Lovely property, nice rooms, comfortable beds.

We booked myself partner and 2 young children and called prior to ask what time the pool closed they said 9:30pm which was perfect for us to get there after school and go swimming. Upon arrival it was 5pm lady checked us in I again confirmed about the pool and she said it closes at 9:30pm. We went down to the pool at 6:15pm to be told that it closes at 6:30pm for children. We were never informed of this. Spoke to the manager who was extremely rude said he wouldn’t give us a refund and offered to set up a dvd player in the room for the kids instead because they were crying??? It’s 2024 obviously the children have tablets and we didn’t drive 2.5hrs for them to sit in a room all night watching DVD’s. We wanted to go and stay somewhere else but due to not being able to get a refund we were forced to stay. We went out most of the evening and upon return to the hotel the manager passed us. Didn’t say a single word. Didn’t thank us for remaining at the property. Nothing. It’s a shame because the facilities are nice but we won’t be coming again for that reason. It wasn’t family friendly at all. I wouldn’t advise taking children there. When we did get in the pool during the morning we were told after 1hr the kids needed to get out as people thought they were “too loud”

Great location. Lovely staff. Good facilities. Nice food.

Nothing.

We only stayed one night, made to feel very welcome, room was spacious and clean. Bathroom lovely. Breakfast was great

The swimming pool

Spaciousness.

Nothing at all.

Location

Very small room and very HOT

How we where treated by some of the staff, how our room was when we first arrived, having my property damaged during our stay. Attempting to charge me for something I did not purchase and multiple other issues

The overall decor was modern, clean and an upmarket style

The family room was too small for a family of 4 with a 13 and 11 year old. It was too warm with not enough ventilation.