Very clean and modern room. Staff is friendly and helpful. The spa pool is very comfortable. We especially liked the outdoor infinity pool. Breakfast was excellent.

Pillows were not comfortable at all. Bathroom door doesn't shut completely and therefore doesn't leave much privacy. The pricing concept of the spa is quite confusing.

Still waiting for my invoice

Rooms were very spacious. Food was excellent We really enjoyed our two night stay

It's a very nice but expensive Hotel & Spa. Everyone was very nice. Excellent breakfast. They made sure my dog had some bowls, a bed and some food and chewies. Love that. Also love how big the towels are!

Would like to have more roomservice options. And the option to use the Spa pool for an hour instead of three. The bed has those sensors that a small light turns on when you step out of it, very fancy, not very handy with a dog sleeping on the floor next to the bed and moving. 😂

Terrific breakfast – selection and quality!

Will be a featured hotel in our upcoming travel guides! Wonderful location right on the waterfront and great views of the sound (Allusund). Easy access, easy to find and easy to park. The parking structure across the street is connected with a skybridge to the hotel. The promenade in front of the hotel goes all the way to the park by the castle and continues for miles toward the Sonderborg Lystbadehavn. Our suite had great views and on a.clear day we watched the sunset. Good sized with a large sitting area with an ottoman and a couch as well as a large desk. We loved the split bathroom. Half bath with a toilet and long sink with heated floor, and a separate shower room with a large sink. Lots of counter space for make-up and toiletries. The bath sheets are enormous. Comfy bathrobes appreciated too. Breakfast was an event. Delicious and extensive selections, lots of local items. Terrific chef made items. Excellent coffee and tea. Front desk staff and breakfast staff friendly and helpful. Definitely recommended.

best breakfast of any hotel

Morgenmad og point of view

Phenomenal spectacular hotel location with a spa of highest calibre the space was fantastic totally relaxing. Staff warm and professional, breakfast exceptional.

Easily the best, largest, and most extraordinary breakfast buffet I have ever experienced.' Actually added significant value to the high cost of the room. The view from the room was magnificent and the shower even better than mine at home. The entire hotel is spotless, first rate and well-deserving of its 4 stars.

Excellent hotel with a great breakfast buffet. Rooms are brand new, comfortable and very clean. Professional staff, plenty parking space. Nicely placed at the waterfront.

I have no complaints.

This is the best breakfast selection I have ever seen.The food is fresh and selection extensive. I highly recommend:the pancakes with vanilla syrup and bacon; all cheeses, all freshly baked bread; freshly prepared jams ( especially the strawberry jam) liver pate ( amazing) the salmon, the selection of Danish pastries and selection of coffee. I stayed a few days and each day I discovered something new. The suite was extensive and well laid out with spectacular views. Staff were exceptionally accommodating. The view point is amazing. Exceptionally clean.

I loved everything. Truly special experience.

Good location. Friendly service. Very nice breakfast.

That one needs to pay extra for the spa. That was not clearly mentioned at the booking stage. Personnel should be more pro-active explaining the features of the hotel.

All was new, amazing architecture and perfect surroundings.

COVID-19 (at that time)

Amazing view, beds were great, and the place is brand new, so hard to complain about anything like that. I have edited this in, because it would be wrong to forget tha the breakfast is quite amazing. I have stayed in quite a few hotels in my life, and I think this is the biggest selection of breakfast items, I have ever come across :) and it was all quite nice, taste and fresh.

It's hard to give this property other than the highest marks; it's almost brand new, we stayed in a great room on the 16th floor with an amazing view of both the water and the city. But as we all know the devil is often in the details. The hotel has no parking, there is a parking garage right across the street, but it has nothing to do with the hotel, so availability is your own problem, and it adds almost 10% to the cost of your stay. They cannot reserve a table for you in the restaurant in the reception, if it's on the same day; and again availability of a table in the restaurant becomes your own problem. There is not many things that annoy me more that being told that there is no space in the restaurant of the hotel you are staying in; for me this should never be possible; you are often tired on arrival, it's often late, and the last thing you want to do is to scramble out into a city you may not be familiar with, in hopes of having dinner. To add insult to injury, the person at the restaurant was quite arrogant, was not impressed that we were staying in the hotel, rolled his eyes, and seemed very doubtful about the prospects of securing a table for us; that being said, he did come around though, and we did get a table and had a very nice, but also quite expensive dinner there. As mentioned above, the room was pretty amazing, but so was the prize, so it's not a value for money kind of place, more a you get what you pay for. In the room itself, the arrangement around the toilet light is not well thought through, when you turn the light on in the toilet, it also turns on in part of the bathroom, which lights part of the bedroom, and there are no doors to close, so my wife went to the bathroom in the dark early in the morning, as not to disturb me.

A modern, clean and amenity filled hotel. The views from hotel rooms are breathtaking

Staff could be friendlier

Breakfast was good,

Dinner at restaurant Alsik, was not as good as expected, especially the Panna Cotta, had nothing to so with a Panna Cotta, did not eat it, too rich, heavy and sweet. Food was boring. The staff at the reception was, not very well trained. First we were told we could have lunch at Resturant Alsik, when we went to the restaurant, they told us we couldn't because it was fully booked, even though there were many free tables, instead they made us go out of the hotel to have lunch, I find it weird, that the staff recommend us to have lunch outside the hotel, and spend money outside the hotel instead of trying to find a solution. In the Spa are, I did not get the spa feeling, it was to steril, You have to make it feel like a spa, it would have been nice with spa music so you get in that mood, this was to Scandic feel, and cheep feel. And part of chilling around a pool is to be able to enjoy a drink, not in the cantine kind of spa cafe. The sense of arrival in the lobby was also to jammed and to small an area. It had a lack of sense of arrival with nice music to set a mood. Not the sound of people talking and suitcases, that feels like a cheep hotel.