Nothing flashy but great location, clean and comfortable. We were a bit nervous after reading reviews but we were very pleasantly surprised. I think other reviews are forgetting this is a budget hotel and it’s absolutely fine.

Nothing really - it was perfectly fit for purpose.

Good choice for breakfast, cleaning of room and staff very pleasant

Happy with everything staff were very friendly and helpful

Decor nice, family room spacious and modern with everything you need. Staff nice and helpful. Breakfast ok.

Parking, I understand there’s a lack of it but the car park is so tight and some of the spaces not accessible. Worst nights sleep I think I’ve ever had, still aching now from the solid bed, plus on the ground floor I could hear every car/person that went past.

Location good for city centre room very clean , didn’t have breakfast

View

Room for 4 x people was excellent, was more like a Suite…tons of room !

Bar closed at 11.30pm

Excellent location and staff helpful

N/A

Location was ideal, staff were very polite and helpful, room was very clean, parking was great

We did just have a standard room, but it was smaller than expected, very basic, chair in the bedroom was plastic so not comfortable

Breakfast was lovely and plenty of choice. Very close to the city, so excellent location for sightseeing. Comfortable beds, acceptable facilities for the price paid.

Previous guests chips on the windowsill, 1st remote absolutely filthy and didn't work it was that sticky (replaced by reception). Needed to charge car, but non-electric car parked in electric car bay that apparently reception could not ask to swap places, so told me to block them in! Paid for 24 hours parking within 5 mins if arriving, only to find no spaces when we returned from going out! I understand they are first come first served, but surely they shouldn't be taking payment for more spaces than they have! Pictures online are very misleading.

Lovely rooms and communal areas

Our toilet was blocked when we arrived which we had to sort ourselves, but it wasn’t a huge issue!

Absolutely brilliant, greaclean room, breakfast fantastic and staff were lovely x

Nice and clean, room was very spacious with all the facilities u need

The main bedroom was kept generally clean throughout our stay, contributing to a comfortable and enjoyable experience. Additionally, the hotel's fantastic location greatly enhanced the convenience and accessibility of nearby attractions. We found the facilities provided by the hotel to be good enough, meeting our basic needs for a pleasant stay. However, during the check-in process, we were not informed about the location of the bar and the pricing details for breakfast. It would have been helpful to receive this information upfront to better plan our dining experiences during our stay.

Despite the room costing £240 for just one night, one of the main reasons we selected this hotel was the inclusion of car parking. However, upon arrival, we were disappointed to find that the hotel's parking lot was already full. This led us to spend an additional £24 for parking at a nearby NCP car park. Considering these inconveniences, we felt that the hotel did not offer good value for the money spent. In hindsight, we could have chosen alternative accommodations that included parking or made arrangements elsewhere, given our requirement to travel by car.

Basic room but comfortable. Netflix!

No bin in the bathroom. No ventilation in the bathroom or window. Road noise

room clean bit in need of up grade in decor and bathroom

all was good food good staff excellent

Breakfast was lovely, very nice staff..

The room was a bit small, and tired looking.. very warm room, the window wouldn't stay open.. as for the bed, got about 3 hours sleep, the mattress wasn't good...

Location was great

No bath

The building, the location, the staff, the lobby and breakfast area and the breakfast.

No air con, room was dated, window frames covered in black mould, bathroom mouldy and smelly.

It was close to the city. Staff were helpful.

Needs a few repairs to the rooms. We needed a staff member to get the TV working and our key wouldn't work. WiFi was non existent.

It was close to the city centre 15 min walk, and only a 10 min walk from the train station. The staff were very good and very knowledgeable when it came to me having allergys at breakfast time. We did have an issue of the room not been clean when we arrived it hadn't been changed over, but the staff did rectify this and apologised, the only Concern is that we came 2 years ago and this happened then too! But over all very nice and the breakfast set us up for the day!!

Bedroom wasn't set up when we arrived bed still like it had been slept in and not cleaned. Did get the room changed though.

Overral pretty good

I missed an air-conditioning system in the room. The chair/sofa was broken

Polite staff

Traffic noise