our experience at the Mainstay Suites in Oakbrook Terrace was unacceptable. We arrived at check-in time and were told our requested room (2 queens) was not ready, so we had to take a king/sofa sleeper room. Upon returning from an event in the evening, we discovered there was no bedding in the room for the sofa sleeper. I went to the front desk and the clerk told me housekeeping was gone but they would bring linens in the morning, which did no good at all. When I pressed the issue, he went a got me a mattress pad and a sheet and told me that was it. Next morning, we noticed that the mattress pad had stains as thought it had not been washed. When I checked out, I mentioned all this to a different clerk at the front desk. She agreed this was unacceptable and the owner would call me. Haven't heard a thing.
2.0
Very comfortable beds. Room was nice and clean but it smelled like smoke even though it’s a no smoking hotel. Check in took longer than expected because as I was checking in, the person behind the counter left in the middle of the transaction to help a woman who came down, interrupted and said her fridge didn’t work. I was there first and felt I should have been taken care of first. The reservation said free breakfast but it was really just snack bars. I think they are working on having an actual breakfast but it’s under construction.
2.0
We like the layout of the room everything else was terrible. The breakfast consisted of two different granola bars, apples, applesauce, some type of fruit cup and small bottles of water. While booking this room they offered breakfast but when we got there they said it was a grab-and-go and trust me not much to Grab & Go. Unfinished construction (not being worked on either) around the property took up parking spaces.
3.0
While the staff while checking in were incredibly friendly, our room was pretty rough. We walked in to our window wide open, which took my husband 25 minutes to close because it was jammed.
The room looked as if it hadn’t been cleaned. Tons of dirt and trash on the floor, hair in the shower, and stains all over the bed. Which the room smelled great, about midnight, the entire room reeked of marijuana. To each their own, but I didn’t appreciate it, especially when we paid for a non smoking room.
The kitchenette was wonderful. It looked as if the property was getting redone, but it’s definitely in need of some work.
Wonderful area though! Lots of shopping and food around.
4.0
The room was clean and the bed very comfortable. We liked having a sofa to sit upon. The breakfast was sparse so we were glad we had brought food to cook in our room. We heard the hotel didn't have a permit yet so nothing could be cooked for public Breakfast. Otherwise good place to stay.
4.0
I liked the fact I had a Kitchenette and I was upgraded to room for free since they needed double beds and it was just me and one other person. The burner stove was not working and the front desk staff person was able to connect it for me. The hotel was conveniently located to stores, malls and restaurants within a short driving distance. The TV lost connection when watching the NCAA Tournament Games at times but the TV WIFI came back on. That could have been an issue if it stayed off for a long period of time but it was not a deterrent to my stay. The room was nice but the Heater was loud at night when sleeping so we turned it off. I am not sure if there was an issue with the Motor but the room was able to stay warm throughout our stay.
2.0
Room needed to be cleaned better… actually the hotel in general needed a good cleaning whether from construction or just the guests in general. Ice machines didn’t work. Parking lot was full of construction debri. Hallways smell like smoke and marijuana. Just not a good experience, glad we only had to stay overnight.
5.0
Very nice place, staff was very friendly.
4.0
Nice room with kitchen. Helpful staff.
5.0
Everyone was nice an polite
5.0
Very nice place to relax I love it
5.0
Caring staff
1.0
This was not a good choice. The pool was not available. There was no hot breakfast. The front desk associate lied to the Expedia customer service rep that I was a no-show to avoid giving me my refund.
2.0
Everything was fine and relaxing and enjoyable to visit family.
1.0
Nice new room. Hardly any of the electrical outlets worked tho so that ea inconvenient. We didn't book the room until 10 pm and checked in around midnight and still had to pay full price for the room, that was very disappointing. I used to work in the hotel industry and we gave discounts if it wasn't a full rental period so that was very disappointing. The room was very nice tho so kudos for that just kind of inconvenient when the outlets don't work so you can't put yoir food in the fridge and can't heat your food the microwave and have difficulty finding where to charge phones since most outlets don't work and we need our phones charged for navigation home, which is 2 and 1/2 hours from here.
FAQs
How much does this hotel cost compared to others in Oakbrook Terrace?
The average price for a rental in Oakbrook Terrace is R 2,443 per night. This rental is R 808 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at MainStay Suites Oak Brook Terrace-Chicago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is MainStay Suites Oak Brook Terrace-Chicago pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at MainStay Suites Oak Brook Terrace-Chicago?
We found 5 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and dishwasher.
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