Relatively close to airport & centre of Levi...reasonable breakfast. Staff quite responsive to requests for slightly earlier check-in and check-out.

No internet or wifi in the apartment at all. This was a disaster that was not advertised on booking at all. On booking not clear which apartment is being booked. Windowless, stuffy bedroom. When we complained - no regund was offered. 400m from main building - so quite a trek for breakfast & any hotel requests. Ski cupboard in the basement is quite hard to get to. Ski tracks for cross country skiing are a 15-min walk away. Breakfast is standard Lapland Hotel fare but this time hotel was packed with huge groups and there were big queues and they often run out of bread. Overall, disappointing and overpriced compared to Akashotelli where we stayed last year.

Walking distance from the center and from the super market. Breakfast was decent but not exceptional.

The room and the bathroom were not clean, with dust and some else’s hair in the shower. Cleaning during the days was almost non existent. Water wouldn’t drain in the shower, crating a lake in the bathroom. Toilet brush was disgusting. All spaces would require a refurb. Given the price we paid, we expected way more from this hotel. Also, staff at reception could be trained a bit better on local activities.

the property has a private sauna which we enjoyed so much! They allowed us to check in early even though it was only 1pm! All the staff were so friendly.

Tv should have more english speaking channels for tourists.

Location to all amenities in Levi was great. 10 minutes walk to kids land. Accommodation was basic but clean and had all you need.

Stayed in a 2 bed apartment but it was about a 5 min walk to the actual hotel building which was a bit of a pain. No phone in room to contact reception. Beds were not comfortable at all

The spatial design of the room was creative, comfortable and the location of the hotel was strategic and convenient to travel to Levi Ski Resort, Northern Lights Village and other attractions.

The bathroom sink didn't work on our arrival day, but it was fixed as soon as I notified the issue to the reception.

Good location, convenient and no hassle stay

Upstairs room was a bit stuffy

The hotel was overall nice to stay in. Cozy rooms (we also had a sauna in the room which was nice )spacious restaurant with a warm and friendly feeling.

The room was rather small for a family of 3, the furniture outdated, the bathroom door damaged at the bottom (because of the steam from the sauna I suppose) and the shower was really hard to use as it would get stuck on tap position.

basic rooms and basic breakfast

Near in all shops and skiplace

Well in the reception the staff was very helpful and friendly. But in the dining area, every morning same staff /service ladies must be train even to greet the guest, their faces are not approachable they don’t even smile. They even just took the plates from table without talking or asking or to say excuse me… 😂

The reception is very kind. The hotel offers late check-our service and store luggage service. The breakfast has various choices and the sauna in the room is awesome!

Breakfast selection is decent . Normal western breakfast

The only lacking facility was the WiFi and phone to call reception desk. the sauna was a bit hard to use but after asking the counter it works well

The location of the property. Breakfast was a decent one.

Rooms were old, temperature in the rooms were not up to par and it was very cold. On asking for change the answer was this is like this only.

A great location, only a 2 minute walk into the center, and opposite a large supermarket. It had loads of parking spaces just in front of our apartment. The apartment itself had everything we needed and was spacious enough for our family of 5.

All the beds were single beds. Thats the only comment, so it shows how happy we were!!!

Accomodation was clean, warm and cosy. Facilities are basic, but good equipped. Breakfast was very good, with many variants from where one can choose.

breakfast was really nice and staff was very helpful!

It is a very big hotel and they have different types of accommodation! we decided to book an apartment but it was overpriced because everything in the apartment was very old! It is also not good if you have heavy suitcases because you have to climb some very uncomfortable stairs.

Helpful staff, clean room, locked storage where to store bike.

Sauna in the room was amazing after a hiking trip.

Breakfast was nice - good selection of toppings for youghurt. Nice to have warm sauna and drier for clothes.

Terrace was small facing bunk of snow, not much use in winter at least.