This was a great property for our group of 10 to stay at! Close to all of the exciting things!

We love staying at Bridges Bay and these cabins. Unfortunately, when we arrived on Sunday for our seven night stay the toilet seat in the upstairs bathroom, was completely broken. We called Monday morning to speak to Beckie, the property manager and let her know the importance of getting it fixed. (There are 2 bedrooms and a loft upstairs and the majority of the guests sleep there.) She said she would pass along the message. Unfortunately after that call and two additional messages, the cleaning crew never did replace the toilet seat. Frustrating, given the length of the stay and the fact that we could have simply purchased and installed it ourselves. Aside from that, we had a great stay at this property and look forward to returning.

Nice clean property. We enjoyed our stay for three nights. Washer and dryer was a nice feature so we could wash our swimwear after each days activities.

Was a very nice setup for our stay. Only thing is wish the kitchen table was normal height instead of counter height since is hard for us with back trouble and handicaps to use.

we had a great tie and the house was great and we had an Uber driver all weekend.

Cleaning people were there 1 hour 15min after cabin checkin, still cleaning with their grandkids running around. A used tampon was on the back outside patio. The hotel resort water park was closed for 3 days during our stay (in July). The owner of the cabin would not discuss reimbursing our family for this inconvenience. The cabin is listed as supplying 6 water park tickets daily; included in the cost of the rental. After multiple emails, the owner refused to reimburse us for the water park cost (six tickets daily x 3 days). We never even spoke to the owner. He would only communicate through his manager. Our family members whom stayed at the hotel received a 20% discount off their stay. The owner of this cabin definitely does not value the experience of his/her guests.

The property was lovely but not clean. We had to clean some when we got there. We were told they fired the company. We were credited back our cleaning fee.

My 7 friends and I really enjoyed this home & how it was structured with beds for everyone. We wished there was an 8th chair but we got by. Great birthday celebration!

Easy rental process. House was lovely and perfect for our family. We had hoped to get in early. Rental management person never responded to my email. We got there at 4:00 check in time and cleaning person was still there. She called in assistance from 2 people and we still didn’t get in until 4:35. I realize this was not owner’s problem and reiterate that it was a beautiful home and hope to rent it again. Definitely recommend this VRBO.

Great spacious place!

Relaxing and hospitable surroundings! We loved it

Property was dirty upon arrival. I called housekeeping and they came the next day to clean and bring more towels as there were very few for our group. Linens on beds were terrible. There was not even a mattress pad on my bed, so awful. The reason I chose this property was for the water park and pool. They were closed for the first three days of our stay because of staffing issues. On the remaining days they alternated keeping the pool or the water park open. We never got to use the water part! I am waiting to see if I am going to get a partial refund! I would say try and find another place to stay in the area. They have totally over-built this complex and do not have the staff to keep up with it sadly. The property manager, Beckie and housekeeping have been responsive to my requests.

The only positive was the great communication with Beckie. She was outstanding. The house is advertised to include 6 water park passes as an included amenity. Well, the water park was closed for our entire stay and the owner was not willing to adjust the price of the rental. We paid the full price for a partial experience. Just terrible customer service. Also, we checked in at 4:30 and the house was not cleaned at all from the previous renters. The beds were still stripped, dirty towels piled everywhere. The cleaning crew apologized and came right away, but the laundry wasn’t until 8:45 and my family was displaced during the cleaning. They rushed to get it done, which left the house not in a great state. The home is fine. Pretty average to low end furnishings. The sheets and towels were so thin you could see through them. Needs linen upgrades and if we are expected to wash and put away the dishes upon departure, they could at least have a provide dishwasher detergent. Overall, it was not great experience. Would recommend the area, just not this particular home and owner.

Spacious for our family. Everything we needed or wanted to enjoy our week. Amenities were helpful and greatly appreciated. Waterpark/arcade/fitness room were nice perks included with our cabin. We will be booking for next year.

We had a great time but noticed a couple of things. The knob on the door of half bath was broken when we got there and when we used the oven the house filled with smoke so it probably needed a good cleaning, but overall we really liked the house. Would definitely stay here again and would recommend the house to anyone.

Very clean. The heat pump did not work well for cooling.

Cabin was exactly as expected. Check in and check out was smooth. Communication before was great. Windows give a lot of light but not great for sleeping in!

Had a great weekend in Arnold’s Park. Property was nice and had been well cleaned. Beautiful weather didn’t hurt.

Great place for a weekend stay and if it was a week or more, it would work too. Clean and lots of room.

Roomy and very clean, pots and pans were in great shape. We loved it so much we are planning on going back in the fall.

We enjoyed our stay very much. The house was perfect for us. Plenty of room and comfort. We would sure stay there again no question about it. We would like to go back when it is nicer out.

We enjoyed our time with friends. Everything went smooth. Great property!