This place worked out perfectly for us since we were in town for a family event, and our family lived just a short walk from the rental home. Because of this, we walked throughout this cute, historic neighborhood many times. What a fun, safe, and beautiful area. The home was clean, attractive, and we had everything we needed. Check in was easy. All was as advertised. When I wrote to the owner using the VRBO link, I received a quick and helpful answer. I would recommend this rental to others, and I hope to come back to it next time I am in Cleveland.

Perfect distance from the city. Very clean nice back yard.

Pretty good overall

We were very happy with the neighborhood and its proximity to downtown and the lake. We were able to walk or bike to most everything. Lake Erie, Progressive Field, Rock and Roll Hall of Fame, 25th Street Market and lots of nice eateries. The house itself is very nice. Love the historic charm. A few things could be repaired/replaced. The bathroom needs an update, but worked fine. The bed was firmer than we're used to. Some minor holes in the wall, that sort of thing. Nothing major. If we were to visit Cleveland again, we'd return to this house.

The unit was clean but not updated as advertised. Neighborhood was quiet and locals were friendly. Furniture was minimal, kitchen table was more of a coffee table with tiny chairs, not enough utensils for a family of 4, and the beds were horribly uncomfortable.

The place was clean, cozy and in a great location. We arrived Wednesday evening. Took a cold shower due to no hot water. Thursday morning temperatures drop to mid 50 so reached out to number posted on Bulletin board to report problem no answer and no response! By noon reached out on vrbo app to host Billy. He responded and said would notify when maintenance on way. Late Thursday I sent him message wondering why I hadn’t received a response. Cold bird bath again. Friday morning came and was apologized to and was told maintenance would be there in a few hours. Finally got water situation fixed by 2 pm. Other then having no hot water and dealing with the cold. I’d say this place is perfect for a get away. Or as I did just to come see the Cleveland Browns play and win. Sincerely a Browns fan from Phoenix

This property is managed by a company called The House Hotels, and every number they list goes straight to a voicemailbox that was always full. We had a difficult time checking in because their shady business email went straight to my spam inbox and they would not communicate via VRBO. It always kicked back an auto message that they were "busy with another guest". I had to call VRBO customer support to get a hold of them to get the check in info the day that we were meant to be checking in. The WiFi didn't work with the info left in the apartment and it took us 2 days of trying to get a hold of someone to finally work out that the info sheet we had was for a different property. The oven also didn't work. Aside from this, the unit was clean and in a great location.

While the house was clean and as described, we had NO hot water and management did nothing to make things right. Upon arrival, we were not able to connect to the Wi-Fi. We texted the number we were given and had that issue resolved within about 20 minutes We went to see a baseball game that evening and unfortunately, while getting ready for bed, realized we had no hot water. I texted the number we had used earlier that evening and got no response despite their claim to respond within an hour. We went to bed and I tried calling beginning around 6:30 am the next morning. Around 9:30am, I finally received a text which said "The owner is working with maintenance and the gas company right now." I texted and asked how long they anticipated until the problem was resolved. No response. I called BOTH numbers I found 4x EACH and was sent directly to voicemail. I texted again at 2:00 to request a status update by 3:00 so we could make alternate plans if necessary. At 3:36, the text I received said, "I'm sorry service is not expected to be restored today." That's it. NO apologies. NO discount on our stay. NO offer to put us up at one of their 40+ other properties. NOTHING. We packed our bags and left a day early. I contacted VRBO and we were reimbursed for 1 of the 2 nights. However, I strongly feel that if I hadn't contacted VRBO, we would have gotten nothing. PLEASE, do yourself a favor and avoid any property owned by this shady company. Their website is: thehousehotels dot com