Klimat, atmosfera, piękny widok, dobre jedzenie, basen i strefa spa otwarta do późna, obiekt pięknie urządzony, czysto. Na plus przemiła obsługa, szczególnie Pan Bartek :) Duży plus za basen który po 20:00 jest tylko dla dorosłych.

W opisie udogodnień pokoju było wpisane „ przybory kuchenne” ale zatrzymało się to na czajniku dwóch kubkach i zlewie, mieliśmy nadzieje chociażby na pare sztućców, deska do krojenia itp. Podczas jednego dnia Pani w Pool Barze zrobiła pyszne drinki, natomiast drugiego dnia inny Pan ewidentnie pominął w nim dwa składniki a zapłaciliśmy więcej niż dnia poprzedniego :( W jajecznicy na śniadaniu niestety znaleźliśmy skorupki jajek. Jedno jacuzzi na zewnątrz nie było w pełni sprawne. Brak kilku dań z karty w restauracji tez na minus, bo przez to wybór był mocno okrojony. Drugi raz nie wybrałabym pokoju Junior Suite bez widoku na jezioro.

Líbila se mi poloha hotelu, vše nové a čisté Velikost pokoje deluxe byla komfortní Snídaně byly luxusní Dobře řešený přesun mezi budovami podzemním tunelem

Wellness bylo sice neomezené, ale vzhledem k velikosti rezortu docela malé Postele a polštáře byly nepohodlné Pokoj byl hlučný, už před 7 ráno bylo slyšet šoupání nábytku, sprcha, mluvení z jiných pokojů.. stěny jako v paneláku -> žádný odpočinek Pokoj by zasloužil novou výmalbu Večeře a la carte v hotelové restauraci byla mizerná TV nebylo možné připojit k internetu Minibar na pokoji byl prázdný Wifi by mohla posílit Parkoviště nedostačující, málo míst a velice úzká, mnoho aut parkovalo schválně přes 2 místa

Otoczenie i lokalizacja hotelu

Stosunek jakości do ceny Wąska karta menu - bardzo małe porcje Ubogie śniadania Brak życzliwości i progościnnego podejścia ze strony personelu Bardzo drogie drinki Niewygodne i hałaśliwe łóżka Przeludniona strefa spa

Lokalizacja nad jeziorem, widok z okna

Hotel wysoki standard, przyjemny pobyt, cisza spokój.

Super lokalizacja, baseny i sauny. Pokoj bardzo przestronny i wygodny. Ładny i nowoczesny obiekt. Dobre drinki i jedzenie w lobby barze. Miejsce idealne na chwile relaksu i odpoczynku.

Śniadania jak na taki obiekt bardzo ubogie, mało ciepłych dań i owoców, tylko dwa rodzaje ciast. Basen zatłoczony ale byliśmy w ferie, późniejszym wieczorem i już luźniej i spokojnie.

Extraordinary view, stylish interior, amazing food and friendly staff.

Everything was great!

Location, room, food and personnel. Simply, everything was perfect!!!

Location, decor, layout

Mattresses and pillows could be better, a minor improvement in quality would make a huge difference. The food offer for breakfast could also be improved. Having to pay separately for an espresso from the real bar machine at breakfast really was unheard of for me, until today.

Room was spacious, nice terrace (we paid for it and unfortunately it was not cleaned beforehand). Restaurant had lots of variety of food and drinks (highly recommended to reconsider the structure/split of the food tables as it was too crowded when people came to pick their food and space of the restaurant actually allowed a better distribution). Spa- nice to have facials and massage as options, but nicer it would have been to be able to get some and not wait 3 days for availability (think about some contractors that can come in few hours/1 day if you want those extra bucks).

Although it’s called resort and spa hotel, the actual spa and wellness (pool, jacuzzi, sauna) were not build thinking upfront (aka expanding so much as the hotel did!). We booked an extended weekend thinking we will not need to leave the resort and do everything here. The pools are simply too small for the capacity of the hotel, hence we couldn’t actually use them although that’s why we went there. Staff was friendly-ish but wasn’t easy to find those that spoke bit of english, we didn’t have hair conditioner in the same day we got the room (had to find that the hard way once we were in the shower), bed is making noises and mattress/pillows were very uncomfortable, also not soundproof at all. One of the restaurant charged same for a water as much we paid for a pizza; also never heard of charging 8-9euros for delivering food in the room!!. Attention is in the small details and giving the price we paid, it did sadly not pay off.

Amazing view

I cannot understand was no cleaning

Stunning views, very nice hotel facilities, clean and modern. SPA was nice, clean and atmospheric. We went biking on the trails in surrounding area and it was a blast.

Restaurant had only one vegan option - but it was absolutely amazing bean risotto so it's still a positive ;)

During check in our puppy received good quality present toy. On all parts of hotel, as spa, lobby, restaurant, outside pool we received high level service. Hotel’s staff will try their best to help you with your needs

-

New resort, nice wellness with view

Mainly everything in polish, stuff doesn ´t speak English in 4 star hotel. Evening buffet menu from 4pm till 7 pm is top early and a ´la carte choice in not suitable for children

It's a fantastic location, staff, food and facilities were excellent. It's a great place, really relaxing, and chilled.

Watch out for shower in the room, so it does not run out everywhere. Parking, although plenty on both sides people with their big old SUVs needing to park on path right by front door. But that's being quite picky.

great view, nice spa facility, great breakfast

The location is great, the facilities as well, and excellent personnel speaking many languages.

The walls in the apartment require refreshment (too many scratches).

clean, good attentive staff, parking. food. Nearby skiing opportunities. Very nice view from the hotel at the mountains.

You have to pay extra for room cleaning You have to choose pool visit carefully in the morning. It is too small for the hotel size and easily gets very crowded. There is lot of chlorine in the pool. During dinner you cannot drink juices/coffee available during breakfast. Mojito at the bar was weak. Outside walks are very limited only to small castle on the hill. You are not able to walk around the nearby lake. There is big road along it and same parts are closed to the public. Rooms don’t have proper soundproofing. You hear water flowing, neighbors arguing. Signature martlet was closed.

Cleanliness is outstanding, great spa facilities, breakfast is awesome. Cozy castle in walking distance

no possibility to prebook or preagree window lake view even for additional payment

Nice view on the lake. Clean room. Nice breakfast.

''wellness and spa'' means ''child scream everywhere'' small kids absolutely everywhere, that was like aquapalace not a hotel. Food was nice but too expensive compare quality.

This hotel is exactly like it is on the pics. We spent two nights in the hotel and it was amazing. The food is excellent, design of the hotel is absolutely stunning. People who work here are nice, friendly and have a smile on their face all the time! This is the definitely the place we will visit again!

clean, well located. modern, very good breakfast and even better a la carte dinner, welcoming staff

too busy, wellness and spa couldn’t accommodate so many visitors

Good spa and wellness zone, location.

Overcrowded wellness zone, breakfast could be much better including more meat options. Staff at the reception should be better trained. I, unfortunately, agree with all the negative comments. So many people, including us had an issue with the staff regarding the room with the mountain view. They first gave us the view on construction site and then obviously, as with everything in this hotel, you need to double ask for everything, such as the room which we have paid for. Also, the pool towels were not provided to us in the room. The cleaning did not even bother to come to our room. Our keys were not working. We stayed there for 2 nights, but it was a total ruin of our experience and it’s just completely not worth of this price. I am so happy to be home..

The staff were very nice and professional. The swimming area was well-cared for and pleasant to use. Picturesque views.

Being in the wild, it would be nice if the property had trails connected, you have to walk in the road to get to them. The restaurant was fantastic 2 years ago, now I spent over 500 PLN for a dinner for 4 and felt it wasn't worth it. Breakfast seemed a better value DURING Covid than it does now. 2 years ago I paid half as much for an apartment and we got a beautiful lake view. This time we got a hotel room and it had a view of the parking lot.