The staff are co-operative

Nothing

Great location, clean and great value for the money. My sister and I enjoyed our stay.

There was no bad points.

Convenience

Only 1 pillow rooms tight

I am still waiting for you to refund my money . The hotel refused to let us stay and said they refunded the money to booking . Com yet booking . Com have ignored my messages and not returned my money

Booking . Com stealing money

Urmm…..there was a vending machine in the reception and you can borrow a hairdryer.

The bathroom was dirty and had a strong smell of wee. Borrowed some kitchen cleaner and sprayed it around the bathroom which seemed to get rid of the smell. Why is the bathroom door glass? Don’t stay here with anyone you don’t know very well because they will see the slightly blurry outline of you having a poo and in the shower. Room became extreamly hot and the air con did absolutly nothing. As we didn’t have a window either it was difficult to cool down.

Zero

Noisy Unfriendly and unhelpful staff. Found long hair in my bed. Not good value for money, room is way too small for what you pay.

It was clean

Couldn’t sleep all night due to noise of ventilation shaft right next to room.

Easy and convenient.

No tea in room for the morning

La localisation

La taille de la chambre

Good location

No tea making facilities

Very helpful to us who's travelers

No free coffee or electric tea pot if wanted to drink some hot drinks

Easy check-in and friendly staff. Free towels provided at the reception. Good shower, firm mattress, and pleasant temperature in the room.

Kitted out according to what we paid - quite slim pillows and duvet and a very small room for a long stay!

Easy check-in and friendly staff. Free towels provided at the reception. Good shower, firm mattress, and pleasant temperature in the room. Was allowed to combine two bookings (rather than check out and check back in on the same day).

Kitted out according to what we paid - quite slim pillows and duvet and a very small room for a long stay!

Convenient and Good Price

Snack facilities inc Coffee M/C poor

The price

No tea making facilities in the room

Didn’t get to stay at the property

Didn’t get to stay at the property add no Id even though it’s full of drug addicts couldn’t even get a refund and the man behind the counter was very rude kept calling me bro

Nice shower and bed was clean. Had a good night's sleep as always

The shower was warm and bed was soft

Location, just 4 minutes from Hope church which was where our conference was. Quiet

Very small room. Not having tea/coffee making facilities in the room

Cheap car park very near. Near Regent Theatre.

Room was too small for two people. Drinks machine gave half a cup.

Leaving

No coffee making facilities in the room

Pan obsługujący klientów bardzo profesjonalny

Czystość

The room was much more spacious than we expected with plenty of room between the beds and a larger than expected bathroom. The number of power points and USB charging points far exceeded those available in far more expensive hotels.

Despite the 7 power points and 6 usb charging points none were working nor was the television. We reported to reception that although we had lights in the room we had no power and they came and didn't do anything. They said they were quite full but would go and see if there was a room they could move us to and if not could charge our phones in the office overnight and offer us a late checkout. I explained we were checking out at 8am so the children just needed to get to sleep so a room move would be acceptable. We then waited for two hours and the receptionist never came back and by then it was almost midnight so we went to sleep. On checkout nothing was mentioned and we all had flat phones and no way to charge them.

It is cheap and cheerful and a good place if you just want somewhere to ‘rest your head’

Nettes Personal, sauberes Zimmer und gute Anbindungen. Hundefreundlich!

sehr kleine Zimmer, gerade mit Hund. ungemütliches Bett

The hotel was very conveniently located and check in was quick and straightforward. The bed was comfortable and the room was clean.

The shower head wouldn't stay up so it was very difficult to shower. Noise from other rooms was audible at night, meaning I couldn't get to sleep when I wanted.

Everything was top notch

Nothing at all

Room was clean. Bed comfortable. Good location

Would have liked tea/coffee facilities in the room

I didn't take breakfast.

Every hotel's charges period for a night starts from 12 midday to 12 midday the following morning. It's a cheating making yours from 15:00hrs to 10:00hrs the following morning. I believe you need to reconsider this this please. Also, one of your guests complained about bedbugs bit. He showed me his hands and I told him to lodge a complaint in that regard.

good price & location. friendly staff & really clean hotel

couldn’t sleep (not the hotels fault) but there was also a really annoying green flashing light in room on air con panel which wouldn’t go off and the shower head was broken, wouldn’t stay up so was rather annoying

Parking is bad

Clean tidy

Room was compact but had what I wanted for a business trip

Smelly shower Sheets I don’t believe where clean

The room us very comfortable

Some times the elevator is not working mostly when you needed most like you have many things to lift