スタッフの対応はとても良かったです。

3人で３日間の宿泊だったのですか、タオル等アメニティが当日、３日目一人分が準備されておらず、フロントに持ってきてもらいました。

the staffs are very kind, they try to help even with translation app. the location is just great! very near to popular tourist spot like bell tower and drum tower, Muslim quarter as well!

The room is not really sound proof. I can still hear cars passing by from the street in front. but the traffic is low at night.

Great location for Xi'an and great breakfast too ! Also a nice bar where you can hang out with friends up to 2am !

All good, I enjoyed the stay

The room match my expectations with basic facilities met. It was spacious and just nice for 5 people. There were two toilets as well so we do not have to fight for toilet rights. The staff were very friendly and helpful, when I needed to get food delivery, they have helped to get my app sorted out. There are some eateries opposite the hotel so that is one plus point for those who wants to supper.

The renovation was a bit old and there are some spots in the room that obviously needed some update/repair. I wish there was an iron and iron board in the room. The iron in the shared laundry room was extremely hard to use that I just gave up. The description of the room in the website mentioned ironing facility but it is not actually in the room which was a disappointment. Also, there are steps that lead to the lift so if you have heavy luggage, it will be a challenge. There is a slope on the staircase but it is too steep and honestly not much help. I don't understand the idea of using pebble stones at the entrance as well, considering that travellers need to push their luggage, it isn't ideal to have such pebble stone design, we had to carry the suitcases over the pebbles, up several staircases to reach the lift.

Lovely comfortable and modern hotel, friendly staff, decent breakfast options, really comfy and clean rooms , strong wifi - don’t let the slightly odd first images put you off! 15 mins walk from the metro and lots of local food options nearby

Очень гостеприимные сотрудники ресепшн пыталась во всем помочь . Общались через переводчик , английский к сожалению не был их сильной стороной .вкусный Европейский завтрак с яичницей и кофе . Уютный номер . От метро идти минут 10 пешком . Район в целом нормальный, рядом площадь с палатками уличной еды . Чисто в номерах , кровати удобные .

Неудобная ванная комната о чем и писали в предыдущих отзывах , но это терпимо .

Great location. Modern and new facilities. Good breakfast. Very helpful staff, despite the language barrier

Spacious for 4ppl, located not far from city centre with shops nearby

Carpet very dirty, strong smell of cigarette throughout building and wafting into our room despite hotel being Non smoking, and shower leaks towards living room due to the runoff does not drain away properly