Very close to airport, (walkable but roads very busy so we used the $10 shuttle) room was large clean and bed very comfortable. Staff were friendly and helpful. Use of health club pool was a bonus.

Nothing

Location fine

Room air conditioning was loud like a boiler freight train which kept waking us up all night. Pillows were awful. Price was expensive for what we got.

From booking in until departure it was 100%. I asked for another room after we arrived, and it was no problem at all. The people at the counter were very efficient and very friendly. We took a drink in the bar and something to eat plus the buffet breakfast the next morning and we could not fault it. The people are all very helpful and friendly. We been there now a few times and will highly recommend the Sydney Airport Novotel. We will definitely use it again in the future.

I honestly can't think about anything we didn't like.

A great place to stay before or after a plane flight !!

Location to airport was great. Super easy to book shuttle bus. Room was very comfortable and spacious. Staff extremely helpful

Nothing really

Close to the airport and airport shuttle

Thought staff were a bit rude. Service was poor and restaurant was ok but very expensive!! Felt like I was just a number!!

Room was comfortable and quiet. Spacious enough to repack etc. Bed was very comfortable. The restaurant was excellent and very good staff. After a 14 hour flight and a 23 hour all round journey, it was nice to sit and relax with a great meal (slow cooked shoulder of lamb) and wine. Airport shuttle bus was on time and good service.

Room wasn't ready (at 6.30pm) but we had a drink in the bar to wait half an hour or so.

Good location.

Checked in at 3pm and had to wait for room to be ready. Decided to go to restaurant to burn some time. Wrong order was brought, didnt bother changing it, then we waited for 15 mins at the counter to try and pay for our meal, gave up in the end and reception (unable to find any staff) wrote our details down for the whenever the staff returned.

close to the airport for early departures. Rooms very nice . Meals served were very good.

nil to note.

Good selection

Expensive

Close to Airport and we always stay there

Our room was very noisey with Door slamming

clean and tidy , good reception area, friendly customer service.

good breakfast and great to see more gluten free food, could do with a choice of free from cereal. I know a lot of people eat gluten free food for health reasons but those who suffer from coeliac disease have no choice and can’t eat gluten free unless it’s a 100 % free from gluten and wheat flour . your bar could serve gluten free beers also …thanks .

That it had everything we needed after a long flight home.Very clean room ,comfortable beds and a good late checkout allowing us a well needed sleep in.

Couldn't open the window

location near the airport. surrounding have many shop and restaurant.

no amenity kits in the room.

Quality room, staff were friendly & helpful, delicious food, value parking for our car & easy access to the airport in shuttle bus!

Everything was just what we needed!

wasn’t offensive

not much nearby. old. needs a freshen up

We didn't have breakfast,but the check-in was easy and receptionist helped book at Taxi for the next morning.

Nothing