Spacious room and very fast internet, the rooftop was small but nice..wish the outdoor furniture had cushions. The location was near main restaurants and museums. The staff allowed us to leave our food in the main fridge and use the microwave in the common area, which was nice. Overall good for a short stay

Would be nice to have a small desk in the room, some of the staff could be friendlier

Cerca del centro de cuernavaca, cama comoda

N/a

Si, me gusta mucho hospedarme ahí! Siempre lo elijo por lo cerca que queda del centro de la ciudad.

No es que no me guste, pero en mi opinión, si hace falta un espejo de cuerpo completo.

Es un hotel muy bonito y seguro

Location was appropriate

No elevator. No water in the bedroom. Hotel very hidden.

clean, kindness

very noisy outside all a day because many cars.

It is not for everyone. I have stayed here numerous times and love it more with every visit. You are literally in the heart of downtown ,and the front room suite, though it can be a bit noisy (That is why earplugs were invented) is roomy and half the price of other options in the area. Very clean and just the nicest people running it.

The only thing I miss is the coffee at the front desk in the morning and no coffee maker in the room. I am an early riser coming from a later time zone and the only options are a couple of Oxxo stores several blocks away, before the small cafes and restaurants open. Even Starbucks, which is just up the block says it opens at 9 AM but wasn't until 10 the few days I stayed in Cuernavaca.

Location and convenient parking

Water pressure. Several times, I reminded the stuff to turn on the bomb

Location

Water supplies

closeness to park areas

facet was loose poor water pressure in the shower head

the location is unbeatable- just a short 3 minute walk to the main plaza. the staff is very accommodating and kind. Perfect place to stay if you need a basic accommodation to explore Cuernavaca and the surrounding area.

Central location but still quiet. Excellent pick-up point by car. Very comfortable bed and shower. Air-conditioning was also nice. All updated facilities.

Could use a closet or at least more wall hooks instead of drawers.

We were couldn’t make it the first night of our reservation because our car broke down. When I tried to call the hotel to notify them, I couldnt communicate because they didn’t speak English. The pictures and description on the website did not match the room. It was not clean. When we pulled back the sheets there were bugs crawling in the bed. There were also about 10 strands of women’s hair in the sheets and on top of the bedspread. When I brought it to the managers attention He was not concerned and there were no other rooms to move us to. The room was noisy with a lot of street noise and did not seem like a safe neighborhood. We did not feel safe do to the neighborhood and lack of cleanliness. We did not stay the night and went to another hotel.

‘City view’ was actually a tiny balcony over a very busy, noisy street with exhaust from cars coming right into the room. The third floor rooms where we moved were much better with large terrace area buffering the street below and also a nice lace to sit

Nice,vintage but modern room with balcony

Location

Staff not friendly, room not made up each day, very small room.

Everything

Nothing

Great location. Friendly staff.

No windows in the room. But didn't overly bother me.

Location. Wi fi.

Noise of street

Location

It was a comfortable room centrally located

The hotel is situated on the main car traffic street so it feels hectic during the day and very uncomfortable in the evening outside. Very close to the lovely area of town, so is a shame.