very friendly helpful staff

cleanliness and friendliness of the staff. Excellent location

Nothing

Lovely rooms, great location and able to reserve your sunbeds

Breakfast wasn’t quite 5 star but still nice

Great location, stunning setting, right on the beach, in the middle of Protaras. Felt very spacious, excellent food choices for all, always immactulately clean.

The kids club was good, with friendly staff, but a few more activities for older children would be better plus supervison for younger children.

Hard to beat its location in Protaras. Very big premises to chill under the sun as well - by the pool, grass or by the sea

The location of the hotel gives you everything you need when you visit this beautiful area. The hotel itself is highly maintained and the service is at the highest level you can expect.

Nothing.

Breakfast was good. Location is exceptional. Staff are polite, calm and attentive.

The second room had some sort of chemical smell. The hotel managed to change the room after two days.

Everything was excellent. Staff was very friendly. Breakfast was excellent. The location of hotel was excellent, everything was closed by it. Thank you for having a grate time

Nothing. Everything was great

Good breakfast. Varied .

Noisy and crowded. Junior staff not very experienced . Not enough cypriot specialties. No pitta bread for example.Geared towards european and anglo- saxon clientele .

The professionalism of the staff, perfect care & attention, the location , the VIP treatment , last but not least the permanent availability of the staff!!

Nothing, except the fact that we couldn’t t stay longer 🤷‍♂️

the location

the breakfast

The location and the staff

Facilities and infrastructure

I belive it's the nicest hotel in Protaras. one thing for sure is that Sunrise has towards the main street the best restaurants in the city. Nice staff Great breakfast

We we're traveling with out 6 months old daughter and while we have an active lifestyle we value a good rest overnight. There is a bar next door on the main street that was facing towards the hotel and the music was so loud we couldn't sleep on the 1st night as there was an issue with the balcony door and we felt like sleeping with the party goers. They fixed the door for the 2nd night and was slightly better but I'm not blaming the hotel for this just that beware or make sure that if your a hard sleeper, try to get a room with sea view, for sure it would be more relaxing.

Load music at night from the Main Street Taxi services late