Location and space of the room.

Service was terrible. Most of the time (and specially at night) they had only one person at front desk and nobody to help with room service. The crib I ordered was not in good condition. The room has not been cleaned during my 3 day stay - only the trash was taken and the bed were poorly tied up. The floor was disgusting. The hotel has been recently remodeled, but there are some mistakes in the project - for example, you cannot turn of the lights while in bed. The hotel is clearly trying to save money at the cost of the guests mantaining less staff than necessary to keep things well.

location for restaurants facility (kitchen and microwave) for long stay

sofa didn’t need to be used as bed

Gosto de tudo

The staff was amazing, always open to help and so friendly.

The blinds were broken, we were told they ran out of conditioner so they couldn't provide for us and behind the sofa was very dirty and dusty. As soon as we asked to clean they helped out so that was nice

Foi Ok..Era um sleep over vindo do caos do trânsito de Floripa para SP...

The hotel is located in a premium but quiet location in Curitiba with walking distance to coffeeshops, shoppings, etc. The staff were super friendly as well.

- Breakfast is not worth the price - We'd say our experience was mostly affected by the breakfast. Super tiny space for the numbers of rooms. Stressful mornings trying to grab a seat and to serve. The staff were doing the best to accommodate us but nothing really can't be done since the space is too small. We stayed 9 nights so at the end we were not having breakfast there anymore - Paying extra for parking in long stays

location, comfortable, size of the apartment

the receptionist of the check out.

The location, staff

you can hear a lot of noises around like doors opening as it was in your room, steps, the street... there was a party with live music in the building next to it, very unpleasant... the bed and pillow are far too hard, and the place looks way better in the pictures

The room is spacious and convenient. Staff was nice and helpful.

Additional breakfast was not worth the value.

The Mercure hotel is in a very good location, Batel, close to restaurants that are in walking distance. Room was clean and spacious. Due to Corona, we had breakfast in our room and it was good.

Actually, everything was ok.