No restaurant for dinner but a free shuttle bus into town.

I think a wider bed would fit the room where I have slept. It was maybe a 70 cm wide mattress.

I like heavy duvets, although that was very wide and hand down and weighed itself of off me.

Lovely hotel with free shuttle bus to centre of Salisbury

Good breakfast Love rooms Comfy beds No dinner facilities--could do bar snacks Good pubs nearby

Nothing

- Appreciated the card and chocolate left in my room on arrival for my birthday. - Staff were very friendly. - Free shuttle service in the evening into the city. - Bar area was very relaxed and inviting. Got a free drink token on arrival. - Bed was very comfortable for my spinal condition. Didn’t wake up with any pain for once. - Had a quieter room away from the main part of the hotel. - Thought the decor suited the building and felt very calm and homely.

- Thought the breakfast was a little expensive.

Good staff and nice welcome, help with luggage to the room. Great location - about a 15 min attractive walk to the Cathedral and town. Room was spacious, bed was comfortably firm.

The bathroom had no storage or shelves, so there was nowhere to put our stuff. The shower head was not good, though there was plenty of hot water..

Good welcome at reception. Bags taken to the room. Free mini bus to and from the town in the evening. 2 free bar tokens. Stunning view of the cathedral from bedroom window. Friendly staff. Good quality bedroom furniture. Clean room.

Rather than a mixer tap on the bath for the shower, an independent one, took time to work out correct temperature.

Room

The free Taxi did not pick me up on Tuesday evening. I called The Riverside twice, but nobody answered. I had to pay seven pounds for a Taxi to take me from the centre of Salisbury back to the hotel.

Nice bedroom with a good bathroom. Wifi good Good view of the cathedral

The walk into Salisbury was a bit long (20 minutes) and not very interesting Bus provided in the evening - drive waiting in reception to go when needed (and later on waiting in town to bring you back)

Beautiful room with an amazingly grand and comfy four poster bed. Lovely little seat overlooking the river. Lovely decor throughout. I would definitely stay again. Staff very friendly and helpful. Lovely walk into town although there is a shuttle bus, which I’d imagine would be very handy if you didn’t want to walk. Altho there isn’t a restaurant the hotel does provide a list of recommendations in the town (although only 2 that “probably” do vegan food… would be good to be sure and have options…sometimes I feel like the only vegan traveller !! )

The bathroom was very basic… looked like it was in a travel lodge! Not in keeping with the room at all. One morning when my partner came out of the shower the steam from the shower set the alarms off! For nearly £200 I would have expected a bottle of wine in the room tbh and Bath robes. Instead there was a voucher for a drink at the bar ( not that I’m ungrateful for that ) … but it was for a “small” glass of wine… maybe let the guest choose the size? Breakfast was lovely… my partner tucked into his straight away. I on the other hand had to wait for 20 minutes for my vegan sausages to arrive… now as a vegan I’m used to a bit of a wait.. but I had expected better as I had emailed ahead to say I was vegan and received a reply that this wasn’t a problem and when we checked in I was asked what time I would be down for breakfast so vegan Im option could be ready… but as I said the breakfast was tasty when eventually did have it. Like I say would stay again… but will bring my own wine for the room.

Rooms were spotless, beds were very comfortable, the Christmas decorations were gorgeous around the hotel, the staff were all so friendly and helpful, the free drink voucher on arrival was great, the four of us had some pink prosecco which was lovely, we drank these with the gorgeous view of salisbury cathedral, the breakfast in the morning was lovely, we were not rushed to leave the breakfast room, thoroughly enjoyed our stay for our friends 50th birthday.

It was a lovely stay away.

Every thing the location, the building, our room. How spotless everything thing was, the very welcoming staff were, The breakfast was great

Nothing

Check in easy, friendly staff, room small but very clean. Complimentary drinks at the bar were a nice surprise.

Bit noisy at the front with cars and the mini bus crunching over gravel. Shower over the bath didn't really work - you had to hold the shower head as no room to stand under it - design fault.

I booked a family room, the picture showed a separate area with a sofa bed but in fact the room was just a standard double room with a sofa bed in it. I thought £300 for this room at this hotel was on the expensive side.

The staff were exceptional. The property was gorgeous. The location was perfect.

The bed was a little hard.

Very conveniently situated less than 30 mins walk from town (scenic cross country route option or walk along the road), with a really beautiful view from their back garden (stream, green fields, cathedral spire - get a river view room to wake up to green). A good quality cooked breakfast available - no skimping, and a well stocked bar with a terrasse to enjoy drinks on and a free pint to welcome us. Lots of free TV channels - we found some good films, and a good tea/coffee platter. Modern bathroom with a good bath shower and nice products.

They didn't accept cash, which is an important service missing. The staff seemed stressed or a bit rule bound or not really aware of the experience they were giving clients (loud staff meeting happening when we were trying to have breakfast, overly firm instructions, staff seemed stressed... didn't match the hotel's positioning). A small detail - the walls around the patio area were at a height where it blocked the view when I sat down. In their next renovation they may wish to change that so guests can fully appreciate the beautiful environment.

Very nice location with a great view from the patio which we enjoyed

It is rated as five star on booking. Com site Very surprised as no restaurant on site no room service no fridge in the room nothing about the service was five star ! Our back door on ground floor room had a broken lock which despite reporting to staff at front desk never got attended to The patio was filthy with old cigarette stubs littering the floor

Considering breakfast was self service, it was very good. View from our bedroom was lovely, we were at the back of the hotel so nice river and cathedral view.

There is no provision for lunch or dinner but a shuttle service into Salisbury is provided which we took advantage of. Maybe a better selection of bar snack could be available. My only real negative was how hot the bedroom was at night, even with the provided fan. There was no top sheet on the bed, we had to remove the duvet but then you had nothing covering you.

The gardens and the rooms

Couldn't have a shower without getting my hair wet also some biscuits in the room would have been nice

The property has a nice bar and outdoor area. The building is clean and well maintained with capable staff.

The room was just too small.

Comfy bed and nice sized room . Well equipped room. Staff very helpful and friendly. Check in very easy and helped to my room rather than just sent- nice touch. Stayed at hotel in past under different ownership and this was much better from decor to service etc. Car park well laid out

Only lacked a sign to reception. Location of reception was not obvious on entering.

The peace and tranquillity yet just 13 minutes quiet walk to the Cathedral. Exceptionally helpful and friendly staff.

Nothing

A beautiful hotel set walking distance from the town. Lovely garden out the back with a beautiful view. Room was clean and staff lovely

Property was easy to locate, staff were just so lovely and helpful. Our room was superb and the views so quaint. We caught the hotel shuttle bus into town for a delightful meal and were picked up promptly afterwards. Highly recommend this beautiful place, we should have stayed longer.

Clean and tidy, our room was just beautiful.

The few Staff were exceptionally helpful and friendly

No restaurant for lunch or dinner. Apart from breakfast only drinks available for the rest of the day. Does this qualify as a hotel?

A short walk to town, good parking, very good breakfast.

Great comfy room with good wifi and quiet - single bed was super comfy!

I would love a slightly bigger single bed as I was worried about falling out!

Our room was a little smaller but was none the less very comfortable, breakfast was outstanding , the sausages were great. Beautiful walks into the city where a pleasure , the car stayed in the car park.

Really nothing I can bring to mind .