I booked our trip with you under the impression Breakfast was included…it wasnt, but I paid for it! I tried contacting management about the wi fi , no response. I tried to get info on how to use the safe…it had no key…no help from management! I found that to be half assed on their part. We will not book another stay there, for $3198.00 we couldn’t even drink the water.

See above. The beach and pool were wonderful…it’s a fairly remote area, so you dropping the ball on the breakfast being included really messed us up! I would think you would have offered a partial refund.

No breakfast here. Right on the beach. Walking distance to restaraunt. Staff was very helpful. Hot water plenyigul

Cant think of anything.

Only the location

There was mold growing everywhere in this unit. Beds were hard like rocks. There wasn’t an extra blanket or pillow for the futon bed. The futon was nasty and stained. The guest shower leaked into the living room every time my son took a shower. The windows leaked very badly. There were runny bugs everywhere. This unit is more of a zero star rating not a five and definitely not up to Gold Standard. We will never book here again. We got what we paid for which was a cheap nasty condo. Also the Resturants near by are out of business!!! Very disappointed with the over all experience!!

The pool was great. We had some concerns about a hanging light in the pool with an exposed wire and the caretaker was supposed to come look at it but we never heard back about it and it was still hanging when we left. The condo was spacious. The grounds were well kept. Lots of beautiful trees and flowers! The AC worked well! Pamela was helpful with getting excursions booked.

The condo is in desperate need of a paint job and some updating. The futon was very uncomfortable in the living room. I don't think it would be good for sleeping on and there were no provided bedding if someone would need to sleep on it. A few more kitchen towels would have been helpful. At the time we were there, the beach was covered in sargassum and so we didn't swim at the beach right outside the condo, which I was expecting to be able to do.

The location is great! Close enough to the point of Placencia for a quick drive into town but distant enough to enjoy peace and quiet and sounds of nature.

The condo could use a good deep clean and a bit of maintenance work. Some light fixtures were not working and the faucet in the shower leaked. The pool needs some TLC besides the coconut tree debris randomly falling in, the water was cloudy and pool edges were a bit slimy.

I love the physical environment. The trees provided a welcoming environment and the pool deck was excellent and provided a great space to relax and enjoy the day. The condo was spacious and very comfortable.

The pool was open. AC worked. Decent water pressure.

I booked this place thinking it was open. This was the place to stay. Nope. Nothing. The place was for sale. The restaurants and bars were closed. Very disappointed. Had to clean my own room. Extra charge if I wanted them to clean it. Didn’t know that. I spent A LOT of money to make my own bed. Saw a rat in the room said hi. He/she was super fast and droppings on the bathroom floor when I checked In. Texted someone. I think I just upset them. All communication was by text. No one on property that could take care of something. Was trying to work. Internet and power would go out for hours. That could be just Belize. The police are super cool. Long story.

Pool