Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We decided to book this cabin at the last second. Elks Springs staff was great by calling us almost immediately after we booked online to give us all of the details on checking in. The cabin wasn’t ready right away (but for being a last minute booking I feel that expected and didn’t end up being an inconvenience for us). Once we arrived we felt the cabin was perfect for our large family! We were able to spread out and relax! The kids enjoyed the game room and theater system! We ran into a personal issue causing us to not be able to check out on time and Elks Springs was fantastic about extending our check out time for us. Overall we had a an excellent stay here!!!

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin stay was very relaxing but the cabin floors were nasty, some of the pull out couches were nasty under them like nobody sweeps and there was food in the beds and I reached out to them and all they would say is it had been cleaned prior then stated in a separate email it wasn’t reachable because of road conditions. The microwave was busted and the bottom part of the refrigerator was falling off.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Bear Cub Lodge was the perfect place for the 10 of us. The management group messaged us several times to make sure that everything was going well and to check if we needed anything. I would definitely recommend Bear Cub Lodge and this management company.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I chose this rental for our family spring break vacation and we were not disappointed. There were plenty of things to keep you entertained or occupied while there. Our kids are 11, 9 and 4 and we never heard them say we were bored, instead we head laughter and watched memories being made. Every vacation has some negatives and disappointments so I’ll share mine. 1, our vacation was too short in this cabin. 2, we didn’t see any bears. Now to nitpick (no impact on our stay) 3, one blind on the main floor didn’t open, but would raise. 4, the score tabs on foosball were broken upon arrival, and the arcade stick for “up” had to be in the right spot. We died a lot. Now for the positives. 1, the cabin is very spacious cover 3 floors which gives everyone a place to relax. 2. Just far enough from the strip that it is very quiet but also the short drive does not bother you. 3, the communication from the rental company is perfect. They reach out by email or text leading up to you stay, they contacted us 3 times while on our stay with a welcome text, a day or so later with a how is everything text, and the night before leaving with a thank you and instructions text. Perfect, they were not overbearing. If they called I don’t know, we spent most of our time hiking without cell service. 4, they had the hot tub clean and warming up upon our arrival. 5, all beds were comfortable and clean. 6, the pool table, arcade and fooseball table were enjoyable. 7, the theater area was nice to sit and relax while the kids wound down for the night. 8, the kitchen was equipped with everything we would need. Overall great stay. This was our first vacation that my wife has ever said “that was perfect, the only thing I would have changed was just one more day to sit and relax on the porches before the 10 hr drive home.”. If we ever return to Gatlinburg, we would definitely choose to stay with Elk Springs again. W

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Spacious cabin with wonderful amenities. Location is convenient. The hot tub was nicely maintained. The house was clean but the linens were not clean. We found hair from previous guests on many of the pillow cases. It seems many of the pillow cases weren’t laundered.

It was a overall good experience. Easy booking, easy communication. Everything you need is either emailed, or you can call for questions. Quick call backs, and great customer service. I'd next time pay attention to the floors that include restroos on them before booking. The hot tub was good, but I feel that it lacked privacy. Other than that my family and I enjoyed the home. The kitchen was equipped with every need.

It was a overall good experience. Easy booking, easy communication. Everything you need is either emailed, or you can call for questions. Quick call backs, and great customer service. I'd next time pay attention to the floors that include restroos on them before booking. The hot tub was good, but I feel that it lacked privacy. Other than that my family and I enjoyed the home. The kitchen was equipped with every need.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Only a few things that was not right about the cabin- there is no bathroom on the main floor. The pull out couches were not comfortable. We found a cup of tea from the previous guests under one of the beds, and one bed was hard to sleep on due to feeling like the springs were in your back. Besides those issues, it was an enjoyable stay!