The view was excellent and the breakfast was top notch.

A bit pricey.

location. in the village with amazing views of the lake

lighting in bedroom. noisy plumbing.

very kind staff, incredible views

difficult to get to long hike up through cobble stone. next time I would arrange a driver. easier to walk down by yourself

The attention to detail was excellent. the hotel is beautiful inside and out. access to the beach down below. dinner and breakfast were superb

The restaurant is great.

Having to check out already at 10:30 is unacceptable.

Iconic location with a picture postcard view onto the lake. Lakeview terrace for cocktails, with flowering vines/ shade pergola made for a pretty scene, relaxed and atmospheric. Pool was a rare find in Varenna. Bed linen was clean, crisp and pristine; bath towels also perfect and smelled great! Bed was firm(appreciated) and we slept well. Quiet. Good toiletries, fully equipped bathroom with a nice big shower. Happy to lounge in the bath robes & slippers provided and sit on the balcony admiring the lake…. complete with elegant swans swimming by. Relaxing lakeside was exactly what we came for and was the highlight for us. The complimentary little electric shuttle bus to the train station was excellent and saved us dragging luggage through town over cobbled streets in crazy hot weather. Did not dine in the restaurant but their cappuccino coffees were excellent. Fresh baked goods available around the corner from the hotel.

The decor of the guest room was disappointing; it seemed to belong more to a generic economy hotel… with vinyl chairs, mass-produced laminate furnishings. Dated, dark. The exterior spaces are definitely better. I work in architecture & design so this was especially disappointing for me. The room itself lacked a sense of the romantic, historic Lake Como personality, but open the balcony doors and THEN you know where you are. Without a lake view room we would have been very unhappy.

Fabulous location and view of lake (had a lake view room with balcony). Very friendly staff.

The location in Varenna was stunning. The view and hotel in general was beautiful. The staff were lovely. Our room was large with a balcony overlooking the lake. It was really special.

I am being picky here as the hotel in general was amazing. The air conditioner in our room was really noisy and inefficient. If was hot while we were there which meant sleeping with it on was not comfortable.

the staff were very friendly and helpful, the hotel itself was a beautiful location with excellent facilities- especially the pool. breakfast was very good - a wide range of choices and options.

Very well situated in the city center, next to the cathedral. Nice restaurant with the lake view. Amazing jasmine wall at the bar area next to the swimming pool!

room size, view and location all really good

staff cannot be bothered with any questions, dont really offer help and when we arrived late (late is 9pm in varenna) and wanted something to eat they emphasised we cannot have from them and they dont know wher we can eat. this lack of help happened several times when enquiring about shuttle etc (ie reply was ‘check again at 7am’) lastly, despite booking a suite, aircon makes an awful noise every 5 minutes…for the whole trip

Location excellent and breakfast selection very good.

Nothing

superb location

Beautiful hotel, had the most fabulous room with a view of the lake. thank you Royal Victoria

all was lovely

Stunning and luxurious. Lake views are heavenly. City view rooms also exceptional. Extremely helpful staff.

Really nothing bad to say. It is very expensive though.

We had a wonderful stay! The room had a beautiful view with a little Juliet balcony overlooking the lake and was very well decorated and seemed newly redone/fresh and clean. The room was fairly small and lacking in storage, but it was still quite comfortable and wasn't a problem for us. The bathroom/shower were great, and the a/c worked well. The hotel staff was wonderful, very friendly and always available to help with questions or special requests. The pool/garden restaurant/bar area was beautiful--overlooking the lake and full of flowers with plenty of places to sit. Photos don't do it justice! The food at both restaurants was great, and the free breakfast overlooking the lake was a huge bonus. The shuttle to/from the train was wonderful (even though it's only about a 10-15 minute walk). And the hotel has a great location, on it's own little bustling yet less touristy little square, and less than a 10 minute walk to the main walking path along the water and the ferry station. This is the best place to stay in Varenna, and one of the best values in all of Lake Como. We're very pleased we chose to stay here and would love to stay again!

The room is slightly smaller than expected, but the view and decorations made up for it. Also the bar area by the pool was great, but it closes a little early (10:30pm). Would have been nice if that was open later for a nightcap!