Convenience

Cleanliness

The manager

It was so dirty

Staff. Location. Environment

They changed my hotel location at the spot. They over charged me. They tried to scam. But staff was very good

Overall customer service was good. My stay was comfortable and staff was very cooperative.

Both are good and manage very nice staff

I most likely

Nothing at ALL!!!

Everything!!! This was the worst experience in my traveling history!!! From the receptionist to the manager, everyone was ill-mannered and rude, and no one knew the courtesy of hospitality!! They made me roam around the city at 1 o'clock at night to search for ATM as they expected to be paid in full BEFORE the stay!!!! The towel handles were broken, the shower didn't have a door, and every joint was rusty!! The bedsheet was torn, the pillows looked never washed, and the room as well as the washroom was so smelly that we have to take bath in perfumes to survive the smell.

I enjoyed the stay at the hotel a lot. It's located in a very interesting area, safe and easy to get to the shopping centre. There is a beautiful view from the hotel and the area is peaceful. The staff was very nice and helpful. The Internet was very good.

N/a

Gloomy