Room was dirty, had to get all towels out of the dryer, no extra blankets, no pillow cases on most of the pillows, not even a starter pack of hand soap or dish soap! We must be should, but for the same money there are much better condos to stay in and you don't have to bring everything with you!!! False description of property and will not be visiting again!

Condo property was amazing! Property was clean and well taken care of. Security patrolled property hourly and was very thorough. Condo was nice. Only complaint we had was r/t cleaning service and was quickly taken care of once we notified property owner. Will definitely stay again.

The condo wasn't cleaned upon arrival and had no parking pass nor property wrist bands. The owner was quick to get the property cleaned for us but it's obvious the routine cleaning between guest stays isn't very in-depth... the propery could afford a good deep clean like under furniture, the laundry room, around the refrigerator, etc. We did get a parking pass from the cleaning crew when they arrived, but never got wrist bands (not that they actually seem needed for the property). There's several maintenance issues that should be addressed soon -- like the master bath tub not draining very well at all (all showering should be done in guest bathroom), missing knobs on cabinets, cabinets not closing well, baseboard trim has a bit of water/humidity damage in most areas, the sliding door to the balcony is hard to open and has a film developed between the panes making the view outside not as good as it could be, and fixtures like towel racks being loose. A lot of small things that just add up to an unpleasant stay (but the bath drain thing was more of a major thing). A little TLC here will go a long way. The property the condo is located on is the best we've found on PCB, especially with kids, since you have multiple indoor and outdoor pools to choose from and lots of amenities like on-site restaurant. convenience store, and theater. Evelevators are really fast and minimizes wait times.

The washing Machine was leaking water the room could have been cleaner

False advertising on Vrbo for # of beds in rooms all the mold that was present not cleaned so much dust on water heater a fire hazard and the list goes on paid for a cleaning service which was not cleaned broken mattress just unsleepable dirty bed covers couldn’t sleep in beds mold in shower curtains left the next morning

Check-in - The process wasn't difficult, but it could have been made easier by a set of instructions: parking, (un)loading, use of valet cart, access from skybridge, etc. Upkeep - The condo was poorly cleaned prior to our arrival. Sand and grime covered many of the surfaces. We found trash in dresser drawers and on the floor. A drink (margarita?) had been spilled in the freezer and was not cleaned up. We found clothes from previous guests in the furniture. - Multiple lightbulbs were burned out and several outlets did not function. - Small complaint, but the kitchenware was sparse and in poor condition. - Finally, most concerning was the considerable mold in the bathrooms and on the shower curtains. Accuracy - "Bedroom 2" is listed as having 1 twin bed, 1 double bed AND a queen bed--it does not have a queen bed. It has a bunk bed with a twin on top and a double on bottom. This left us with 2 beds for our 3 kids. - The listing includes toilet paper as a provided amenity. There were the two partial roles on the holsters, but no more. This isn't a big deal as we picked some up the following day, but we had to ration it until then (again, three kids). Communication - Saturday: We arrived and let the owner know our concerns. - Sunday: He offered to send over the cleaning crew. No one came... - Monday morning: We let him know that no one had been out to address the issues. Late in the day, the owner responded that someone had come out and spoken with us and that we said we didn't need anything. This, of course, never happened. He said he'd send someone out. - Tuesday evening: A man came out and installed ONE plastic shower curtain liner and left some toilet paper. The moldy shower curtains, and all the other issues, remained. - Wednesday: Someone came out and installed another plastic shower curtain liner and clean the freezer. Still, the moldy shower curtains and other issues remained. By this time, we had spent 5 of our 7 days dealing with these issues and decided to leave it alone. Positives - The condo itself is fine. Better cleaning and an accurate listing would have moved our rating to five stars. - The beach and resort location are terrific! - The pools were great! Overall - We would happily stay at this resort again, but would not stay in this condo. All of the concerns we noted are easily fixable. However, past vacationers--and now including us--have noted the same issues for months and they continue to go unfixed.

We had an amazing time here. Affordability was a factor when we chose this condo and we would return over and over again. Staff were friendly, unit was everything we needed. Thank you.

The unit was very dirty. Like it had not been cleaned in quite a while. Several things needed repair. A lot of the outlets did not work. Mold in bathroom. Vertical blinds were broken and stored in various places