Apartment was exceptional, lots of room plenty of seating for everyone decor and furnishing very good

Couldn't fault a thing

Beautifully appointed and quite well equipped, it is centrally located and perfect for what we wanted.

There was no hairdryer in the en-suite, contradicting the description, there was a bulb missing from a bedside lamp, there was a chipped glass and parking was an additional charge despite the fact that a parking bay exists for every apartment- an unnecessary charge based on what we were paying. The tea and coffee left was basic, not matching the standard of the accommodation and a dishwasher tablet was not left for the dishwasher…again a penny-pinching exercise that detracts from the overall experience of the apartment.

The flat was very spacious. Fantastic kitchen area, lovely bedrooms.

The bunkbeds were unsafe, the children would not sleep in them. Need screws tightening. No extra bedding for sofabed. (Cousin wanted to stay) No soap in toilet. Kitchen needs alot of extras adding. Oven gloves essential, wooden utensils for non stick pans, roasting tins (had to cook oven food in grill tray)

perfect for our short stay

could hear every word from pedestrians outside, but didn’t bother us

The place is so luxury and spacious, fully facilitated and very clean , giving us a comfortable stay.. It really worths the money, plus the price was already very reasonable.

Spacious Excellent location Perfect for my group size

Nothing

very large and spacious

There were noises all night every night, recorded and showed reception. no one had any sleep. noises appeared to be from pipes. Cooker not clean. mother found a bag of drugs down sofa!! £10 per car per day. £30 charge for pets. Already paid £950 to stay!!

The place was very spacious

We were not sure about having enough toilet paper so we asked for one more roll and the staff said they could not ptovide that service...paying over £580 for 2 nights and being told we couldn't have one extra roll felt wrong

Location

All the tvs turned on at 3 in morning !!

Very spacious and clean.

lack of airflow, gets very warm in the summer.

Location

Windows in the bedrooms couldn’t be locked open on ground floor. The dining area only had 6 chairs and there was 8 of us.

loved the location of the property, it was very central so it was easy to get around. it was a beautiful property all round- the kitchen and dining area was gorgeous! the bathrooms were really nice and clean and so were all the bedrooms. the 3 mains bedrooms were good sizes and well presented.

it shouldn’t be advertised as being to sleep 10 adults-the bunk beds are smaller than single beds and are designed for children, not adults. the sofa bed was smaller than a small double and again not designed for adults. being a party of 10 we ended up having 3 people needing to sleep on the floor as the bunk beds were too small and unstable and then sofa bed would only fit 1. more cleaning products needed to be left so we could have left the property is a cleaner state.

Excellent Location, Perfect accommodation for our group Would definitely use these apartments again and would recommend.

keys were easy to collect, but they would not issue to another member of our party despite us calling and giving authorisation, I guess in a way this should be seen as a positive but a little frustrating for the group that had travelled a long way. Also the shower in en-suite never worked during our stay. One of the reasons we booked this accommodation was because it had 2 bathrooms.

Great Location for city break

nothing

Space and facilities

Noisy twin room due to no double glazing next to road

Friendly welcome, extremely quick and efficient check-in process and the apartment more than catered for our requirements. Couldn’t have asked for more in terms of location, facilities and cleanliness.

Size and layout and comfort.

Shower in ensuite didn't work and couldn't be fixed during stay. No double glazing, so noisy from main road outside.

Very clean

Nothing

The apartments are in a beautiful building. The decor is clean and modern. The Westminster apartments have great bedrooms.

The living space in the Westminster apartment is spread over 3 separate small areas which was not so great to hang out as a family/ in a large group.