Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel
About this hotel
Family-friendly hotel with free breakfast and 24-hour fitness center This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel offers 131 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wilmington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Family friendly
Map of Wilmington, NC
Hotel in Wilmington, NC
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.0/5.0
Good(1,001 Reviews)
5.0
Very convenient and nice hotel. The staff were amazing and accommodated our needs as requested.
4.0
Service was okay and room could of been cleaned better. Maintenance was working til midnight and of course my room was right next door to were he had to keep going in and out to get stuff. Breakfast buffet was very good.
5.0
The people that worked were nice and helpful. The location is in a great place near alot of shopping
2.0
Nice and clean
3.0
Very relaxing after a long day of work
10.0
Very nice hotel. The breakfast is fantastic!
10.0
The staff was courteous and my room was nice and clean. Conveniently located close to food and shops and the breakfast was great
4.0
First I was given a handicap room, so I requested another one. Then I was given another room that smelled and had some receptacles hanging. To compensate for the inconvenience, I was given a suite, which was really nice, only the desk chair was dirty and the towels had hair from previous guests. I still appreciated the gesture.
3.0
The room smells good and beds are super comfortable, the bathroom could use some maintenance. There was a dirty towel left behind by cleaners. Great property location!
3.0
The front desk woman was very friendly and welcoming. Breakfast was excellent
6.0
This property desperately needs an update.
5.0
Very convenient to shopping and activities.
3.0
My stay was very pleasant. The hotel staff was very friendly and accommodating,
5.0
Nigel was very friendly at check in!
The curtain wasn't shredded, rust in bathroom and faucet and outlet were both loose. Hotel needs an update but it was decent.
3.0
It was a last minute stay for a great price given the hotel room.
5.0
It was an excellent check in. The gentleman at the desk was very friendly and polite. This is a very good hotel and I will stay here again.
5.0
Very convenient, staffs were welcoming and very helpful, condition of lamp, faucet in bath room were not perfect but works and have hot shower, the thermostat was easy to adjust
5.0
Perfect location and great price.
1.0
It’s sooo dirty. Never again!
4.0
Excellent location with everything you would need.
2.0
The hotel was not at all up to standards, esp for the price. It was kind of run down. The first room they gave me was the wrong room, it was one bed with with a dirty sofa and u ordered double queen, and there was a bug on the bed. I asked for a refund however they said I could not get one. They put me in another room and it was a little better, however the next morning I was woken up around 6 am by the horrible smell of gas and rotten eggs. I was so scared I thought I was in danger. I called to the front desk and they said there was some kind of leak and it was being worked on. I would never stay here again. However I was say the staff is very sweet and responsive. And the breakfast was really nice. Holiday inn needs to make the investment on making this a better establishment because it’s giving motel 6.
1.0
Disappointing stay. Attempted to be near college campus but will certainly stay farther away to have a better experience. Only one staff member expected to cover entire building which was impossible for that person to do. No sheets or pillows available in room for pull out couch which required 45 minutes of trying to get some downstairs for family of 4 to go to sleep. Hotel smells throughout rooms and hallways. Water stains on ceiling of room. No darkening shade on window which woke everyone up at sunrise. If Holiday Inn is not going to staff or maintain property properly then they should not continue to operate this location. Cost was overpriced for the level of service and quality of building.
5.0
The property needs a lot of updates, the shower is rusting, the roof near the front door needs repairs. The elevator smells like mildew. I did use my personal sheets for the bed but the originals looked cleaned. The best part about my stay here was the breakfast.
1.0
Non-smoking rooms reek of smoke, including all bed sheets, etc
1.0
mold on ceiling, broken bed frame, missing curtain panel, lack of convenience store items even though advertised as having a 24hr convenience store
4.0
It is in a great location central to everything in Wilmington. Staff was great and very accommodating. The only issue i had was the room was not ready at 3PM for check-in. The cleaning staff were overwhelmed with rooms and were cleaning until after 6 that evening. I finally was able to check-in after 4.
1.0
Our rooms were not right and it took forever to get into a room. Very unorganized staff and check in
4.0
We had to ask for someone to clean our room several times, and they never emptied the garbage around the pool area
2.0
Property needs a good facelift…
Room had mold on the ceiling, fixtures were rusted… carpet worn, bathtub/shower aged. Hallway vent was ½ detached from the ceiling… maintenance has fallen behind.
Staff very friendly and services good. What the maids could clean, they cleaned well …management needs to invest in a fair amount of updating.
2.0
Very musty and damp smelling. Smear on ceiling that I suspect was mold. No fresh towels during our 4 night stay; each day we had to go searching for bath towels. The bathtub did not drain properly and the bathroom became extremely wet and steamy during every shower as there was no fan. The staff were all very helpful and pleasant, I just got the impression they were understaffed and not caring for the property.
3.0
Simple, but good
2.0
Room wasn't ready 2 hours after check in time.
3.0
The property infrastructure was lousy. The ceiling of the room had holes in it, patched walls, rusty air vents. Definitely not the ~$200/ per night hotel. It was not worth the money we paid and the experience we got.
5.0
Fast and pleasant service
2.0
Bed was comfortable, but cleaning staff was slamming doors the next room over at 6-7am over and over and kept waking us up.
3.0
At $200/night, I had expected a little nicer….everything.
2.0
We got a room with a couch. There were crackers and grapes in the cushions. The mattress on that was old and springs were sticking out. Our bed was angled up so your head is lower than your legs. Rust on the lamps. The employees were nice, but we did not have a great experience.
2.0
It took a whole hour later for check in
3.0
Very pleased!
5.0
Ease of parking and friendly staff
FAQs
How much does this hotel cost compared to others in Wilmington?
The average price for a rental in Wilmington is R 3,942 per night. This rental is R 1,676 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Wilmington-University Ctr, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.