The renovation style of room was good, but management/owners of property need to maintain properly and market honestly with star rating and room rate.

This is NOT a 4 star property. It could be a 3 if regular maintenance and ongoing upkeep was carried out, but room rates are too high for this property. As other people have mentioned the exterior of building is in a very unkempt state. There is no reception but a back door digital self entry, which also could be much better presented as the only entry. The door is flimsy and doesn't look or feel secure.There is a stairway up to main corridor to the rooms. The walls and carpet are in need of a refresh and is shabby. The room has had a renovation at some point and looks OK, however the bathroom shower area has extensive black mould and a drain smell. The rate for this room was too expensive, so disappointed as expected more inline with photos and perception from booking.com. The sheets are laundered, but have stains - these should be replaced.

Location

The shower!

Clean and exactly as in pictures. Excellent solution for staying one night while driving along the Great Ocean Rd.

Bagno spazioso

Accoglienza inesistente. Mandano un codice per aprire la porta e stop. Ubicato sulla via principale. Abbastanza rumoroso

Location

Rated 4 star not sure how. Location great but over priced and building exterior appalling. Toilet was dirty, very noisy and certainly not worth the price.

Location, nice toiletries, linen was new and looked nice

Size of room, stained carpet, no room to put anything

All very clean & high spec.

Selected a small room and it was a bit tight for 2 of us.

Modern, clean and comfortable. Excellent location

Nothing

10/10 stay. The motel was the cleanest accomodation I’ve ever stayed in- absolutely spotless! The room was very spacious. Everything we needed was there. The property was very neat and tidy. The staff were very responsive! Wish we had booked for longer. Will be rebooking in the future.

no

Location was prime and made it very easy to access the main attractions down at Apollo Bay

Very clean close to shops Shower good

Price - a bit high

Location was great room was small but worked for our needs

I never received a text with the info on how to check in and was disappointed to have to be the one to call them to get my info then the key wasnt in the lockbox was actually in the return key box.

Breakfast was good. it was surprised while you walked in the room as it was really clean and renovated. will stay again

no

location and clean

Location was the best. Room is clean and comfy. Good parking, close to everything. It had everything you would need.

Room was smaller than I thought. So hard to move in the bathroom.

Location was great

Bed was very firm.Not enough towel racks to use to hang used towels to save for the next day

The room was very clean. Easy self check in and out. Well appointed room with comfortable bed.

The entrance was at the back of the property, little bit confused.

Felt good as soon as you walked into room.

The outside is depressing, not helped by the age, condition and appearance of the stair and passageway carpet. Honestly opened the door with trepidation pleasantly surprised after that

Carpet

the room had a renovated bathroom

the carpet in the corridor was filthy

location

very small room

The interior of the room was great and the convenience of the location, parking and self check-in and check-out was especially appreciated.

The only issue I found was that the walls of the washroom were too thin and not even a little sound-proof so it was uncomfortable listening to the other person use it

The accommodation was fine for the price and the staff was pleasant and pleasing. My major concern was with a possible fire hazard as the motel was located above a restaurant. 1. NO fire exit information was noted on the back of the room door. No break -glass fire alarm was in the hallway. No exit signs were in the hall. No fire sprinklers in the hall or rooms. To me, an engineer by training, the motel was a fire hazard. The motel requires major work from a fire viewpoint. Leonard Koss, PhD, Certified Professional Engineer.

See above regarding fire hazard