Nice historic building. Loved the planes outside

New ac had been fitted which wasnt working so our rooms were over 24.5 defrees which was unbearable

Staff were amazing as always. So helpful and so normal and nice. Quiet hotel and staff accommodated us by getting us a quiet room

AC not working and made room hotter. Known problem and staff provided fan and shut off AC which was perfect. No conditioner in shower and had forgotten my own. Really frustrating no plugs at bed. Usb ports but things have moved on t o usbc Reed diffuser in bathroom but empty and looked forgotten about. Some stays we get biscuits and kitkats and others nothing.

Excellent staff and room very comfortable

Location convenient for shops and my business trip.

My room had sick stains on the carpet. The hotel has foul smells from public toilets to seaweed and sewage. There were rat traps at the front entrance that weren't a good look. My room was either too cold or too hot, the heating system wasn't working. I was also missing a shower gel I asked reception for one but I never got one so had to buy some and I was only given 1 robe when I asked for 2 I still didn't get one. .I ordered a burger and chips with an orange juice. It was cold and it cost me £24. The lighting in the room wasn't great either. There is a pool facility part of David Lloyd which wasn't mentioned on booking.com. the main pool was closed, only out door which wasn't heated enough for me. It was freezing outside. I went into jacuzzi for literally 5 mins before been told to leave as it needs closing due to too much chlorine. The facilities at David Lloyd were disgusting and very cold.

Location was great. Staff were friendly and helpful. Breakfast was good, beds were comfy. Having use of the gym next door was a hit with the kids.

Bathroom was slightly dated, my 16 year old son struggled to stand under the shower, he had to crouch a bit.

Staff extremely friendly, breakfast was good, room decent and good access to the gym.

Nothing

Some attractive Art Deco features preserved. Great bathroom. Very clean. Good breakfast choice.

Appalling communication prior to our stay. I had sent three mails explaining we were visitors from Spain arriving for the first time, and late, and asking for Advice on Taxis. This lack of response caused considerable inconvenience and cost .

Convenient. Closest Liverpool airport

We booked dinner bed and breakfast Sadly the evening meal was the worst we have ever had any where ! We waited over 2 1/2 hours to be served. The staff were lovely . It turned out the head waitress was having to cook the meals as short staffed