The flat was comfortable and clean.

I have already sent feedback and photos. The flat was fine - if a little tired in places with peeling wallpaper and water stains on the ceilings. It was clean and well appointed. But: - The flat is down a filth, unlit alley way - you have to walk through detritus and overflowing bins. It is also behind a pub and so open to people coming down after a skin-full - the entrance is dirty and full of dropped paper and an electric box which looks well below H&S minimum - the key to the lower door does not work - so I was out in the rain in the middle of the night with no access. Luckily someone in another flat let me in. This is not safe or acceptable especially for single females - When I could not find the keys on arrival, I called pillow partners twice and e-mailed - not response at all to this day - I have sent feedback to two e-mails - no response

Very central location. Pleasant inside.

Access through filth. Bed small. Host away and didn't respond. Not allowed to leave luggage early.

Central location. Well equipped kitchen. Great having a washing machine. Comfortable sleeping accommodation. Soundproof windows.

Nothing major.

Fantastic central location. Close to several nice restaurants and pubs. Not far from train station too.

Small bed, so we used the extra sofa bed and slept separately.

Great location and the apartment was spotless.

Nothing!

it was conveniently located in the city and had a washer dryer. But it was right over a bar that had loud patrons into the night and trash/recycling picks up starting at 8Am.

We’ve been exceptionally disappointed in this process, communication, and the quality of the apartment. We received no check in instructions and had to call for the code to access the key in the lock box. Pillow partners was very helpful, but the instructions they had to read to us were incomplete. The entry through the alley, past the neighborhood trash cans and smoking employees, the creepy stairwell, and then the dirty apartment. There is black mold behind the bed and obvious water damage on ceilings and floors. The toilet seat is falling off. We were not able to find any instructions on the appliances or checkout procedures. Thanks god we arrived on Sunday rather than the bank holiday or we would have been stuck in the pot smelling hallway.

Apartment was spotless. Location.

No hot water.

Perfect location. Comfortable living and sleeping area.

The kitchen equipment was a bit limited ( no large bowls). There was no hot water throughout our stay. Parking was quite difficult though we knew this and instructions were good as to where to park. The stairwell to the flat was very dirty and the alley way was not too pleasant either