it was a great stay. The room was sooo big and the most comfortable place I’ve ever stayed.

I love the setting but I have asthma and COPD and they have very strong air diffusers in the entry hall that sent me into asthma attack. Thank goodness I have my inhalers and meds close by.

convenient

very loud road noise

very comfortable and safe.

no one in lobby at 8am for coffee. I waited 10 minutes but no one showed.

Very clean.

It was noisy with passing traffic.

close to park entrance clean and comfortable bed off the main road which is good for traffic but close enough to get to park easily

noisy by the road but the do provide noise machine and ear plugs.

The facility was very clean. Parking right outside the room was convenient. The staff was super friendly.

The mattress was okay, but definitely could have been more comfortable. The pillows were too hard.

Staff were so very nice, so friendly. They were exceptional! The guest laundry had 2 washers & 2 dryers, all for no charge, all you needed was detergent & dryer sheets. They did sell those at the office. Beds were very comfortable.

Soft water, you never feel clean, always feel slippery. There has to be a way for them to control the amount of softening.

A very clean room, staff were nice.

A bit too expensive.

Walking distance to downtown and restaurants Close to park entrance.

Cold showers. The hot water would shut off after 8 minutes.

They listen when we asked for no air freshener. The room was big and bed so soft. There was even white noise at bedside to keep out street noise

It was all great

The Coffee was excellent. no other breakfast items were evident.

staff , housekeeping are awesome

n/a

Our room was perfect for launching into Yellowstone the next day. Bed was comfy, we slept great. It was really nice to have an electric tea kettle in our room. I love making tea so it was a bonus for me. our room was right next to the Hwy soo traffic noise was loud. They have white noise machines to cancel it out, which was nice. We turned it off at night when traffic died down.

shower didn’t drain well. I was in standing water while I showered

Everything was great

It looks like a Motel, but better than 99% of motels. Very clean, new, and convenient.

Room was larger with what seemed to be an oversize king bed. Location was good, recommendations for services and town map were excellent. Room was very clean.

Bed was full king but too soft and the room was also quite spartan. Hotel itself was unimpressive but fits with the town of West Yellowstone and as we drove around, The Aspen appeared better than most.