A hotel is the hardware. The people is the software. The defining difference in Rivertel is the staff who are very friendly and helpful. My mother is an invalid and needed a chair to bath in. They promptly provided one which was so different from one of the 4 star hotel we stayed in Ipoh which did not helped.

Highly recommended.

Everything

The hospitality

Bantalnya menyebabkan kami suami isteri sakit kepala dan tengkuk.

Clean and nice environment

Tempat parking bawah yg kurang menarik..

Towel too old, some room power point not working

It'ok because facilities very clause at town

Staff racist and make me shamed he known I comes hotel with motorcycle

Location is good. Next to Lotus Mall & famous eateries near by. Staff are friendly & professional. Room is clean. Only 2 points to highlight to allow the guess to make payment at level 2 restaurant & ensure hair dryer in room is functional. Otherwise, double thumbs up!