the location

the staff wasn’t welcoming, facilities

Great location Sunbeds in some of the rooms Beautiful building from outside Great shower and water pressure

- Lots of garbage on the entrance. Pointed it out several times to the manager, but only got excuses and nothing changed. - No proper step from the property to the floor. They've piled 3 bricks on top of one another, making for a very unsteady step - Room 102 opens up to the outdoor cafe. Absolutely no privacy! - Door to one of the room couldn't open with the card. We had to get a maintenence man with his tools to let us in - Door to the terrace of the room didn't open properly either due to rust - Sink in bathroom was clogged the whole time - The knob to the front door was wobbly and falling off - Menu items served incompletely and not according to what is printed in the menu - Some staff members have deadly body odour Plus we did wonder about some of the guests in the hotel that seemed to be "working" girls. We certainly won't be back and wouldn't recommend it to anyone that asks either!

Clean, beach front, rooftop bar

Location and room were really good. Bed was comfy and the actual room was impressive. View was fantastic for the sunset.

There were issues with the aircon, bathroom and the door was broken, apparently from a previous customer. I relayed this to the manager after paying where I was offered a complimentary lunch and night stay. I have not been contacted yet to confirm this offer of compensation. The breakfast was awful. Cold omelette and warm coffee that wasn't drinkable. This really affected the stay. Not a standard I'm expected as a world traveller.

It served its pupose The bathroom and bed were clean

The snacks were half open which was a bit disappointing in regards to the cleanlines

everything

Very clean, superb breakfast. Great service from Zahra and excellent food. Coffee was not top notch though.

Very noisy even at 2am, there is no directory leaflet (for reception dial 100, by the way). There was no hot water for shower. To top it up, the hotel ripped us off by charging us 11% at Black Market rate of 26,000 lbp where it was supposed to be charged at 1,515 lbp for the dollar. Not nice

Great location, close to the port restaurants and seaside, quiet and with a nice view. The common area of the hotel was really pleasant and well decorated, and the staff was super nice.

The room was a little too small, although the bed and bathroom were comfortable. We could barely move without coliding with the furniture. I was disappointed that the rooftop was closed and there was no fruit for breakfast.

Good location and they took some effort to make the the hotel and rooms indivudual.

The staff but especially the manager should maybe be reminded from time to time that the business here is “hospitality”: having breakfast on the terrace the manager was treated there very well with his own breakfast but beside that they forgot to care a bit also for the remaining (just 5 !) guests.

- it's clean. - breakfast was delicious.

- TV is not smart and not working at all. - the safe was broken couldn't use all the numbers. - it was noisy ( construction works) right above us it was a daily basis. - couldn't make local calls . - hard to find parking around. - had to move our luggage by myself. - No official complaints form available.

Location, view.

Blackouts. Poor wifi. Water pouring from under the bed when it’s raining. Room was clean but smelled so badly.

There was a storm outside. i could see the storm above the sea. the room was warm and clean. overall it was a pleasant experience.

it's overpriced. The staff used many payment machines to get the payment done. this delayed me a bit.