Hotel Valencia Santana Row
About this hotel
This hotel is the only hotel located on the fashionable Santana Row, which features upscale dining and shopping opportunities. Hotel Valencia features interiors with Spanish-style architecture, 2 on-site restaurants and a full-service bar.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of San Jose, CA
Hotel in San Jose, CA
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Air conditioner and more
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Reviews
4.3/5.0
Excellent(183 Reviews)
100% verified reviews10.0
The whole experience. A stay in this hotel is an experience on its own.
-
10.0
The service was absolutely top notch, Five Star rating for sure. We were treated like royalty.
5.0
Clean and well maintained hotel with great location.
Staff was not helpful at all, borderline rude (except valet guys and Kimberley).
At the check in they told us there are plenty of free rooms and then gave us the one with terrible parking view. We were never informed about breakfast options and when asked questions e.g.about gym, bar, etc. we got one-two words answers, so it felt forced. It felt as if they invest time into some guests and not the others, which is incomprehensible at this level. They really rarely greeted us.
Also the iron in the room ruined our expensive shirt because brown water was leaking.
10.0
Fantastic. Everything perfect room huge staff perfect
Nothing
8.0
Bed is amazing & room spacious
Breakfast buffet has been discontinued
Fitness room only had one treadmill working one day
8.0
The location is extremely convenient.
The staffs are very nice and friendly.
The Wi-Fi needs upgrading.
1.0
The room and overall cleanliness was horrible. The comforter had a dark blood stain at the bottom and it had numerous other stains. The thin sheets covering it easily came off and exposed the filth. The chair has something gross on it that I wiped off. Thank god I brought my own Clorox wipes. The bathroom was dirty and shower smelled like pee. I would never stay here again. The bathroom wasn’t stocked with enough towels and the grout looked brown and the sink was clogged and very slow draining. The shower got cold 5 min into the shower so you got a Luke warm shower. The room stunk like the last musky person who was in it. Gross - What a rip off. I never leave bad reviews but this hotel cost a lot and I imagine it would have been cleaner at another hotel down the road. You pay for the location here. The rooms need some serous TLC.
10.0
the staff was wonderful and professional down to the valet parking, check in desk, room Service. very highly recommended
10.0
Breakfast was good.
10.0
I loved the central location on Santana Row. The valet service is an absolute must!
I honestly had no complaints!
9.0
The location add staff
5.0
good location Great breakfast and warm perfect service at the breakfast area
They didn’t have my booking when Ia river at midnight took a long while to sort was crazy busy with a function rolling over into the reception with happy people not a very good welcome and took too long to sort no offer to make good or compensate. lack of thought from staff
8.0
The shower went from scolding to warm.
Neighbors were noisy.
Some mold in the shower and outlet at bathroom sink
5.0
location, the guys at front door were so friendly,and professional.
it was not clean as I was expecting. when we arrived even it was an hour after check in time our room wasn’t ready. Took so long for our luggage to arrive. the snacks in the room looked like they were there for years.
8.0
location
no food room service at night
8.0
the location was superb
breakfast restaurant was lacking in ambiance
6.0
The location.
It wasn’t clean, specifically the tub and the bedding smelled used possibly unchanged from a prior guest. The room was also dusty and had spiderwebs in air vents, ceiling as well as in light fixtures.
FAQs
How much does this hotel cost compared to others in San Jose?
The average price for a rental in San Jose is R 3,113 per night. This rental is R 428 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Valencia Santana Row. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Valencia Santana Row. Enjoy the water!
Is Hotel Valencia Santana Row pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Valencia Santana Row?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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