Embassy Suites by Hilton Kansas City Plaza

Embassy Suites by Hilton Kansas City Plaza Hotel in Kansas City

About this hotel

Located in Kansas City, this charming hotel for R 1,316 per night is a great choice for your next vacation. Within walking distance from Country Club Plaza premier shopping and historic Union Station, spacious guestrooms featuring separate sleeping and living areas along with modern facilities await guests at this all-suite hotel.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Kansas City, KS

Nearby attractions

The Nelson-Atkins Museum of Art

0.58 miles

National WWI Museum and Memorial

Embassy Suites by Hilton Kansas City Plaza

3.3

Average(498 Reviews)

Hotel in Kansas City, KS

4-Star Hotel

Reasons to book

Great for pets

Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more

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About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Kansas City, KS

Nearby attractions

The Nelson-Atkins Museum of Art

0.58 miles

National WWI Museum and Memorial

Reviews

3.3/5.0

Average(498 Reviews)

100% verified reviews

1.0

May 2024

Horrible - just horrible

The area was descent. Charging 23.00 for parking in a shady parking garage was a bit much. But they have you in that one sjnce there is nowhere else to park.

Old outdated. Dirty. Was completely booked for the night with some sports teams who ran and partied all night. And the walls are think so you heard everything! Called the front desk and they said there was nothing they could do. Yes there is do your damn job.

4.0

Apr 2024

Wouldn't recommend. Over priced

Large rooms. Staff at breakfast was very nice and helpful.

Room was outdated and smelled bad. Staff at front desk was rude. Pool hot tub was out of order. Pool table was out of order. I was charged $50.00 more than I was told at booking. for a 2 night stay it was not worth $500.00

1.0

Apr 2024

Horrible

The pool

The place had mouse and I mean we seen 4 at least. Front desk so oh there’s another one like it was normal on top of that. The worker got on the phone and yelled at the kids who were running scared. Then I pay 260.00 for night for all this to happen and on top of all that paid 20 dollars to park

9.0

Apr 2024

Enjoyed our stay. The facilities are a little worn.

Very welcoming staff.

Nothing

2.0

Apr 2024

I will not return

food from the bar

Sink didn’t work. I didn’t get the extra bed that was paid for my booking(no credit issued)only said I wasn’t getting it. Small children jumping in & out the hot tub. Very loud & ghetto in the pool area. Children walking around cussing stranger out & the parents just sat there. People allowing dogs in the breakfast food area with all the scratching & placing half of the body on the table. Just unsanitary & truly disgusting.

10.0

Mar 2024

This was a great place to stay with very friendly staff.

My husband and I were there for a funeral and the young lady at the front desk made every effort to get us a room as soon as possible.

I can’t really think of anything that I didn’t like, the staff and their friendliness made the stay great.

10.0

Mar 2024

A great family experience.

We were very happy with the facility, room and breakfast. The arcade, happy hour and food were a bonus for our stay.

10.0

Mar 2024

Definitely will stay there again

Staff were very attentive

Parking lot gets filled up fast at night

4.0

Mar 2024

Scammed!

The hotel was ok but when I tried to checkout a day early neither the hotel nor Booking would let me. I was promised at least a discount on my second day stay but was scammed for full amount. I will not use booking or this hotel again.

2.0

Feb 2024

Property needs to be CLOSED and remodeled. Embarrassing!!!

Location

Old dingy outdated carpet. Old and dim lighting. Elevator was broken causing long delays. Pool closed. Parking garage crumbling. Toilet paper holder fell off the wall. Windows hadn’t been cleaned in years. Total BUST!!!

8.0

Jan 2024

I can’t wait to go back

Room was amazing. Thank you

Everything was great. Thank you.

5.0

Sep 2023

Underwhelming, but staff was helpful

Breakfast was very good, but I could just tell staff is taking shortcuts. Margarine packets looked like they had been put back if not used by other guests, etc. Desk staff was so welcoming and helpful, but it was so obvious they are taking shortcuts and need more help. Lobby is beautiful, but the whole place overall need updating.

Smelled musty, stained carpets, refrigerator in disrepair, few ice machines, parking garage looked almost dangerous. Refrigerator in room was over iced and leaking water, so we called and got a replacement, but it froze everything, one phone didn't work, parking garage with electrical hanging

1.0

Sep 2023

Uncomfortable, dirty and embarrassing

Trash dirty unfriendly staff photo different from advertised over booked no breakfast to feed everyone Short staff the elevator were over crowded parking was over packed no spaces still had pay for parking did not meet expectations or live up to what is expected from Hilton embassy suites. On oxygen and auto immune disorder sanitation and cleanliness matter in this time of life Covid kills. Not smoke free every one room smelled like smoke one of rooms smelled like hard chemicals a total disaster for the guest and Family that disability’s and and was a let down compared to embassy suites San Antonio airport??? So sad

Customer service and cleaning or breakfast and rooms bad

8.0

Sep 2023

Very good

Clean room. Friendly helpful staff

When I booked it I didn’t realize the proximity to the hospital. It took a while before I fell asleep due to the ambulance sirens

1.0

Aug 2023

Terrible

Maintenance man was trying to hold our child's hand and ask her to come with him. Very scary and will never stay here again

8.0

Aug 2023

Very good

Amazing breakfast! Super happy hour! Very nice and helpful staff.

Rooms are a bit outdated. Bathroom sink and tub drained very slowly

5.0

Aug 2023

Passable

The look of the inside from the lobby and the location.

Everything in the room was very dated, the shower was very small you could almost touch your head on the ceiling. TV was antenna TV, and the parking was expensive a complete mess. We have a taller pick up trucks and there were limited spots outside for oversized vehicles that couldn't fit in the parking garage and there was no signage to reserve those spots and they were quickly taken by little cars.

8.0

Aug 2023

Very good

Very spacious

The shower wall was leaking from upstairs.

7.0

Aug 2023

Pretty good - a bit over-priced for the value.

Great downstairs and manager's reception. Our room was clean and comfortable.

Hot water took a long time to reach the shower. Breakfast was rough, I don't know if the food folks talked with the front desk to check on occupancy. Out of many items, and not restocked. It was busy, but we were fairly early too. We got in the elevator in the garage level and our key card wouldn't fit into the slot to operate the elevator. Had to walk around to the front of the hotel.

8.0

Aug 2023

Decent hotel. With some needed renovations!

The room was very nice and the beds were real comfortable. We loved the two pools. I could see where it would get crowded with a lot of people though.

Hotel could use a little renovation. Nothing too extreme this little paint and some carpet fixed would make a huge difference.

10.0

Jul 2023

Comfortable, well considered, excellent staff and especially the breakfast staff and mnt guy

A bit dated, but serves the purpose of travel and staying overnight in a city. Needs a reboot. Staff were friendly and genuine.

8.0

Jul 2023

Very neat hotel and nice staff. Pool was great for the kids

It was very neat and the staff was very friendly.

Near the hospital or something. Sirens all night

3.0

Jul 2023

Would not recommend. Spend the big bucks elsewhere.

Check in went well, the staff was friendly and knowledgeable. Staff gave a welcome bag that had snacks and drinks in it, this was greatly appreciated by my children. The fountain was up and running, children also liked that.

Our room was very musty smelling. Upon opening the curtains by the sliding glass door, we discovered the carpet was soaking wet. There was a family reunion or something of that nature happening in the lobby, they were very loud and up late. At breakfast the next morning, the facility was a MESS. There were people, plates, trash and random food laying all over the buffet area and surrounding areas. There was not much food available at 8:30 AM, which was disappointing to my family. The food was not of great quality, my youngest dished himself up a strawberry that was moldy and rotten.

9.0

Jul 2023

Very Good!

Great location could walk to the plaza if you like walking it was a 15-minute walk on a nice day. Wonderful breakfast, Tuscany feel with the fountain and decor. Our bed was wonderful, the girls had the pullout which was a bit flat and you could feel the springs. It was a little older and the bathroom door comes in off the bedroom whereas in other Embassy Suites the bathroom door is off the living room area. The bartender was very nice, and he explained how they were going to redo the hotel right when covid happened. It was packed for the Taylor Swift concert but staff did amazing keeping up with everyone. We liked it!

7.0

Jun 2023

It was good just a few things needed fixed

it’s very pretty inside and clean

ice machine on 9th floor not working shower pressure wasn’t the best tub was plugged and not wanting to drain

5.0

Jun 2023

Passable

Not that much

Pillows were too small they weren't full size. Shower was way too short, I had too duck down the whole time. Hot tub wasn't working when I was there

6.0

May 2023

Very good value for money. nice and quiet rooms.

Central place, many good restaurants in the area. Nice bartender knew the area and gave some good advice to some fabulous restaurants.

Jacuzzi was broken. Some of the staff was not that polite.

4.0

May 2023

Disappointing

A/C didnt work well. Hidden charges

4.0

May 2023

I was so looking forward to the vintage charm but disappointed in the maintenance and cleanliness.

The Spanish vintage look of the hotel is very cool. Felt like I was in Mexico Parking garage easy Luis assistant was helpful Room set up was nice

Cockroaches in my room. Lots of them in the sink- they were babies so you know there are more. Ewh I am still in shock. Stains on almost all carpeted areas. Windows very dirty Markings on walls Water stains on the ceiling Dish room off the stairwell was atrocious. I work in restaurants, this wasn’t todays mess. This was laziness and makes me question the standards really anywhere on the property. Pool area closets ran down Pool area bathroom in poor repair bathroom had hair, fecies all over the floor and sinks. Kids let into the pool area that weren’t staying there jumping off ledges, swimming in FULL clothing like jeans and all. Zero employees around to monitor. Staff hand their disposable gloves tucked into their apron like they planned to reuse them.

FAQs

How much does this hotel cost compared to others in Kansas City?

The average price for a rental in Kansas City is R 2,310 per night. This rental is R 994 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Embassy Suites by Hilton Kansas City Plaza. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Embassy Suites by Hilton Kansas City Plaza. Enjoy the water!

Is Embassy Suites by Hilton Kansas City Plaza pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Embassy Suites by Hilton Kansas City Plaza?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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3.8

Good(989 Reviews)

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Pool · Pets allowed · Kitchen / Kitchenette

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Embassy Suites by Hilton Kansas City Plaza

About this hotel

Amenities

Map of Kansas City, KS

Nearby attractions

Embassy Suites by Hilton Kansas City Plaza

Hotel in Kansas City, KS

Reasons to book

About this hotel

Amenities

Map of Kansas City, KS

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Kansas City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Embassy Suites by Hilton Kansas City Plaza pet friendly?

What amenities are available at Embassy Suites by Hilton Kansas City Plaza?

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