We were so uncomfortable that we went to a hotel at 11pm at night. I payed for 2 places because the location of the house did not seem safe especially at night. The park across the street was full of homeless and shopping carts. This was entirely my fault for not knowing the area better but if you are not familiar with the area this is not a good location. I have used VRBO in several different places and this may have been the last. I think the process was fine and communication was okay so I feel bad rating this place poorly but we were actually scared when we pulled up to this house. I don’t know how to accurately rate many of the things because we were not there more than 5 minutes. The communication I received when I said we were not comfortable staying was okay can you cancel your reservation but I couldn’t because of the cancellation policy and I don’t expect a refund I just want others to know what to expect of the location. I also apologize to the owner because I never leave a low star review.

The location and house size worked well for our group. The kids really enjoyed the heated pool in the unseasonably chilly weather. The biggest issue we had was just how dirty the house was. The bed sheets, towels, an bathrooms were all clean, but the floor throughout and the kitchen required some extensive cleaning. I even had to buy cleaning products, because there weren't any. Rather than spend my vacation scrubbing floors, we did a minimum floor cleaning and just made sure to wear something on our feet. It was so dirty, that the kids' bare feet were black within 30 min of being in the house. The kitchen took a couple of hours to clean. I did bring this to the owner's attention. The owner was communicative when needed, but didn't say more than "thanks" about the cleaning issue. Second, the master bed was in pieces. We had to remove the mattress and reinsert the support boards more than once. We weren't going to go to the effort of actually fixing it, but we made it work. The house is in need of some repairs, but mostly minor. The backyard lights didn't work at all and there were some exposed wires where a light used to be on the back patio. Several outlets had loose fittings and one had no cover at all - fortunately, it wasn't accessible to the toddler with us. One of the screens in the front bedroom was broken and just propped in the sill, and the middle bathroom TP holder needs fixing. The house did suit our needs for the week and the pool/backyard were great; however, overall, it was expensive considering the cleaning we had to do and the minor repairs needed.

Good experience

Nice place

Park House was a great place for our family of 9. It was clean. Property Manager was extremely professional and corespondent to any questions we had while staying. The neighborhood is not the best but the house was well kept and clean. The only recommendation I would suggest would be to keep more of a stock pile, such as paper towels, trash bags etc. Prime location****

Park House was a great place for our family of 9. It was clean. Property Manager was extremely professional and corespondent to any questions we had while staying. The neighborhood is not the best but the house was well kept and clean. The only recommendation I would suggest would be to keep more of a stock pile, such as paper towels, trash bags etc. Prime location****

Overall the house met our needs. All the bedrooms were spacious enough and the backyard and pool was great for our dog! The internet/Netflix/cable was constantly having issues while we were there. We had to reset it 10+ times because it kept freezing/logging out. The cable was very limited (didn’t even have ESPN) so we had to go somewhere to watch the NFL game. The neighborhood is ok, the park across the street is nice but there were a lot of homeless that hung out. It’s a short Uber to the strip, less than 3 miles which we enjoyed. The owner had good communication and was very quick to respond when we had an issue. However, we paid our pet fee during the booking process but when we arrived and asked for the pin to get in he quickly asked if we brought our dog… we responded that we had (whole reason why we booked a dog friendly place) and he then asked us to venmo or PayPal him the pet fee… this was off putting as it was right when we arrived and he could have checked the reservation to see it had already been paid. Also, why would he ask for it through a different payment method instead of VRBO. He quickly backtracked once I told him we already paid the fee but a heads up for future bet bookers.

We had a great time in this house!